First overseas trip--KimKIm was excellent!
Italy
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Jul 22 - Aug 6, 2024
![Patrick](https://cdn.kimkim.com/files/a/users/profile_photos/0830c691bd4c414c189e0f695af5c8fabbe2eef2/original-c50ebf75a9b1c437477edbbc1e056cb6.jpg)
Patrick B.
Canada
| Reviewed on Aug 19, 2024
My trip to Italy was my first experience abroad, and I had a great time! Elisa at KimKim was exceptional in her organization and exhibited high service excellence. A couple of minor issues were quickly and uneventfully resolved, and Elisa showed empathy and interest in our experience. The itineraries were terrific, and I learned a lot each day. Elisa responded to questions in a timely manner and I felt well cared-for from her end.
I have never used a travel agent before, and this was a wonderful experience. I am already thinking about a return trip to Italy, and I will consult with Elisa again!