First overseas trip--KimKIm was excellent!

Italy | Jul 22 - Aug 6, 2024

My trip to Italy was my first experience abroad, and I had a great time! Elisa at KimKim was exceptional in her organization and exhibited high service excellence. A couple of minor issues were quickly and uneventfully resolved, and Elisa showed empathy and interest in our experience. The itineraries were terrific, and I learned a lot each day. Elisa responded to questions in a timely manner and I felt well cared-for from her end.

I have never used a travel agent before, and this was a wonderful experience. I am already thinking about a return trip to Italy, and I will consult with Elisa again!