Thank you Solveig and Silvia so much for org...
Denmark | Jun 13 - Jun 22, 2024

M
Manaf B.
Japan | Reviewed on Jun 24, 2024

Thank you Solveig and Silvia so much for organizing an amazing trip.

Much appreciated the way Solveig was checking with us everyday and was on top of everything and resolving the hiccups that came across our way.
The car was amazing and Rebild forest that Solveig recommended was very very nice.
All the hotels were good.

In Aalborg they gave a fan in the room and that worked well.
Yesterday we had some time in our hand so we did a quick walk around Legloand and Kronborg castle so that was an added bonus.

Thank you for everything and sorry for the trouble caused because of cancellation of the Mons Klint tour due to the rude and extremely aggressive guide.

Kimkim should boycott the tour company that employs such a horrible guide on whom the tourists depends on having a memorable trip.

Best Regards
Manaf and Nafisa

Hotel Reviews
Wake up Copenhagen, Borgergade
Copenhagen

Very good location and efficient check in check out process. Breakfast could have been better by changing the menu. Everyday same options were repeated. All in all very good hotel.

Authenticity & Character
Location
Close to supermarkets and restaurant and shopping
Staff
Cleanliness & Comfort
Wake up Aarhus
Aarhus C

Very good location and efficient check in check out process. Breakfast could have been better by changing the menu. Everyday same options were repeated. Parking next to the hotel was very useful All in all very good hotel.

Authenticity & Character
Location
Close to the railways station
Staff
Cleanliness & Comfort
Helnan Phonix Hotel
Aalborg

Very good location and efficient check in check out process. Front office staff (I think his name was Christian) was extremely polite and helpful. Made sure we got the room we liked and offered us the fan in the room as it did not have air conditioning Breakfast could have been better by changing the menu. Everyday same options were repeated. All in all very good hotel.

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Activity Reviews
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
Den Gamle By, the Old Town of Aarhus
Den Gamle By, the Old Town of Aarhus
Aarhus
Quality of Experience
The Latin Quarter, Aarhus' liveliest neighbourhood
The Latin Quarter, Aarhus' liveliest neighbourhood
Aarhus

Most of the cafe and restaurant were closed. It was like a curfew

Quality of Experience
Møns klint and Forest tower - A day tour from Copenhagen
Møns klint and Forest tower - A day tour from Copenhagen
Copenhagen

Driver was very rude and aggressive. My wife was a bit slow in getting off the bus and the guide taunted with lot of sarcasm “Oh I thought you are going to stay on the bus” When I asked him that we have booked the tour so why do we need to buy the entrance tickets for the Forest, the guide Complained nobody listens to me when I am talking and that we are wasting his free time by asking questions and that he does not get any tips. Guide told us that he spend DK 1,200 to bring us to the Forest (Is that our fault) When we asked him to open the bus so that we can get our bag that we have left behind, again he was aggressive and said that we are wasting his time but will oblige us just because we said please. The guide said that he is not discriminating. The fact that the guide said that is proof that he was in fact discriminating because we were the only dark skinned people in the bus. My wife was very nervous and felt threatened with the aggressive and hostile behavior of the guide to the extent that she started weeping. We had to abandon the trip and take a taxi in the rains back to the hotel, which meant 1 entire day wasted. Solveig was very kind and supportive and comforted us by offering to book a taxi for us.

Quality of Experience
Guides, Drivers and Staff
Extremely rude and aggressive guide Terminate the employment of such rude and aggressive guides and employ better guides who are polite and friendly otherwise you will lose more business as bad reviews travel much faster than good reviews
Transport
Moesgaard Museum
Moesgaard Museum
Aarhus

We had planned to visit on Monday but it was closed so we went the next day

Quality of Experience
 Welcome to Aalborg
Welcome to Aalborg
aalborg
Quality of Experience
Welcome to Skagen
Welcome to Skagen
Skagen

Beautiful town and worth the visit

Quality of Experience
Local specialist: Sólveig Þorsteinsdóttir