First time using KimKim
England
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Apr 4 - Apr 12, 2025
My husband and I are new to using a travel agent. We are used to doing it by ourselves, but we are getting older. Alexandra was very helpful and flexible throughout the entire process and helped us maneuver when we added our daughter to the trip. I would’ve preferred a little bit more transparency about the breakdown in cost. What was your commission rate? Is breakfast always included? Are the tips included or not? Didn’t want to double pay. It’s hard to optimize the price of the trip not knowing where you can improve on pricing. Having used KimKim for the first time, I’ll probably have better questions next time.
Dillon was our tour guide in the Cotswold’s However he was from Wales and I would’ve preferred more local information and history. He was more or less a driver for us for the day as opposed to a guide. He wanted to accommodate us where we wanted to go, but in a lot of cases, we didn’t know where to go.
Alex was very timely in all our transports. We were going to use him on our last free day to give him the business but he said it was going to be $60 an hour for his services plus waiting and an Uber we found out and used was $14. Could that have been an option for us through our entire trip?
The hotels were just as I asked for. Thank you.
Hotel Review
Very centrally located. Iconic.
Activity Reviews
Could we have booked this ourselves? They were all over the place. That type of information would’ve been helpful.
He was a bit of a curmudgeon. Maybe he did this tour too many times and he was over it. The tour was not 2 1/2 hours but two hours. He wanted to stick completely to the Bridgerton highlights and no other questions were welcome. He didn’t seem too happy when he was touring us around
See my comments