Jon was very patient in helping us plan the t...
Australia | Feb 24 - Mar 4, 2024

B
Barbara O.
North Charleston, SC | Reviewed on Mar 05, 2024

Jon was very patient in helping us plan the trip and called us several times for in depth discussions. He was conscious of our budget and time constraints. He promptly replied to our emails and even phoned us in Cairns when there was a glitch in our plans. We really loved using the app Jon provided us with, it was very easy to keep track of all the steps of the trips.

Hotel Reviews
Pacific Hotel Cairns
Cairns

Great location. Had the all basics and a pool. Not luxurious but clean and comfortable

Authenticity & Character
Nothing unusual about the hotel. Bar was never open
Location
Very Close to wharf, tour locations and restaurants
Staff
Helpful
Cleanliness & Comfort
Rooms attended every other day. Had to bring towels down and pick up new ones in the opposite days
Rendezvous hotel Melbourne
Melbourne

Good location. Hallways and rooftop were not clean. Rooms and bath were small but comfortable

Authenticity & Character
Location
Near city
Staff
Everyone was very nice and helpfuk
Cleanliness & Comfort
Rooftop, halls and elevator needed attention
Rendezvous Hotel Sydney The Rocks
The Rocks

Very large room with kitchen. Location was excellent. Some deferred maintenance needed...peeling paint on ceiling and around sliding door; rust on hinged glass over bathtub

Authenticity & Character
Lovely exterior that fit into neighborhood
Location
Central to everything
Staff
Helpful
Cleanliness & Comfort
Great towels
Activity Reviews
Reef Magic outer reef cruise
Reef Magic outer reef cruise
Australia

We had a fantastic experience on the Reef Magic outer reef cruise. All of our trips were excellent, and this one was no exception. The tour was well-organized, and we got to explore the beautiful outer reef. The entire experience was smooth and enjoyable.

Quality of Experience
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

Our day with the Skyrail Rainforest Cableway and Kuranda Scenic Railway was mostly great. We had a funny incident with the train, but our guide, Jon, handled it brilliantly. Despite a small hiccup, we were impressed by how well everything was managed. The scenic views were breathtaking, and we thoroughly enjoyed the experience.

Great Ocean Road Day Tour
Great Ocean Road Day Tour
Melbourne

The Great Ocean Road Day Tour was a memorable experience, although it was quite a long day. The tour guides worked hard to ensure we saw everything, and the sights like the kangaroos were amazing. We felt the tour could have been condensed a bit as it was a full day excursion, but overall, we were happy with the experience.

Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 18, 2024

Hi Barbara, I'm glad you had an amazing trip! It's been wonderful working with you and as I mentioned you were great at letting me know exactly what you wanted to experience so I could build the perfect trip around that for you.
These hiccups do happen now and again on a trip (A bit of confusion on the pick-up location for a tour) but I'm glad you knew I was a message/phone call away so could jump straight on it and get you back on track immediately.
Thank you so much for joining us and if you ever find yourself on this side of the world again please feel free to reach out.