Overall, great experience with a few hiccups
Costa Rica
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Nov 26 - Dec 1, 2022
Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line isn't really an emergency line. It took over an hour to get a hold of someone due to last minute travel issues
- One of our tours was expecting 12 people rather than 6. Still not sure if we paid for 12 or 6 people
- I specifically asked for 2 king rooms and 1 double queen room but got 3 king rooms and the hotel could not make any last minute changes due to availability
- We changed our transportation plans for the last day of our trip about a week in advance but something happened and the company still showed up at the original time and seemed to be unaware of the change
Overall we experienced some inconviences, but our tours were amazing and we will remember them for a long long time!
Hotel Review
Stay here!! We loved the pool, the spa, and the service. Food was decent overall.
Activity Reviews
The tour itself was very nice but the volunteer experience was incredible!
Absolutely incredible experience! Would do this over and over! The guides were so great and it was so fun
This was a great intro to the area. You can do the hike alone but it was nice to learn more from the guide.
The coolest zip lines we have ever done and the guided hike was nice
We got to see both types of sloths, which made walking in the rain for an hour absolutely worth it.
