Kimkim Trip Reviews for United Kingdom

4.9
Based on 24 ratings
Read 24 verified reviews by travelers who booked their trip to United Kingdom on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

12-14 Day UK Highlights Trip!
United Kingdom | Oct 3 - Oct 15, 2024

Justin
Justin W.
Herndon, VA | Reviewed on Oct 27, 2024
Got back a week or so ago from a 'UK Highlights Trip.' Trip itself was 14 days, including 2 days for air travel. We were able to hit Ireland, Scotland, and England....overall, I would say every interaction I had with locals was pleasant, everyone was very friendly, and didnt feel unsafe.... Planning for the trip through KimKim took a lot of the guesswork out of the plannig the logistics for going city-to-city, offering suggestions on the top things to see and do in each city, based on... Read more

Got back a week or so ago from a 'UK Highlights Trip.' Trip itself was 14 days, including 2 days for air travel. We were able to hit Ireland, Scotland, and England....overall, I would say every interaction I had with locals was pleasant, everyone was very friendly, and didnt feel unsafe....

Planning for the trip through KimKim took a lot of the guesswork out of the plannig the logistics for going city-to-city, offering suggestions on the top things to see and do in each city, based on our preferences, and they were able to set a lot of it up and manage for us (domestic flight, trains, tours, etc). Would like to thank Emily, Romane, Salome, and Stephen, who were all very helpful.

With taveling 14 days, we did understand and anticiapte the potential of a fewtravel hiccups, here and there (train delays / cancellations, for example). Any issues we did have, KimKim was very responsive in getting back to us and making sure the they were resolved in a reasonable time, and we were satisifed.

these are some highlights from each spot we hit:

-Dublin - really cool city. if you're going, definitely plan at least 2 days... would recommend getting a drink at the Brazen Head, one of Irelands oldest pubs (going back to 1100s). We also checked out the Viking Museum, Church of Christ Cathedral, and Guiness Factory... we closed one of the days out at the Church Bar and Restaurant

Day 2 was St Patricks Cathedral, Dublin Castle, Dublin Masonic Lodge, Trinity College Library / Book of Kells Experience, and the popular Temple Bar!

Day 3 - Galway Ireland - take a train from Dublin, to this cool, underrated city...some of the medieval fortifications are still standing, and one of the guides did mention that Christopher Columbus had visited it at one point.

Day 4 - we took a bus trip, which featured a short stop to Dunguaire Castle, and Cliffs of Mohr

Day 5 - we took a flight from Galway to Edinburgh, Scotland....would recommend taking a walk to Calton Hill, one of the highest view points of the city. we had dinner at The Dome, which featured wonderful ambiance, and if you're a fan of Harry Potter, would check out The Department of Magic, where you can make magic 'potions'

Day 6 - Edinburgh walking tour, and Edinburgh Castle - you can easily spend a whole day here...right next to it is St Giles Cathedral. Very underrated pizza place btw, check out Dough Pizza

Day 7 - Inverness, Scotland...we took a 3-4 hour train ride to Inverness, Scotland, where we took a tour of Clava Cairns, which were an important place for ritual activity, and thought to be older than Stonehenge, going back 5000 years...as well as Culloden Battlefield - now more well known, due to 'outlander,' it was the site of the last battle of the Jacobite uprising. Food and Drink, check out Aye Eat, and Scotch and Rye

Day 8 - Isle of Skye Bus tour - highly recommend booking this 2 day tour

Short hike to Rogie Falls, followed up by a trip to Dunvegan Castle, which dates back 800 years to clan MacLeod;
additionally saw other famous landmarks of Skye, including Kilt Rock, Lealt Falls, and the Old Man of Storr;
we wrapped it up with a Highland Cow encounter, and short walk around the small town of Portree

-Day 9 - York - -We visited York for a quick overnight stay - would have liked to check that city out further had we have had time, as i found it interesting some of the city's original medieval wall was still standing

Day 10 / 11 - London - Tower of London, Westminster Abbey, and Churchhill War Rooms

Hotel Reviews
Harbour Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tigerlily
Edinburgh

Service, rooms, and breakfast service were all superb - i did however have to do laundry here, and it may have been cheaper just to buy new clothes from one of the gift shops than pay them to do it, so just something to keep in mind when traveling with light luggage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.1 York
York
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza London Riverbank
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit of Christ Church Cathedral
Visit of Christ Church Cathedral
Dublin
Galway Private Walking tour
Galway Private Walking tour
Galway
Cliffs of Moher Day Trip from Galway ( 15 pers max )
Cliffs of Moher Day Trip from Galway ( 15 pers max )
Galway
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Edinburgh
Tower of London timed entry tickets
Tower of London timed entry tickets
London
Two-day tour of Skye from Inverness
Two-day tour of Skye from Inverness
United Kingdom
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London
Tickets for St Patrick Cathedral, Dublin
Tickets for St Patrick Cathedral, Dublin
Dublin
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London
Local specialist: Salomé Deroyer

Fanny, Sarah and Pauline all helped us plan o...
United Kingdom | Oct 6 - Oct 13, 2024

K
Kelsey L.
Chicago, IL | Reviewed on Oct 21, 2024
Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on... Read more

Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on our next European vacation!

