Kimkim Trip Reviews for Iceland

4.8
Based on 902 ratings
Read 902 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Very easy planning and enjoyable trip!
Iceland | Apr 6 - Apr 12, 2025

Kim
Kim P.
Ashburn, VA | Reviewed on Apr 16, 2025
Hanna was wonderful and the planning process was very easy. We had no hiccups along the way, everything was seamless with all of our accommodations and tours. Thor was our guide for the Crystal Blue Ice Cave tour and he was fantastic! Definitely recommend Skalholt Cottages, beautiful quiet location and wonderful space for a family of 4. Plan for time in Vik after the Lava Show (also highly recommend for the kids) - black crust pizza nearby and the team at Smidjan brewery were so friendly... Read more

Hanna was wonderful and the planning process was very easy. We had no hiccups along the way, everything was seamless with all of our accommodations and tours. Thor was our guide for the Crystal Blue Ice Cave tour and he was fantastic! Definitely recommend Skalholt Cottages, beautiful quiet location and wonderful space for a family of 4. Plan for time in Vik after the Lava Show (also highly recommend for the kids) - black crust pizza nearby and the team at Smidjan brewery were so friendly with great desserts for the kids too. If you're planning to head to Keflavik early to stay the night before a flight don't rush to get there - there isn't much to do especially for young travelers.

Hotel Reviews
Grey Apartments
Reykjavik

Great location, comfortable enough accommodations with kitchen conveniences. Parking was tricky - be prepared especially if you're arriving late and plan ahead for the nearest garage as you cannot count on street parking.

Authenticity & Character
Location
Cleanliness & Comfort
More pillows
Skalholt Cottages
Selfoss

My favorite hotel on our trip - plenty of kitchen space (we cooked an entire dinner!) along with outdoor grill. Spacious bedrooms and plenty of room to stretch out in the living area as well as sit comfortably at the dinner table. Hot tub was a wonderful added bonus. The hosts were incredibly friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castle Inn Apartments - Downtown Keflavik
Keflavik

There is an upper and lower level, we were on the lower level which felt like walking into a basement with windows right at street level. The toilet ran the entire time we were there which was quite noisy. The kitchen area is a bit cramped, we ate out but our family of 4 could not have sat comfortably around the table. The living room and bedrooms were very spacious however. Street parking was no problem and it was an easy drive to the airport.

Authenticity & Character
Location
Easy to airport, but very little walking distance around for things to do.
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Definitely not worth the ~10 minutes off the main road to get to. We felt like we wasted an entire hour of driving and gas back and forth over 2 nights. There were permanent lights on around the perimeter of the building making it very bright at night, so didn't even have the benefit of darkness for Northern Light hunting. Paper thin walls and very small bathroom - no way for more than 1 person to be in at a time.

Authenticity & Character
It was "modern" and "pretty" but I would not say that gives it authenticity or character
Location
Too far off main road
Cleanliness & Comfort
Very new so felt clean and the beds/linens were comfortable.
Activity Reviews
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Incredible experience - Thor was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Lava Show
Icelandic Lava Show
Iceland

Definitely a must - especially if traveling with kids. Highlight of the entire week for both my 8 and 12 year old sons.

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Rye Bread tour (Geothermal bakery)
Iceland

Fun experience to see how the bread bakes underground. The guide allowed my sons to both help bury the next loaf, and they enjoyed that interactive portion. The view on the lake is beautiful. Plenty of portions of both the bread and fish.

Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

We did not see the lights, which we understood going into it but was still disappointing. Our guide (could not pronounce his Icelandic name but translates to reindeer so he said call him "Buck") tried many different locations including turning around at one point when a tip came to head in a different direction. He was very knowledgeable in teaching about the methods behind the "hunt". He was able to capture faint lights above us on a photo, which made it not feel like a total loss. The Jeep-side hot chocolate and cookies were a nice touch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Apr 17, 2025

Dear Kim, thank you for your feedback! Creating your family trip to Iceland was a pleasure and I wish you a lot of memorable trips!
Warmest regards,
Hanna

Can't recommend Othman or KimKim enough for Iceland adventure.
Iceland | Apr 5 - Apr 11, 2025

T
Tracy G.
Atlanta, GA | Reviewed on Apr 13, 2025
From the first time I reached out to KimKim and heard from Othman right through the trip, he was responsive, patient, helpful and kind. Our trip was amazing. Othman listened to what we were interested in doing, provided a highly flexible agenda, and yet he did so much more than just book things for us. For example, I don't think I would have booked excursions to both Blue Lagoon and Sky Lagoon but Othman did that and when I asked if doing Blue Lagoon right off the plane was the right thing... Read more

From the first time I reached out to KimKim and heard from Othman right through the trip, he was responsive, patient, helpful and kind. Our trip was amazing. Othman listened to what we were interested in doing, provided a highly flexible agenda, and yet he did so much more than just book things for us. For example, I don't think I would have booked excursions to both Blue Lagoon and Sky Lagoon but Othman did that and when I asked if doing Blue Lagoon right off the plane was the right thing to do, he pushed back (ever so gently) saying that it was a good tonic for jet lag. Boy was he right. His selection of accommodations was outstanding ... and again, he was very accommodating when I fluctuated between family rooms and two rooms. He checked in multiple times in the days before the trip and during the trip.

His ears were probably burning during the trip for the number of times my sons and I were singing his praises. I would absolutely use KimKim again. Also want to say that I thought this was an exceptional value for what I paid and the quality of service received.

Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was really amazing ... and Elly our guide was terrific. She really read the group well; everyone was willing to be a little adventurous and so we got to use the ropes to see deep into crevasses. Lots of great information about how the glacier has changed.

Quality of Experience
Guides, Drivers and Staff
Can't say enough about how knowledgeable Elly was.
Sky Lagoon
Sky Lagoon
Iceland

So we did this on our last night in Iceland and it was a really nice way to end our trip. It's different from Blue Lagoon but very very nice. The seven step path is what makes it stand out as different from Blue Lagoon. The view from the sauna step is especially beautiful.

Blue Lagoon
Blue Lagoon
Iceland

We did this right after getting off the plane, which was Othman's recommendation. It is, as he said, a miracle cure for jet lag. I was worried it would be kitschy but it's a must do.

Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

We really enjoyed this, especially Eddie, our guide who was a total character and an absolute hoot. The only complaint would be that the focus was heavily on getting photos -- which was great -- but it wasn't as adventurous as the glacier hike. Still, it was beautiful and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Eddie was just such a character. Completely different from Ellie but very knowledgeable and just fun to be around.
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Apr 14, 2025

Thank you so much, Tracy, for your kind words! I’m thrilled the trip was such a great experience for you and your sons. It was a real pleasure helping you shape the adventure and ensure everything matched your interests and travel style.
I’m especially glad the Blue Lagoon was a perfect start as jet lag recovery can be an art!
It means a lot that you found the trip both valuable and memorable. I’d be delighted to work with you again whenever you’re ready for your next Iceland adventure!

Fantastic trip all around!
Iceland | Mar 28 - Apr 3, 2025

Lynn
Lynn H.
Ashburn, VA | Reviewed on Apr 12, 2025
Adam did a fantastic job understanding what I wanted to do and translated that into a very practical plan. The activities, which included hiking volcanic craters, black sand beaches, glaciers, and waterfalls, whale watching, and snorkeling were all exactly what I wanted. Adam did a great job mapping out stopping points such that we maximized fun with relaxation. Even the last minute requests such as places to eat and geothermal pools were fantastic. We had the best steaks I’ve ever had at... Read more

Adam did a fantastic job understanding what I wanted to do and translated that into a very practical plan. The activities, which included hiking volcanic craters, black sand beaches, glaciers, and waterfalls, whale watching, and snorkeling were all exactly what I wanted. Adam did a great job mapping out stopping points such that we maximized fun with relaxation. Even the last minute requests such as places to eat and geothermal pools were fantastic. We had the best steaks I’ve ever had at a Efstidalur Farm. It gave a whole new meaning to the phrase “farm to table” as we at our meal watching the dairy cows feed! Sumac, Ox and Moss was also a favorite/best meal experience. My favorite activities were the whale watching tour where we saw two separate orca pods and two different humpback whales. Ryan’s favorite activity was style Silfra snorkeling tour. We both enjoyed the geothermal pools and hiking as well, especially the Djupalonssandur black sand beaches and the Hraunfossar & Barnafoss waterfalls. I would love to go back and do many of the things we didn’t have time to do. Adam and Kim Kim were responsive, knowledgeable, and affordable. I highly recommend them and will definitely use their services again.

Hotel Review
Hótel Hafnarfjall
Hvalfjarðarsveit

Clean, neat, homey. Great location!

Authenticity & Character
Small, friendly, family run establishment.
Location
Beautiful views and close to Borganes
Staff
Went out of their way to accommodate us with breakfast out of season.
Cleanliness & Comfort
Room was clean, comfy, and practical. No more or less than what we needed.
Activity Reviews
Whale Watching Tour
Iceland

Great trip! Saw two pods of orcas and two humpback whales. Tour company supplied everyone with very necessary insulated wind and waterproof clothing. The boat was a decent size but not like a loud ferry boat; not too crowded. The crew was knowledgeable and very careful not to stress out the whales. Would recommend them.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland

Lagoon looks out over the ocean. Very picturesque. Nice spa walkthrough with cold plunge, sauna, salt scrub, steam room, and health juice at the end. It was a bit crowded and seemed to draw a young adult crowd.

Quality of Experience
Silfra Snorkeling
Iceland

Fantastic experience! Visibility of the water was phenomenal! Company supplied very necessary dry suit and took underwater pictures for a small price.

Quality of Experience
Guides, Drivers and Staff
Rye Bread tour (Geothermal bakery)
Iceland

This was ok. Since the baking area is outside, I don’t recommend doing this in rainy, or otherwise unpleasant weather. The bread and food sapling was very good.

Quality of Experience
Covered area where the bed is baked
Guides, Drivers and Staff
They could organize and keep track of their group better.
Skaftafell Ice Cave Tour & Glacier Walk
Iceland

Very cool hiking on the glacier. The guides were knowledgeable and tried hard to keep everyone safe and to have a good time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Apr 14, 2025

I'm more than happy to hear that you had a great time in Iceland, and thank you so much for the wonderful review! And just like you said -I hope you'll come back to Iceland, as there are still so many places to visit!

Unforgettable Iceland Experience!
Iceland | Mar 21 - Mar 28, 2025

ashley
ashley f.
Bloomfield, NJ | Reviewed on Apr 08, 2025
I wanted to take a moment to express my gratitude for the exceptional travel experience you coordinated for our recent 9-day trip to Iceland. From the moment we arrived, every detail was planned and executed, allowing us to fully immerse ourselves in the stunning sights and unique culture of Iceland. Your recommendations for last-minute options were great, and we truly appreciated the dinner suggestions that helped us make the most of our evenings. Each site we visited was... Read more

I wanted to take a moment to express my gratitude for the exceptional travel experience you coordinated for our recent 9-day trip to Iceland.

From the moment we arrived, every detail was planned and executed, allowing us to fully immerse ourselves in the stunning sights and unique culture of Iceland. Your recommendations for last-minute options were great, and we truly appreciated the dinner suggestions that helped us make the most of our evenings.

Each site we visited was breathtaking, and your expertise shone through in the way everything was arranged. thank you for put a lot of thought into crafting an unforgettable journey for us.

Thank you, Summer, we will certainly recommend your services to friends and family looking to explore new destinations.

Hotel Reviews
Fosshotel Baron
Reykjavík

Did not look as picture. Bathroom/ shower was not great

Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

Great location and views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon
Sky Lagoon
Reykjavík

One of our favorite excursions, truly memorable

Quality of Experience
Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Ice Cave Experience Breiðamerkurjökull
Ice Cave Experience Breiðamerkurjökull
Iceland

One of the best excursions of the entire trip. Truly, once in a lifetime

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Summer Ho

Father/Daughter Trip To Iceland
Iceland | Mar 16 - Mar 23, 2025

Colin
Colin M.
Jollyville, TX | Reviewed on Mar 30, 2025
We thoroughly enjoyed our Iceland adventure and I'd like to give a big thanks to KimKim and Hanna (our Iceland expert) for their help in making it happen. In the runup to the trip, I was busy with work and living in Austin, TX and my daughter was living in London. My daughter had some ideas and worked with Hanna to put together the itinerary. Occasionally I'd want to change something. Hanna was always very pleasant and very helpful, she responded quickly to any questions or requests, had... Read more

We thoroughly enjoyed our Iceland adventure and I'd like to give a big thanks to KimKim and Hanna (our Iceland expert) for their help in making it happen. In the runup to the trip, I was busy with work and living in Austin, TX and my daughter was living in London. My daughter had some ideas and worked with Hanna to put together the itinerary. Occasionally I'd want to change something. Hanna was always very pleasant and very helpful, she responded quickly to any questions or requests, had endless patience waiting for my daughter and me to resolve any differences. We very much liked all the arrangements for accomodation, car hire, trips and flights and everything went very smoothly. This was my second vacation organized with KimKim and would definitely recommend them and use them again.

