Our trip was carried out true to the plan exc...
Switzerland
|
Aug 24 - Aug 31, 2024
Diana S.
Irvine, CA
| Reviewed on Sep 03, 2024
Our trip was carried out true to the plan except on Day 6.
First, we didn't have the correct meeting time. It says 8:00am on the sheet but the driver said it's 9:00am.
Then the local guide is a different person as it shows on the sheet. (But she's a very good guide)
The route is also different. We didn't go anywhere before riding the speed boat to visit places. We hop on directly onto the speed boat cruising around and stopped to visit an estate.
It would be nice if changes made and we are informed.
Clothilde DIEMUNSCH
Local specialist in lacenas, France
| Replied on Sep 07, 2024
Hello Diana
Thank you so much for sharing your thoughtful review of Kim Kim after your recent trip. Your insights are truly invaluable as we continually aim to maintain and improve the quality of our services. I’ll be passing your feedback along to both my team and our partners. It’s wonderful to hear that you had such an amazing experience exploring Switzerland.
Yet I am really sorry to hear you had some issues in Italy with our partner and was not satisfied with the provided service. We... Read more
Thank you so much for sharing your thoughtful review of Kim Kim after your recent trip. Your insights are truly invaluable as we continually aim to maintain and improve the quality of our services. I’ll be passing your feedback along to both my team and our partners. It’s wonderful to hear that you had such an amazing experience exploring Switzerland.
Yet I am really sorry to hear you had some issues in Italy with our partner and was not satisfied with the provided service. We... Read more