We fell in love with Vietnam!
Vietnam
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Jul 15 - Jul 25, 2024
Overall the trip was a dream. We have fallen in love with Vietnam and have already been speaking about returning someday soon. Our KimKim agent, Doris, is a local expert and planned such a a good vacation and stayed within our allocated budget.
We visited Hanoi, Hoi An, and Da Nang. All unique and beautiful in their own right.
We had a unique situation traveling with a 10 month old baby. We heard Vietnam was a good place to take young children, but we had no idea how amazing the local people would be. Pretty much every restaurant and hotel we had people wanting to hold our baby, help us with the baby, and just showing her so much attention and affection. It was so great.
We had two guides for this trip. Our second guide, Han, was exceptional in every way and an amazing help with the baby. We honestly became friends and will stay in contact beyond our trip. He lovingly earned the title “Uncle Han” due to our daughter having so much fun with him. We couldn’t be happier with our service.
The weather was something we were worried about going to Vietnam in July but has overall it cooperated pretty well. A couple inconvenient showers but really not too bad.
All of our hotels had breakfast included, which was really nice. The first two in Hanoi and Hoi An had outstanding breakfast buffets.
In our Da Nang hotel the service was great and the people working there were great but some mornings some of the food was cold. They did offer fresh omelettes but the sausage and bacon were not the freshest. But we have found some great local food options to enjoy throughout the day so not a huge deal.
We had one problem during the trip which was a driver that picked us up from the airport. He was sick and was coughing and sneezing a lot. We did now want to continue with this driver and messaged our agent, Doris, on WhatsApp and within 7 minutes she had another driver scheduled for the next day. Amazing service!
Overall everything has been A+ with our experience with KimKim and Vietnam. I would highly recommend anyone looking into the service to give it a try.
Hotel Reviews
Amazing buffet, breakfast and service team! Rachel from the front desk team went above and beyond to make sure our baby was cared for and felt comfortable and we had a great experience! You definitely don’t want to miss the spa here they have a sauna available that you can use before and after massages. Very unique! The hotel is also a very convenient location and very close to the lake where you can go out in the morning and watch everybody exercise and dance. That’s a must when you’re in Hanoi!!
Such a high class and beautiful cruise! The staff were very accommodating with our young child. The excursions to go see monkeys and the bay were so worth it. You don’t wanna miss this one if you visit Ha Long Bay.
Very calm and serene experience. Excellent morning buffet. Walking distance to the shops. Rachel at the front desk went above and beyond to help us with our needs since we had a young baby she was holding the baby taking care of her so we can enjoy our breakfast. We beyond what we would expect but so nice!
Overall, this hotel was good. The location is right across the street from the beach and you can walk out the back door of the hotel to experience more of the local restaurants and culture. The staff here was nice, but not above and beyond like our previous two hotels. It felt a little bit stuffy compared to our experience in Hanoi and Hoi An. It felt like more of a city culture versus the country culture, but it was still good overall. Our room had a great view and the location is convenient to walking and local food options. The best experience we had was with the staff in the restaurant. They were so nice and accommodating.
Dear Jason,
Thank you for sharing your delightful experience! I'm thrilled to hear that you have fallen in love with our country, and it's wonderful to know that you are already thinking about returning to Vietnam soon.
Your happiness and satisfaction are my top priorities. It makes my work more meaningful and fulfilling. I wish your family all the best and send warm wishes for your adorable baby.
Vietnam and I look forward to welcoming your family back in the near future!
Warmest regards from Vietnam,
Doris