Activity Review
Crystal Blue Ice Cave
Iceland
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Mar 31, 2025

Thank you, Colin and Erin, for this wonderful review. It was a pleasure working with you and planning this unique trip. I'm so glad you enjoyed it, and I wish you memorable future travels!
Warmest regards,
Hanna

Noga was fantastic, support was terrible
Iceland | Mar 23 - Mar 28, 2025

B
Ben A.
Tempe, AZ | Reviewed on Mar 30, 2025
Noga was fantastic, unfortunately the poor support once on the trip means I can’t suggest her or kimkim to others. If there’s something else support had been there I would definitely refer Noga to others. Read more

Noga was fantastic, unfortunately the poor support once on the trip means I can’t suggest her or kimkim to others. If there’s something else support had been there I would definitely refer Noga to others.

Activity Review
Ice Cave Experience Breiðamerkurjökull
Ice Cave Experience Breiðamerkurjökull
Iceland

It was crowded, small, and not very exciting. It was pretty, and the history was interesting, but ultimately not worth the time.

Quality of Experience
Probably nothing within the control of the organizers.
Guides, Drivers and Staff
Guide Was great
Transport
Old truck, broken seatbelts, but ultimately it worked fine
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 09, 2025

Thanks for taking the time to leave a review! I loved working with both of you to plan your Iceland adventure. I’m sorry to hear that you were unable to make it to one of your hotels due to weather. Our support team is available for emergencies but if changes are made while you’re in country, we encourage you to do contact the hotels yourself. I hope that your trip overall was amazing and that you were able to enjoy Iceland’s natural wonders. I’m so glad that you enjoyed working with me and I hope you’ll give kimkim another chance in the future.

The total Icelandic experience was beyond be...
Iceland | Mar 21 - Mar 28, 2025

M
Miriam K.
Canada | Reviewed on Mar 29, 2025
The total Icelandic experience was beyond belief. The people , scenery, food, and attractions were breathtaking. The hotels were perfect and breakfast delicious. The Sky Lagoon was one of my favourites along with the glacier walk and Blue cave. What an extraordinary country. Read more

The total Icelandic experience was beyond belief. The people , scenery, food, and attractions were breathtaking. The hotels were perfect and breakfast delicious. The Sky Lagoon was one of my favourites along with the glacier walk and Blue cave. What an extraordinary country.

Hotel Reviews
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

This is a wonderful hotel , walking distance to many interesting sites.

Authenticity & Character
Location
Very close, within walking distance to many interesting features
Staff
Very curtious
Cleanliness & Comfort
Love the Occitaine body and bath products.
Signature by Vík Apartments
Vik

Beautifully appointed apartment. Very modern and spacious for the three of us.

Authenticity & Character
Location
Walking distance to some wonderful restaurants
Staff
Sorry, there was no staff at the apartments. But it had everything you required including a washing machine and dryer if needed.
Cleanliness & Comfort
Fosshotel Baron
Reykjavík

Slightly older building but clean and efficient, great breakfasts

Authenticity & Character
Location
Good location , we walked everywhere from the hotel.
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

My favourite, smaller and more intimate than Blue Lagoon

Quality of Experience
Guides, Drivers and Staff
Very friendly, helpful, very knowledgeable about the area though many we met were not Icelanders
Transport
My niece was our driver and she drove everywhere as though she lived there.
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

This was breathtaking. So incredible to know you are inside one of the glaciers

Quality of Experience
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

For three hours out on the rough seas we saw nothing but birds, no whales. I know there is no guarantee that you will and we were offered free tickets to try again in the future. Many people were sick even though tablets were offered at the start (poor crew who have the unenviable job to clean up)

Local specialist: Guðmundur Pálmason

Exceptional visit to an extraordinarily beautiful country
Iceland | Mar 9 - Mar 19, 2025

Jessica
Jessica A.
Seattle, WA | Reviewed on Mar 26, 2025
I very much appreciated how well Gummi listened to what we wanted to experience on this trip - the itinerary in terms of what we got to see and what we got to do was in complete alignment with my hopes - and was better than anything I could have planned myself because of the local knowledge and expertise. The work Summer did with all the reservations and with finding a new (exceptional) accommodation on the one day road conditions prevented us from getting to our original destination was... Read more

I very much appreciated how well Gummi listened to what we wanted to experience on this trip - the itinerary in terms of what we got to see and what we got to do was in complete alignment with my hopes - and was better than anything I could have planned myself because of the local knowledge and expertise.

The work Summer did with all the reservations and with finding a new (exceptional) accommodation on the one day road conditions prevented us from getting to our original destination was fast and really well considered.

Grateful for all that these two did to make our trip something we will look back on as a highlight of our lives is so deeply appreciated

Hotel Reviews
100 Iceland Hotel
Reykjavík

Clean and in a good location to walk to everything with easy parking nearby. Appreciated that they let us check in early

Fosshotel Stykkishólmur
Stykkishólmur

Very comfortable rooms (beds were very nice) and great location right next to the public swimming pool (highly recommend going for a dip at night!)

Hotel Akureyri
Akureyri

This was my favourite hotel of the trip - beautiful interior, super comfortable beds, including a massive pillow for reading in bed.

Vogafjós Farm Resort
Myvatn

Beautiful spot to stop for a couple of days. The restaurant has great food. The person at the front desk called the national transportation service to check on road conditions for us (above and beyond!). And we saw the northern lights while staying here.

Activity Reviews
Skógarböðin - Forest Lagoon
Skógarböðin - Forest Lagoon
Iceland

Favourite hot spring visit of the trip - beautiful view at sunset, great sauna and cold plunge, yummy smoothie, relaxed atmosphere, and a really nice extra warm hot spring area.

Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

Seven Step ritual was lovely, the entrance to the pools was stunning, and the view was beautiful. I found it very crowded with many people taking photos and there were a lot of cups left lying around which detracted from being able to relax. The sauna was amazing and I really wish we’d been able to go into it more than once.

Vök Baths
Vök Baths
Iceland

Really enjoyed being able to jump in the lake and then move right into the hot tubs. The rain walk outside the steam room was highly refreshing - really appreciated the different temperatures one could move between and experience.

GeoSea Geothermal Baths
GeoSea Geothermal Baths
Iceland

Truly beautiful view. I literally soaked and stared across the sea for hours! Wish there had been a sauna (not just a steam room) and a cold plunge, but to just relax and absorb the view was very relaxing.

Local specialist: Guðmundur Pálmason

First time using kimkim and not my last!
Iceland | Mar 14 - Mar 21, 2025

Rebecca
Rebecca R.
Newark, NJ | Reviewed on Mar 22, 2025
This was my first time using kimkim to book a trip, and Jennifer was absolutely amazing to work with! Not only did she provide us great options to choose from for our trip, but was a wealth of knowledge throughout the process and so incredibly patient and kind as we changed our trip itinerary 100 times! We knew going to Iceland in March could be a gamble with the weather since it was close to the end of the winter season, and we didn't want to drive. Jennifer helped us set up some great group... Read more

This was my first time using kimkim to book a trip, and Jennifer was absolutely amazing to work with! Not only did she provide us great options to choose from for our trip, but was a wealth of knowledge throughout the process and so incredibly patient and kind as we changed our trip itinerary 100 times! We knew going to Iceland in March could be a gamble with the weather since it was close to the end of the winter season, and we didn't want to drive. Jennifer helped us set up some great group tours and assured us the public transportation was easy to use - which it was! My absolute favorite part of our trip was the day we went to see Glacier Lagoon, Diamond Beach and hiked a Glacier which was absolutely stunning. I would absolutely encourage anyone going to Iceland to make sure that stop is on their itinerary. Unfortunately, my boyfriend got sick at the end of the trip and we had to cancel our booking to Blue Lagoon - Jennifer's team was there to help us make the necessary changes at the very last minute which was so helpful in a stressful time. If we were to do it again (and we hope we can), we would likely drive and would definitely encourage others visiting to do the same. Basically, just listen to whatever advice Jennifer gives, because she will be right!

Overall we had an amazing trip in Iceland and we can't wait to go back and hopefully make it through the whole trip with no ailments.

Thank you so much, Jennifer, for all your help! It was truly a pleasure working with you!

Hotel Reviews
Adventure Hotel Geirland
Kirkjubaejarklaustur

As we were on a group excursion and we were unable to select the hotel we were staying at, I was a little nervous about what to expect at our stay at Adventure Geirland but it had everything we needed. There is no TV in the rooms which was a surprise, but was actually really nice to give you an 'off-grid' feel (there was a TV in the lounge area if you were staying in the main building but no one used it, as everyone mainly was hunting Northern Lights at night). When we arrived, we had dinner as a group (with those who wanted to attend) and you were able to pick your meals + drinks a la carte off the menu. The hotel staff was SO friendly and gave us some tips on how we could see the Northern Lights from the hotel. Even though we had a very cloudy week, they didn't take away all our hope - "if you can see one star, there's a chance" :) Overall, we had a great experience!

Authenticity & Character
Location
Loved that it was away from everything - beautiful view
Staff
I can't remember names, but the staff on duty for dinner service throughout our stay were absolutely incredible.
Cleanliness & Comfort
Hotel was very clean - our only issue was with the shower - we were unable to get hot water (we didn't mention it to staff as we weren't there long enough for it to be a huge issue) or else I'm sure they would have helped!
Skuggi Hotel Reykjavík by Keahotels
Reykjavík

We had a wonderful stay at Skuggi Hotel. Staff was very welcoming, friendly, and our rooms had everything we needed. The hotel was downtown and we were able to walk almost everywhere we needed to go and were able to pick up the bus for our day-trips right around the corner. The hotel was a perfect location, very cozy and we would definitely go back on our next trip to Iceland!

Authenticity & Character
Loved the rocks on the walls as hooks and the quotes that differ in each room.
Location
In the city, but not on the busy streets so it was a little quieter. Easy to walk everywhere you need to go or grab a bus from around the corner!
Staff
Everyone was very kind and helpful
Cleanliness & Comfort
Activity Reviews
Taxi to and from the Sky Lagoon
Taxi to and from the Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

We went to the Sky Lagoon on our first day, so while we were beyond exhausted, it definitely did help wake us up! While the Lagoon itself is beautiful, I was anticipating it to be a more 'private' experience going through the ritual. We enjoyed the beauty of the spa, but just wish it could have been a little more private experience.

Quality of Experience
Smaller groups to make it a more relaxing experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland

Snorkeling in Silfra was such a beautiful and unique experience. We went out on a very cloudy/rainy day and I wasn't expecting the water to be so blue! The water was crystal clear and our guide GC was so friendly. Getting into the wetsuit was the hardest part but it definitely kept us warm!

Quality of Experience
Guides, Drivers and Staff
Our guide, GC, was great!
Transport
Our driver guide was super nice and friendly
Day trip to Snaefellsnes Peninsula
Day trip to Snaefellsnes Peninsula
Reykjavík

We had such a great trip with our driver guide, Christopher! We had such a great experience from each of the stops to the Saga stories our guide told us in between. Our favorite part was the Lava Cave tour but truly enjoyed each of the places we stopped at. Overall, this was such a great experience and we wish we could have kept our Guide for all of our excursions on our trip!

Quality of Experience
The knowledge of our guide made this trip exceptional.
Guides, Drivers and Staff
We wish we could have had our guide on all our excursions. He was knowledgeable and we loved the Saga stories he told in between stops. Also, he would also come out on our stops with us - even the lava tour - which I thought was really awesome - so if we had any questions while we were out exploring, he was always around with us.
Transport
Our guide made this whole experience incredible!
South Coast tour day 2 - Glaciers & Diamond Beach
South Coast tour day 2 - Glaciers & Diamond Beach
Iceland

This was definitely my favorite day of the entire trip. Such breathtaking sights, really can't see anything like it!

