Standout trip to Northwest Italy
Italy
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May 16 - May 30, 2024
This is my second trip with kimkim in 2 years. I just recommended them to my sister who booked her first trip. That should give insight into how I feel about their services.
Irene was my advisor. She planned a 14 day trip for destinations surrounding Milan that included Genoa, Camogli, Bologna, Verona and Lake Como. The only place I specifically requested was Lake Como; the others she selected for me. ALL were worthwhile & some I never would have thought of on my own. So glad I got the chance to experience them.
The time was compressed to get the itinerary in order. Irene worked quickly and efficiently and proactively communicated when it was imperative that I make a decision in order not to foreclose an opportunity. Much appreciated.
She was a good listener to my reactions to suggestions and happily modified plans based on such input. She went out of her way to ensure I had help with my overpacked luggage.
The accommodations were clean, safe & well-located with helpful staff. Standouts were Hotel Palazzo Grillo in Genoa, Sublimis Boutique Hotel in Camogli and Palace Hotel Lake Como in Como. These 3 were just gorgeous and authentic to the location.
Excursions were all to my liking: either private or small group, led by engaging and knowledgeable guides, entertaining and educational. I could not have selected better.
And the during trip travel team - always available by WhatsApp - deserve special recognition. They were always responsive, resourceful and patient.
Hotel Reviews
Location a bit out of the way. Staff at front desk upon arrival not particularly welcoming or informative. Room was dusty - particularly AC when turned on & vent opened.
Fabulous location. Amazing space in room. Just a bit sterile and lacking in charm or character.
Activity Reviews
Loved my guide and content of tour.
My favorite guide of the trip. Would book any tour she was leading.
Thoughtful and highly knowledgeable guide.
Wonderful activity. 2 wineries were great selections and very interesting juxtaposition. Onsite guides outstanding.
So much more to see than I realized.
I signed up for this without properly reading what it was! Nonetheless, it turned out great. Fabia was excellent. At this point, I am in moderate fitness shape, and I found several points of relatively flat hike a bit strenuous. Had lunch at hike-in only restaurant that was charming.
My dearest Patrice!
Thank you so much for the rave review and your kind words! I am so happy that you loved all the destinations you visited and the excursions you had!
I highly appreciate your detailed feedback and our team and I will take it into consideration for our future trips and travelers.
It was a great pleasure working with you, I enjoyed every minute of planning your trip and I will be happy to work together with you again for your next trip to Italy or Greece!
I wish you an amazing summer season and safe travels!
Irene