A perfectly crafted holiday with attention personal preferences

Scotland | Aug 10 - Aug 24, 2023

This could not be further away from Hilton or a major hotel chain. This hotel is on the 6th floor of a building in center city. It is not appealing from the street, but inside it is extraordinary. It is immaculately clean with a simple, tasteful decorations. The staff is lovely and friendly, and the big surprise is a daily supply of freshly on-site baked goods and homemade ice cream. Breakfast is served in a cozy breakfast room with staff cooking in the visible kitchen. The entire experience provides a sense that you are visiting an older relative who is delighted you are there and she would do anything to make you feel welcome and at home. I would definitely return. It was the best first impression of Glasgow.

3.5. My sisters and I stayed on the top floor in a “family suite.”It consisted of one room with a king bed and a twin bed. Next door was a small room with a bunk bed. Both rooms were separated from the hallway by another door. There was one en-suite bath for us to share. There were three big negatives to this arrangement: Three guests sharing one bathroom. Poor air circulation NO LIFT… and the hotel staff was actually the wait staff in the pub on the first floor. The rooms were clean, and the location was good. The food in the bar downstairs was satisfactory , but not great. The wait staff was very friendly. We did ask for assistance with carrying heavy luggage up the stairs. Our ages range from 73-80 so this was a challenge. The pub staff helped, but they were not available when we had to depart on a train before 7:00 am . I liked the concept of rooms over the pub , but the poor air circulation and the luggage on stairs made this an Inn I would not rebook. Inverness is a town with many tourists. I imagine other hotels may be more comfortable.

We loved staying at the Manor House. The rooms were clean and more spacious than some we experienced in Scotland. The check in process is through the bar. One of the co owners checked us in. The owners, a husband and wife team, were eager to please and fn to talk with. Mary Ellen graciously offered to wash dry and fold our laundry for 5 £ each. I originally asked about sending it out to a laundry service. This is the kind of place Manor House is. They do everything that can to please their guests. Leo, Mary Ellen’s husband is a co-owner and an entertaining and charming bar tender. Their sweet children perform Hotel duties, including wait staff and trouble shooting. Sally, their sweet black dog lives attention and is a balm for guests who have left their pet at home.

This was the only lodging during our trip where the staff seemed overwhelmed and not very friendly. I almost forgot I was in Scotland. No one tried to engage us in conversation or inquired about our needs. No lift. No offers to bring luggage upstairs in spite of our obvious advanced age. The toilets in the lobby had signs saying they were only for residents’ use. Even as a guest, I had to get a key from the reception desk. The bathrooms were tiny and hard to use. The best part of this hotel was the location. It was easy to walk throughout Portee., and the view over the water was gorgeous. We never went into the restaurant for dinner. It was unappealing. No customers. Uninviting smell. The room itself was not inviting. The bed was comfortable, but one window did not open , making it hit and uncomfortable.

Pennygate Lodge is fantastic. Beautiful setting. Beautiful interior. Immaculately clean and tastefully decorated. Large guest rooms and bathrooms. Comfortable beds. Excellent linens. So appreciated a top sheet! Lovely Highland Soap toiletries. Fabulous shower. Tasty local cookies in the room. Glass bottles of water and milk in a hall refrigerator. Impressive attention to the environment. The owners and hosts are a couple who renovated this old manse to create a graceful and welcoming home to travelers. Fiona was out of town during our stay, but her husband Tony was an outstanding host, going out of his way to provide transportation to the ferry and Castle Duart. He was clearly invested in our enjoying our holiday. In addition to the lovely guest rooms and a comfortable lounge/ sitting room, Pennygate Lodge has an excellent restaurant on site owned and run by a husband and wife team. They serve an order- from-the-menu breakfast every morning that far exceeds the customary hotel breakfast fare. Dinner, which requires reservations, is a night out — without leaving your your guest house. The atmosphere is simple yet elegant. The co-owner and chef’s wife is the sole wait staff, who is obviously devoted to impeccable service. The meal begins with a complimentary creative starter. We ate there two nights. We would have made it three nights, but they do not open for dinner on Sundays. Each night, all three of us were delighted with every course. The website says there is a fixed price for 3 courses. This is not current. Diners can order just a starter or as many courses as they chose. This is fine cusine. Mull is not a bit fancy nor highly populated, but this restaurant would be successful in an foodie city.

There was nothing wrong with this hotel except it was highly generic. One exception: the interior decor was positively ugly. It had the feeling of any chain hotel in the US. It is owned by the same company that brought us generic middle of the road Holiday Inn

Andy was well informed, friendly and fun to be with. His most amazing feat was finding Geraldine Bird, a parish historian at the church my grandmother and her family attended in Rutherglen. He did not seem to do any preliminary work to check out the address where my grandmother and her family lived in Rutherglen. I did not expect to see the flat where they lived, but I did expect him to do his homework. With us, he used his GPS seemingly for the first time to find the location. He drove us through Govan and Gorbals with some history of the area. His own experience as a Glaswegian was a real bonus. Honestly, his personal charm and general personality was very appealing to us on our first full day in Glasgow. His personality gave us an excellent impression of Glasgow and its residents.

No problem other than the cycling race in Glasgow which blocked the street in front of our hotel. No way to avoid this — except the company could have texted us in advance.

Excellent walking tour guide. Very well informed. A good mix of straight history and local tales. Good sense of humor. Flexible. Willing to stop when we were hungry. Found a good place to eat. Passionate love for Caithness, which was contagious.

Angela was an excellent guide. She was so personable that we felt as if we had known her for a long time. Her love of Caithness was palpable. Having her respond to people who spoke to her as we toured made the experience feel so genuine. Angela was extremely tuned in to showing us what we wanted to see. I told Stephen I wanted to see Highland Cattle and she took us to her neighbors’ land where we could see them up close without crowds. She herself is a “wild swimmer” — meaning she swims in the cold sea by her home. She has relatives who surf near her home. It all felt so genuine. It’s hard to get this level of insight on vacation.

Excellent. Very informative guide with a deep knowledge of the Jacobite rebellion. She clearly separated myths from history for those of us who had some background information upon arrival. She was very pleasant and easy to listen to and follow. Seeing this site and realizing the impact of this battle that lasted less than an hour Had quite an impact on us.

Fabulous experience. The guide is amazing. I could have listened to him for a week. He had a beautiful speaking voice and perfect delivery of history and tales. He also read his audience well. Gods use of traditional Scottish music to enhance the tour. Great opportunities to get out, walk, and experience Skye. Lovely lunch in a cafe in route. Bull, our guide was a consummate professional. I would recommend him without reservation.

The tour of Mull given by a former Mull high school teacher was good. It did not have the same thrill or love of the area that other tours had. The Mull tour did not include Castle Duart, which we did the day before in our own. Our host at Pennygate Lodge drive us there at no cost to us. As MacLean descendants, we lived the castle and we were thrilled to meet the current clan chief, Sir Lachlan MacLean. He was such a kind gentleman and interesting to talk with. The gift shop on site was the only place where I made purchases. Both my daughter and granddaughter have McLean as their middle names so this was especially interesting to me. We had a driver who drove us to the ferry to get to Iona. He was my least favorite driver. He was less informative, and his driving was too aggressive and made all 3 of us nervous.