Quality of Experience
Sights were beautiful
Guides, Drivers and Staff
Same as before - I didn't feel our driver provided a lot of extra value for the sights.
Transport
Same as before.
South Coast tour day 1 - Golden Circle & Northern lights
South Coast tour day 1 - Golden Circle & Northern lights
Iceland

We truly enjoyed all the stops on this trip, with no thanks to our Driver Guide who didn't really add a lot of value to our experience. Stopping at the waterfall and to see the geisers were awesome and we did also stop in a Lava Field before hitting our hotel which was such a cool experience. Unfortunately, we were in Iceland on a cloudy week and the chances of seeing the Northern Lights were really slim, even though we were out in the country, which was a bummer but nothing that could be controlled by anyone!

Quality of Experience
All the stops we visited on the trip were great! Provided additional information regarding driver guide below. I felt that it hindered the overall experience of our trip.
Guides, Drivers and Staff
It felt like our Driver Guide was more a 'Driver' than a guide. While he did share some knowledge about the sights we were visiting - he didn't always answer questions clearly, he didn't provide any 'extra' information along the way, and overall just didn't feel like he added a lot of value to the experience. It wasn't until we were at the hotel that we knew where we were officially going to stay (the itinerary provided a hotel but also said 'or similar') and the only information we had on dinner was the time it started. Overall, It didn't feel like he really wanted to be there which kind of hindered some of the experience.
Transport
Reasons stated above regarding driver guide
Glacier Hike & Ice Cave Visit
Glacier Hike & Ice Cave Visit
Iceland

Definitely my favorite excursion with amazing tour guides! This was such a unique experience and so incredibly beautiful. Our tour guide was knowledgeable, patient, and quick to snap photos for us to capture the memory. My only regret was not bringing along our water bottle so we could re-fill on the Glacier! Such a cool experience and I would definitely recommend this to anyone visiting Iceland!

Quality of Experience
The views made it special but our tour guide was awesome.
Guides, Drivers and Staff
Our tour guide was so friendly, knowledgeable and made the experience great.
Transport
Transport was bumpy which was unavoidable but the guides set clear expectations about it!
South Coast tour day 3 - Black beach & Waterfalls
South Coast tour day 3 - Black beach & Waterfalls
Iceland

Black beach was really cool to see in person and we even caught a glimpse of a rainbow right when we got to the waterfall. Both stops were beautiful!

Quality of Experience
Same reasons as before, we felt this could be improved with a different driver guide
Guides, Drivers and Staff
same as before
Transport
same as before
Local specialist: Jennifer Hasslund

Iceland is a must see!
Iceland | Mar 1 - Mar 8, 2025

K
Kelly V.
Ashburn, VA | Reviewed on Mar 19, 2025

Othman was extremely responsive to any and all questions. The excursions were planned well and timed out really nicely. We had plenty of time to explore but plenty of time to do some relaxing too.

Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Apr 08, 2025

Thank you so much for the great feedback! I’m thrilled to hear that the timing of the excursions worked well and you had a good balance of exploration and relaxation. It was a pleasure helping you plan, and I’d love to assist you again on your next Iceland adventure!
Best regards,
Othman

Easy way to plan. Had a great time.
Iceland | Mar 8 - Mar 13, 2025

Lindsey
Lindsey B.
Atlanta, GA | Reviewed on Mar 17, 2025
Very easy to book. Our whale watching got canceled and I received a refund with a week of returning. Had a great experience. Our travel agent was very responsive when we had questions. We loved Iceland and can’t wait to travel there again. Read more

Very easy to book. Our whale watching got canceled and I received a refund with a week of returning. Had a great experience. Our travel agent was very responsive when we had questions. We loved Iceland and can’t wait to travel there again.

Hotel Reviews
CenterHotel Plaza
Reykjavík

Nice place to stay. Great location. Good breakfast. Highly recommended if you like walking. Distance to shops and restaurants. Staff was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Comfort Category Accommodation With Private Bathroom

It was okay for one night. Very much like a dorm ( twin beds). Dinner was good but a bit more expensive than I would have thought. Room was clean but no tech (plugs/TV etc.). Breakfast was okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but definitely dorm like
Activity Reviews
Blue Lagoon
Iceland

Very nice. Especially after an overnight flight. Staff was very nice and it was extremely relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
One day Golden Circle tour
Iceland

It was OK. Our driver was kind of meh. Six people did not understand where we were supposed to meet, myself included, and he kept questioning us as to what we didn’t understand. Clearly, I was not the only one who did not understand the meeting, place. He seemed pissed that we couldn’t go to the dopey tomato farm. Other than the driver, it was nice to visit all of the locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Two day/one night South Coast tour - Day 1
Iceland

Our driver was awesome. He was not rigid and didn’t care if we came back a few minutes late. He was very clear about where we would be stopping and for how long and didn’t get any one on the tour crap because they came back a few minutes late. He had some very interesting Information about the stuff we were passing, as well as a story about his mother and an island volcano.

Quality of Experience
My
Guides, Drivers and Staff
Transport
Horse Riding
Iceland

Had lots of fun. The Icelandic horses are adorable. Our guide was very informative. Would definitely do it again.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Iceland

Unfortunately, this activity was canceled and we never knew why. The whale watching place advised that they did not have our email or we would’ve been notified sooner. Had we been notified sooner I would not have checked out of the hotel.

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Mar 30, 2025

Thanks for your beautiful words and pictures! It was my pleasure to take part in planning this amazing trip!

Iceland Delights
Iceland | Mar 2 - Mar 8, 2025

P
Patrick C.
Ashburn, VA | Reviewed on Mar 15, 2025
We were very happy with Eric throughout the planning process. He was very responsive and sensitive to our technical challenges.
The itinerary met our required wishes. The 'Golden Circle' stay was a great way to begin our introduction to Iceland and the proximity to the airport of our first lodging helped us deal with the jetlag. The geothermal activity was a real attraction. Unfortunately I missed the planned activity at that location.
Our stay in Kirkjubaejarklaustur gave us exposure to...
Read more

We were very happy with Eric throughout the planning process. He was very responsive and sensitive to our technical challenges.
The itinerary met our required wishes. The 'Golden Circle' stay was a great way to begin our introduction to Iceland and the proximity to the airport of our first lodging helped us deal with the jetlag. The geothermal activity was a real attraction. Unfortunately I missed the planned activity at that location.
Our stay in Kirkjubaejarklaustur gave us exposure to the desolation and rawness of the country. The Diamond Beach day trip was a pleasant surprise. We loved the icebergs.
After the relative sparseness of humanity of the first two stays, Reykjavik was anything but. Unfortunately, Penny caught a virus of some sort two days before we were to fly to Iceland, and she couldn't partake of the Sky Lagoon pass. I, however, very much enjoyed the venue. It was splendid and I wish Penny had felt better and been able to accompany me. It was quite breathtaking.

