70th Birthday
Colombia | Nov 22 - Nov 28, 2024

M
Mark D.
San Jose, CA | Reviewed on Nov 29, 2024

Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store.

The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great.

The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered.

All the restaurants were great and the last nite at Harry Sasoon was over the top.

We appreciate your quick responses during the week.

We all enjoyed the activities you scheduled for us….

It turned out to a memorable 70th birthday adventure for the whole family.

THANKS AGAIN!

Mark

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

exceptional sevice and great amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Transport
Day Pass at Tierra Bomba Island at Makani Beach Club
Day Pass at Tierra Bomba Island at Makani Beach Club
Colombia

The day pass to Tierra Bomba Island at Makani Beach Club was enjoyable once we got there. However, the boat trip out to the island was quite rough. It was a small boat barely fitting us all, and we were bouncing quite a bit, which didn't make for the most enjoyable ride.

Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Cartagena

The rum tasting with chocolate pairing and chocolate making workshop for the children was outstanding. They did a great job with the presentation, and it was nice that kids and adults could be in the same room enjoying different activities.

Drums and Music Workshop
Drums and Music Workshop
Cartagena

The drums and music workshop was a hit. Everyone got into it, and they did a great job getting everyone involved in playing the drums, including all the kids. It was a fun and engaging experience for the whole family.

Short Cooking Class - Local Appetizers
Short Cooking Class - Local Appetizers
Cartagena

The short cooking class was not the best part of the trip. It was held inside a restaurant with people coming and going, which made it not very private. It was difficult to communicate as we were stretched over a long table, which affected the overall experience.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 29, 2024
Dear Mark, Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations. We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided. It is wonderful to hear that you found the Santa Clara hotel and its amenities... Read more

Dear Mark,

Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations.

We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided.

It is wonderful to hear that you found the Santa Clara hotel and its amenities exceptional, and that the dining experiences, especially the last night at Harry Sasson, were memorable.

It sounds like it was a fantastic 70th birthday adventure for your whole family, and we are honored to have been a part of it.

Thanks again for your kind words and for making us a part of this special family trip. It has been a pleasure meeting you, and we send our very best wishes to your family!

Best wishes,
The Aracanto Team