Pura Vida, Kimkim!
Costa Rica
|
Sep 8 - Sep 19, 2024
We’ve been used to DIY traveling to North America, Europe and Asia for several years. This year, we decided for the first time to use an agency to do the planning for our Central American travel to Costa Rica. We came across Kimkim in our search, which did all the hotel bookings and activity planning for us based on the preferences we provided them. Kimkim didn’t disappoint us and had, in fact, exceeded our expectations by making adjustments to our needs while we were already in the midst of our Costa Rican adventure. Their quick response to our requests were commendable. The adjustments they made for us due to my traveling partner who developed medical issues during our travel were addressed seamlessly. Jessica, our Kimkim agent who we touched based with till the end, was always responsive and made sure we were getting the most of our travel time. We would not have had a memorable experience without Kimkim’s services and its expertise of Costa Rican life, land, people, and culture. Pura Vida!
Hotel Review
It has everything we needed as seniors (with senior moments) in our wellness retreat -- fresh fruits, healthy cuisine made of local produce, shuttle that helps with our less than ideal mobility, and easy access to the hotel's several thermal hot springs. On top of all these, the cleaning lady who took care of our room called the lobby/reception desk when she realized we forgot something. She knew we were already waiting for our van at the lobby that will take us back to the airport and made sure to reach us right away. She saw the money that my partner stashed away but totally forgot to retrieve. Pura Vida, Arenal Manoa & Hot Springs and its Staff!
Hi Lita!!!!
I must say I enjoyed our planning process and getting to know you :)
I hope that your partner is better now and that both of you can remember your Costa Rica trip as a lovely experience.