Local specialist: Èric D

11 days and barely scratched the surface
Iceland | Feb 18 - Feb 28, 2025

Laura
Laura O.
Denver, CO | Reviewed on Mar 06, 2025
Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place. Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an... Read more

Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place.

Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an indoor spa/hot tub too. Also of note were the Stracata apartments near Kirkjubæjarklaustur - it was an adventure arriving in the dark to discover the next morning that we were in a lava field filled with pools of water. It was raining that night so hard to tell where we were. Would be fantastic for Northern Lights! Also, the Mork Cottage in Hvammstangi was so cute, only 1.7 km from town but felt like it was in the middle of nowhere. We wished we could have stayed there a few days - the Northern Lights over the fjord were amazing. We would have liked to explore this part of Iceland more. The other lodgings fit our budget but were more standard hotels, met our needs, and had comfortable beds.

Excursions: We did 3 guided excursions. Horse back riding at Eldhestar stables outside of Hveragerdi, Glacier hike with Arctic Adventures on Sólheimajökull, and a crystal blue ice cave super keep/hike with Blue Iceland. Riding 2 hours in the rain was an experience in itself. We are glad we went - the horses are wonderful and the scenery beautiful even in the rain. The glacier hike was great too. We learned a lot about glaciers and climate change from our guide, Tin. Finally, the Ice Cave tour was beautiful. We went late in the day and had the cave to ourselves. It wan’t a sunny day but the blue in the cave was gorgeous. We would recommend spacing excursions out (we had one each of our first 3 days) - this felt rushed to us, but they did fit within the schedule.

Maps, Sites, Options - the maps were fantastic and linked right to google. The hardest part was letting go of all the things we could see but didn’t have time. The final trip plan contained 50-60 pages of site descriptions, recommended sites, and optional activities. Some of the most memorable - the South Coast Lighthouse trail on our first day, Hveralaug wild hot springs afterward. Skaftafoll Nature Reserve and Svartifoss waterfall (2.5 m hike). All of the East Fjords drive & Stokkanes beach (we missed the South black sand beach because the wind was crazy when we arrived). We also loved Húsavík and Akureyri.

Hot Springs - we asked Eric & team for a hot spring almost everyday. We had hot tubs at many of our lodgings. We visited Fontana Nature baths near Gullfoss, Geosea in Husavik, Lake Mývatn Nature Lagoon, and Forest Lagoon. All were wonderful - Forest lagoon was probably our favorite.

Food - Amazing! We tried it all. 3-4 different tasting menus including ending with Michelin Guide restaurant Matur of Drykkar in the Saga Museum. Also, hot dogs, burgers, tomato, mushroom and Icelandic soup. Most days we made sandwiches for lunch because they gave us flexibility to eat in the middle of nowhere.

Our car was great. Enough 4x4 to get us over gravel roads, puddles, pits, and snow.

Fortunately, we did not need to flex schedule because of weather. We just did everything in whatever weather we got. We saw the Northern Lights twice! The biggest gift of Iceland to us.

Thank you Eric & team!

Activity Reviews
Horse Riding
Iceland

I’m only giving it a 4 because it poured rain. Horses were great, scenery was wonderful and they waited for us when we took a wrong turn and ended up 15 minutes late

Quality of Experience
Nice facilities, great location, beautiful horses.
Guides, Drivers and Staff
GeoSea Geothermal Baths
GeoSea Geothermal Baths
Iceland

Again, super windy. Great view.

Quality of Experience
So windy no one stayed long.
Guides, Drivers and Staff
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

Lovely. We were there late 7:30 pm, so didn’t get to really see the lake, but the pools and facilities were top notch.

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Perfect for what we wanted (easier hike). Great guide.

Quality of Experience
Guides, Drivers and Staff
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

So beautiful!

Quality of Experience
Guides, Drivers and Staff
Crazy driving the super jeep where we did!
Transport
Crowded
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Super windy. These pools are heated through rocks and gravel under foot - warmer/cooler depending on where you stood. They are also expanding so view wan’t quite as good as it could be.

Quality of Experience
Great facilities. Construction so not as pretty/wild. Got a free drink for Women’s Day!
Guides, Drivers and Staff
Forest Lagoon
Forest Lagoon
Iceland

Gorgeous, new, and very quiet at 2 pm.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D

Our trip to Iceland was absolutely amazing! W...
Iceland | Feb 15 - Feb 23, 2025

Hayley
Hayley A.
Newark, NJ | Reviewed on Feb 27, 2025
Our trip to Iceland was absolutely amazing! We would have never been able to design a roadtrip like the one Eric did for us on our own. His expertise was invaluable when it came to seeing as many sights as we could within our 9 day window. His itinerary gave us the confidence to venture out on our own with a rented car, eliminating the need to go on any large group tour buses. The tours that he did book for us, like the glacier hike, ice cave tour, and walking tour of Reykjavik were small and... Read more

Our trip to Iceland was absolutely amazing! We would have never been able to design a roadtrip like the one Eric did for us on our own. His expertise was invaluable when it came to seeing as many sights as we could within our 9 day window. His itinerary gave us the confidence to venture out on our own with a rented car, eliminating the need to go on any large group tour buses. The tours that he did book for us, like the glacier hike, ice cave tour, and walking tour of Reykjavik were small and the guides were engaging, accommodating, and knowledgable.

It was a seamless experience. We started at the blue lagoon right after picking up our rental car and then headed straight to the Snaefellsness Peninsula where we were able to see a spectacular glacier volcano, Snaefellsjokull, explore lava caves and endless lava fields, and walk on cliffs and black sand beaches. From there we spent a couple days in the Golden Circle seeing all the major sights like Thingvellar National Park, Geysir, Kerid Crater, and Gullfoss. We had a few days exploring the waterfalls, beaches, gorges, lava fields, and glaciers to be seen on the south coast before ending our trip in Reykjavik. All of the sights and driving instructions were in a logical order that kept us moving forwards, never wasting time backtracking.

