Vietnam - South to North Review
Vietnam | Apr 21 - May 5, 2024

B
Bryony F.
United Kingdom | Reviewed on May 13, 2024

We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay.

Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we had (a bus picking us up 45 mins late) was resolved almost immediately by Evelyn in the KimKim team, despite it being 6am, and had no knock-on impact on our journey.

Our guide in Ho Chi Minh City, Phuc, was so organised and knowledgeable about the city, and we really appreciated his flexibility in showing us places that weren’t necessarily in the original itinerary. In Hue and Hoi An, Loi brought the richness of the deep history of the cities to life. Chao in Sapa gave us a real insight into local cultures, and Khuê in Hanoi was so lovely with us and our parents, who joined for part of the holiday.

The team is responsive, helpful, polite and knowledgeable. We would have no hesitation at all using KimKim or Realistic Asia again in the future.

Activity Review
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

One of the highlights of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 14, 2024
Dear Bryony, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam. We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's... Read more

Dear Bryony,

Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam.

We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's great to hear that you enjoyed the flexibility and knowledge of our guides—Phuc in Ho Chi Minh City, Loi in Hue and Hoi An, Chao in Sapa, and Khuê in Hanoi. They all take great pride in sharing the beauty and culture of Vietnam with our guests.

Your feedback about the responsiveness, helpfulness, and politeness of our team means a lot to us. We always strive to create memorable and seamless travel experiences, and we're delighted that we could achieve this for your trip.

We look forward to the opportunity to assist you with future travels. Thank you once again for choosing KimKim and Realistic Asia!

Best regards,
Long & Evelyn