We had an amazing experience thanks to Jane a...
United Kingdom | Jul 8 - Jul 21, 2024

M
Mary J.
Chicago, IL | Reviewed on Jul 25, 2024

We had an amazing experience thanks to Jane and her team!

The team introduced us to experiences that we would never have thought of on our own and we will always cherish those memories. Whenever we experienced an issue or a question with our trip plan, we contacted the team and they responded immediately to resolve our issues. This was one of our priorities based on several friends’ experiences with other tour companies.

Lessons learned: (1) Make sure that you understand what amenities are offered at hotels. A couple of our accommodations did not provide lifts and it was difficult to get our luggage to and from our rooms. (2) Because the weather was unseasonably warm in London, it would have been nice to be aware whether the hotel had air conditioning.

We would definitely use KimKim again and recommend them to our friends and family.

Hotel Reviews
The Haymarket Hotel
Edinburgh

The room was very disappointing. It didn’t have the charm that I think it was selected to provide. Bed was uncomfortable to the point that it made sleeping difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Head of the River
Oxford, Oxfordshire

We enjoyed the hotel’s character but it may not be for everyone. Location was good and the staff was very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont hotel
St andrews

This was by far our favorite hotel. Breakfast was amazing! We would definitely stay here again!

Authenticity & Character
Location
Although located outside of town, they offered regular shuttle service that was convenient and readily accessible.
Staff
Cleanliness & Comfort
Maldron Hotel Glasgow City
Glasgow

The room was small and did not have adequate space for our luggage and belongings. Compared to the other hotels we stayed in, the breakfast was disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Georgian House Hotel
Pimlico

We should have asked more questions upfront before staying here. There was no air conditioning and no lift. However, the location was within walking of the metro station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grand, York
North Yorkshire

This was definitely one our favorites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York

Our guide was fabulous and since we were the only ones on the tour, she tailored her tour just for us. Definitely would recommend this for anyone visiting York for the first time.

Quality of Experience
Guides, Drivers and Staff
The Scotch Whisky Experience Tour and Tasting
The Scotch Whisky Experience Tour and Tasting
Edinburgh

We felt like this was a tourist trap but we enjoyed anyway.

Quality of Experience
Guides, Drivers and Staff
Bodleian Library Tour
Bodleian Library Tour
Oxford

This is something we never would have considered without the help of Jane and her team. The docent was fabulous and we learned a great deal about Oxford University.

Quality of Experience
Guides, Drivers and Staff
Punting chauffer in Oxford
Punting chauffer in Oxford
Oxford

Again, this is something we never would have done on our own and we’re so glad that we were able to experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Again, we would never have booked this on our own but an experience we will definitely remember.

Quality of Experience
Guides, Drivers and Staff
Edinburgh Food & Drink Tour
Edinburgh Food & Drink Tour
Edinburgh

What a great experience. Our guide was very knowledgeable and we were able to experience restaurants and local cuisines that we would not have done on our own.

Quality of Experience
Guides, Drivers and Staff
St Andrews Walking Tour of the Old Course
St Andrews Walking Tour of the Old Course
Scotland

This was a highlight of our trip that we will always remember.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Scotland

It was great having private transport! It was always on time and the vehicles were spotlessly maintained. In particular, our idrivers in St. Andrews were knowledgeable and enjoyed sharing their home with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Changing of the Guard
Best of Royal London - including Tower of London and Changing of the Guard
London

This was not what we expected but still enjoyable. Feel that there was too much time spent at the Tower of London (90 minutes) and not enough time at other sights on the tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 26, 2024

HI Mary
It has been an absolute pleasure working with you. I thoroughly enjoyed getting to know you and Doug, and exploring some of the wonderful activities and attractions that would create that memorable holiday for you.
The team and I really appreciate the 'traveler perspective' of your accommodation on board. This will be super helpful for the team for future recommendations.
If you are ever looking for future travel then we would be delighted to help.
All the best, Jane and The Team