We appreciate the time and care it took to design an itinerary specially made for us. We had told Eric that our main priorities were seeing the northern lights, soaking in hot springs, seeing nature, and learning some history. He booked us rooms at hotels with excellent views in case we might catch a glimpse of the northern lights; he fit 3 different lagoons into our itinerary (Sky Lagoon was the best); and we had a good balance of experiencing nature as well as making time for museums and history. We also tried some of the restaurants he recommended all of which were delicious! Thank you Eric for designing a trip we will never forget!

Local specialist: Èric D

Eric did an amazing job planning and timing e...
Iceland | Feb 20 - Feb 26, 2025

Kathy
Kathy s.
Seattle, WA | Reviewed on Feb 27, 2025
Eric did an amazing job planning and timing everything. All our tours were small groups, so to get the most of every experience, we work with tourists in our everyday lives also, so we know how important that is. . We liked the Troll expedition company that was chosen for our tours on the glacier. Beda was amazing hiking on the glacier, Bearney at the ice caves. Bearney was especially patient since the weather was so extreme and uncooperative with blowing gravel and pouring down rain. We... Read more

Eric did an amazing job planning and timing everything. All our tours were small groups, so to get the most of every experience, we work with tourists in our everyday lives also, so we know how important that is. . We liked the Troll expedition company that was chosen for our tours on the glacier. Beda was amazing hiking on the glacier, Bearney at the ice caves. Bearney was especially patient since the weather was so extreme and uncooperative with blowing gravel and pouring down rain. We also appreciated that our companies vehicles did not break down, while we watched many that did.
Horse back riding with Julia was a fantastic experience and learning about the Icelandic horses and getting to experience their Tolt (walk trot). And finally meeting Paul for our local walking culinary tour, you can see he truely lived Icelandic culture. As a fisherman his whole life, his tour gave us a true view of what it was like to grow up in Iceland.
Our first hotel at Fire and frost was amazing and such a perfect way to ease into our vacation. It helped us adjust to the time change while appreciating the beauty around us. I really liked staying in each location two nights so there wasn’t too much chaos packing and unpacking.
I will use KimKim to plan my vacations anytime I can. Even with all the info online, there would have been no way to plan things so smoothly, no way to know which tour companies to use, and no way to know how much time we would want to spend in each site.

Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Better with Beda!!! What a great time! Once in a lifetime experience! Nice small group attention while we watched some guides with 35+ on the glacier. Lucky with the weather.

Quality of Experience
Guides, Drivers and Staff
Better with Beda!!
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Bearney was great with our small group, the weather was so miserable that day, but we all made it. We watched so many vehicles break down returning to base. It was comforting to know we chose the right company.

Quality of Experience
Guides, Drivers and Staff
Horse riding tour
Horse riding tour
Iceland

Julia was knowledgeable and our small group made it a quality experience. Truely enjoyed learning and experiencing the Icelandic horse Troit. Having the horse riding suits available to us made the cold windy weather experience enjoyable.

Quality of Experience
Guides, Drivers and Staff
Julia was knowledgeable and made sure everyone felt comfortable as we proceeded.
Reykjavik Food Walk
Reykjavík

Paul was a fisherman his whole life, he showed us a tour from a true local and not just someone working in Iceland for a few months. I appreciated the small group interaction so we could really get a feel for Reykjavík.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D

We had a wonderful trip. Everything was well...
Iceland | Feb 12 - Feb 16, 2025

K
Komal N.
Scotch Plains, NJ | Reviewed on Feb 19, 2025
We had a wonderful trip. Everything was well planned and laid out. Read more

We had a wonderful trip. Everything was well planned and laid out.

Hotel Reviews
Hotel Gullfoss
Tungufell

Charming hotel! Friendly staff l.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel Reykjavík by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Experience
Katla Ice Cave Experience
Iceland

It was cold and rainy yet a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Sólheimajökull  Glacier Walk
Sólheimajökull Glacier Walk
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights and Stargazing
Northern Lights and Stargazing
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Feb 19, 2025

Thank you so much for sharing this wonderful review, Komal! I'm so glad you and your daughter had a great time and everything went smoothly. I hope you got some amazing memories from Iceland and I hope we get to work together again in the future! ✨

A fantastic winter Iceland trip
Iceland | Jan 22 - Jan 28, 2025

K
Keshigaa P.
Canada | Reviewed on Feb 14, 2025
Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip Read more

Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip

Hotel Reviews
Bjork Guesthouse
Laugarvatn

Clean, spacious rooms with a "mudroom" like area to unload all your winter gear. It was warm, close to the hotel that served breakfast and also close to a lookout area for Aurora hunting and star gazing. The bathrooms worked well and good amount of parking.

Authenticity & Character
Location
Cleanliness & Comfort
Dalshöfði Guesthouse
Kirkjubaejarklaustur

It is a bit of a drive down a smaller road off the highway, which in the winter was slower going because of the snow. The road however was plowed despite it having been snowing right until our arrival. The guesthouse was very clean, the kitchen was well stocked with spices, and best of all there's a second sink so you can brush/wash your face while the bathroom is occupied which saved us time as a group. We thoroughly enjoyed our stay.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Orkin
Reykjavik

The room is a bit small at the entrance without anywhere to really put wet boots so getting in/out was a bit tight and a challenge to keep socks dry. There's a loft area for some of the beds which gives you some more space although the staircase is a little tight for larger luggage. The room was clean, the breakfast is close by with tea and coffee always available. There's a lot of storage by the room entrance which was nice and the loft provides some extra room without having to bend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Hike
Iceland

A lot of fun and a unique experience. The guide double checked all our gear and made sure we were safe but able to enjoy the walk. She also helped us take lots of pictures including stopping in areas with good views to give us a chance to take pictures. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Crystal Blue ice cave tour
Kirkjubæjarklaustur

The ice cave is amazing. Absolutely gorgeous and our guide made it even better by encouraging us to turn off our lamp lights when we were all safe to let us experience the cave naturally. However finding the start of the tour was a bit of a challenge (it wasn't the vehicle as stated on on reservation but near an ad sign where a worker found us as we were trying to figure out where to go) and the vehicle was failing to start up at the beginning until our guide got it working. But once we were moving it was absolutely enjoyable and very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Feb 21, 2025

I am glad to be a part of your adventure! Until the next time!

Kimkim made choosing my travel plan so much e...
Iceland | Jan 31 - Feb 7, 2025

Brittany Leslie Lynn
Brittany Leslie Lynn S.
Canada | Reviewed on Feb 09, 2025
Kimkim made choosing my travel plan so much easier. When I first started planning my trip to Iceland, I had a vague idea of what I wanted to do. The to-do list quickly begins piling up when you book a multi-city trip, so having all of your bookings in one place makes a huge difference.
On our way to Iceland we were delayed 24h, meaning we were missing 1 night at our first hotel, 1 day of our rental car usage, and one of our planned/paid for tours. Rather than having to contact each place I...
Read more

Kimkim made choosing my travel plan so much easier. When I first started planning my trip to Iceland, I had a vague idea of what I wanted to do. The to-do list quickly begins piling up when you book a multi-city trip, so having all of your bookings in one place makes a huge difference.
On our way to Iceland we were delayed 24h, meaning we were missing 1 night at our first hotel, 1 day of our rental car usage, and one of our planned/paid for tours. Rather than having to contact each place I simply contacted Othman with the details of my delay, and he connected me with the local tour operator and they took it from there. Because of the hectic weather we had to make several adjustments to our itinerary and having it booked through Kimkim was a big stress reliever since they did all of the rebooking.
Othman was very kind and checked in with me before, during, and after our trip and was always there to answer questions when needed.
I look forward to booking with kimkim again in the future!

Activity Reviews
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

This was an activity that I underestimated and had booked for something to do, not necessarily because I really wanted to do it. We had visited The Lava Show in Reykjavik which gave us some education regarding lava tunnels and it was actually a really cool experience.

Quality of Experience
Guides, Drivers and Staff
Our guide was very friendly and cracked a few jokes with us and made the experience more enjoyable.
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

The ice cave was very crowded and was a lot of stopping for prolonged periods of time before moving to the next area, where you waited for a very long time. Our group was small, which was nice, however we had a few individuals who were always lagging behind to take photos and it really slowed us down. What could've taken 30 minutes took more than over an hour. I feel like there were too many people inside the cave and that it would've been better if the tours were more staggered so you weren't constantly waiting around. Another tour that we did had a nice idea of bringing us to the end fairly quickly while still being informative and not rushing, and then gave us all the option of exploring and making our way back at our own pace. This way people could take photos and take their time if they wanted to while others could make their way back quicker. This doesn't exactly work with the ice cave tour as they transport tour-goers to and from base, however maybe there could be a couple of options for departure from the cave.

Quality of Experience
Less tours happening at the same time, or having an option for a longer tour for those who want to stay longer/take more photos
Guides, Drivers and Staff
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Apr 08, 2025

Thank you so much for your kind words Brittany!
I’m really happy to hear that planning your trip through Kimkim made the process easier, especially with all the unexpected twists that travel can bring. It was a real pleasure helping you shape your Iceland adventure, and I’m thrilled to know it turned into such a memorable experience.
Whenever you’re ready for your next trip to Iceland, I’d love to help you plan it!
Warm regards,
Othman

Trip of a life time..
Iceland | Nov 28 - Dec 4, 2024

Kelly
Kelly S.
Ashburn, VA | Reviewed on Jan 24, 2025

We had the trip of a lifetime. Emanuela with Kim Kim took very good care of us. We had weather issues that required us to change hotels twice in one day. We were extremely grateful to her for working so hard to make sure we had the best accommodations. She even had a bottle of champagne waiting for us in our room. We were in very good hands with our guide Svavar. He was very knowledgeable and went above and beyond for us. I would highly recommend booking with Kim Kim and ask for Emanuela!!!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Feb 04, 2025

My dear Kelly,
what a joy to read your review! Thank you so much!
It was lovely to connect with you and follow on your adventure ( and what an adventure!) when you were in Iceland. Glad that it all went well and you had an amazing time.
I hope to have you back again one day! Maybe in Summer next time ;)

All the best,
emanuela

This was the best trip ever!I found KimKim ...
Iceland | Jan 4 - Jan 12, 2025

K
karen o.
Newark, NJ | Reviewed on Jan 20, 2025
This was the best trip ever! I found KimKim through a search engine. Reviews were good and so I sent a message asking for information. From the beginning Adam was amazing. He put together a trip and then changed it multiple times as we added and subtracted. Although we never spoke, his good nature was visible throughout the entire process and much appreciated. Even during the trip itself, Adam and others answered emails quickly and humored our endless need to make adjustments. The... Read more

This was the best trip ever!

I found KimKim through a search engine. Reviews were good and so I sent a message asking for information. From the beginning Adam was amazing. He put together a trip and then changed it multiple times as we added and subtracted. Although we never spoke, his good nature was visible throughout the entire process and much appreciated. Even during the trip itself, Adam and others answered emails quickly and humored our endless need to make adjustments.

The first day was rough but we pushed through and we were glad that we did. We saw the Northern Lights our first night in Budir and the trip got better from there. Other high points? Snowmobiling, eating at the Tomato Farm, hiking a glacier (thank you Sara!), soaking in the sky lagoon, dinner at Dill and so many frozen waterfalls. It was cold and dark but we had a magical trip. What made the trip a success besides the fabulous country? The trip was seamless. KimKim provided a travel plan that was perfect. Each day the driving route was provided with stops posted along the way with descriptions that added to the magic. We never felt lost because travel plan was perfect! Okay, one day a road was closed because of snow but it was Iceland in winter and to be expected. Every hotel and activity was set and went off without a hitch.

Cannot wait to use them again!

Hotel Review
Hotel Búdir
Búðir

I described the Snaefellsnes Peninsula to my friends as the dark side of the moon. Isolated, surrounded by snow and ice. The hotel was warm and welcoming . Dinner was excellent as was breakfast. I wholeheartedly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vidgelmir cave guided tour
Iceland

A little tricky in the snow and ice.

Langjokull Glacier Snowmobiling
Iceland

Crazy but so much fun

Quality of Experience
Guides, Drivers and Staff
Transport
Crazy driving off road in a bus!
Skaftafell Ice Cave Tour & Glacier Walk
Iceland

Definitely a hike but worth it! The glacier was astounding and climbing was a treat. Sara our guide was fabulous and understanding.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jan 21, 2025

Thank you Karen! Reading reviews like this is the best part of my job! Despite the short winter days, you managed to see so many amazing places, and the weather didn’t hold you back, great job! I’m so happy you had a fantastic winter adventure in Iceland. Hopefully there will be part 2!

Best, Adam

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.