Hotel Reviews
Hotel Fior d’Aliza
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Southwark
London

Super nice continental breakfast every morning and lots of great pubs and coffee shops nearby. Pretty standard chain hotel accommodations. A little far some of the main attractions on the other side of the river, but very affordable to take an uber, and/or nice easy walk along the river to get back.

Authenticity & Character
Location
Somewhat far from the main attractions in London, but very easy to get an uber to get where you need to go. The walk along the river is also very beautiful and easy to get to with beautiful views.
Staff
They got us into a room way earlier than our check in time which was great since we had an early flight and were very jet-lagged!
Cleanliness & Comfort
Super clean and decent sized rooms, the beds were on the smaller size though and not super comfortable.
Activity Reviews
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

This was one of my favorite activities from our whole trip! Great for any Harry Potter fans! They did have three pickup spots along the transportation route which made the trips their and back take a little longer. Getting off and on at the last pickup spot might be more ideal so you're not waiting as long to get there. The props and tour was absolutely incredible to see and the food and overall experience though was a 10/10!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

We loved getting to see such a historical and beautiful church! There is so much more to see even after we were done with the audio tour. The audio guide was super easy to follow and worked well with the size of the church. You could move and see things throughout the tour at your own pace. The line to get in also moved pretty quickly as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London timed entry tickets
Tower of London timed entry tickets
London

The Tower and all the buildings were really cool to see, as well as the crowned jewels! The only thing I would have changed is using an in person guide instead of the audio guide. I didn't feel like it really gave that interesting of information and it was kind of hard to follow based on where you were since the area around the tower is so vast. We found ourselves more following the maps and physical information they put up around the castle grounds and not really listening to the audio guide. I just think having someone lead a tour might have been a little easier and more informational.

Quality of Experience
Guides, Drivers and Staff
Transport
Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

It is definitely a must see in Paris, the architecture alone is very iconic. It was amazing to see some of the most famous paintings and sculptures in the world. I don't think the audio guide was worth it at all though. It was incredibly hard to follow and with the museum being so large we found ourselves following the physical signs around the museum to get to where we wanted to go and barely used the audio guide. I would have preferred to have an actual tour guide show us the most important pieces and talk about them more in detail. The information on the audio guide wasn't that useful or interesting.

Quality of Experience
Guides, Drivers and Staff
The audio guided tour was not worth it.
Transport
Night Cruise on the Seine with Music & aperitif (With drinks included - 1 glass of Wine)
Night Cruise on the Seine with Music & aperitif (With drinks included - 1 glass of Wine)
Paris

We loved the boat cruise! The only bummer was they had to skip half of the stops due to the rain I believe, but the view was incredible from the water. It was kind of hard for us to find the loading point, so I would be a little more detailed in where the boat is actually picking them up, because just giving the port wasn't super helpful as it is a big area and hard to find what boat you are getting on at night.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fanny Venet

An exceptional visit to the UK!
United Kingdom | Sep 28 - Oct 18, 2024

Mike
Mike C.
Los Angeles, CA | Reviewed on Oct 21, 2024
Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their... Read more

Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their experience and knowledge combined to send us on the trip of a lifetime!
Thank you so much ladies!

Hotel Reviews
Park Plaza London Riverbank
London

Our visit to the Park Plaza was disappointing--we visited several hotels on our visit to the UK, all four and five star properties--and the Park Plaza was the only one without any water or snacks in the room, and the only one that charged us for early check in. The beds were comfortable, the rooms were clean, but the bathrooms were in need up updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glen Mhor Hotel
Inverness

We really enjoyed the Glen Mhor hotel--the location was fabulous, the staff was wonderful, the room was comfortable and clean. The restaurant was great; the tour of the brewery/distillery was a blast! If we make it back to Inverness, we'll definitely book here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel London Tower Bridge
London

Our stay at Novotel London Tower Bridge was wonderful. The hotel is in a great location near the Tower of London and provided a comfortable beginning to our trip. We found it to be a perfect start to our journey.

Nevis Bank Inn
Fort William

Staying at Nevis Bank Inn in Fort William was a cozy experience. We appreciated the studio apartment setup which allowed us to make meals. The hospitality was top-notch.

No.32 Hotel
Edinburgh

The experience at No.32 Hotel in Edinburgh was mixed. The location was great, but my wife found it not very comfortable.

The Grand, York
North Yorkshire

The Grand in York exceeded our expectations. It was a true five-star experience, and we were delighted by the thoughtful touch of chocolate-dipped strawberries and a happy birthday note for my wife. The staff was welcoming, and the accommodations were luxurious.

Hotel Indigo
Chester

Hotel Indigo in Chester was accommodating and comfortable. We appreciated the early check-in as we arrived earlier than expected.

Hotel Indigo Cardiff, an IHG Hotel
Cardiff

Hotel Indigo Cardiff was pleasant, but the lack of windows in our room was a downside. Also, the limited menu at the hotel restaurant was a bit disappointing, but we understood there were staffing constraints.

Activity Reviews
Overnight Caledonian Sleeper Train between Scotland & London
Overnight Caledonian Sleeper Train between Scotland & London
London

We did not enjoy the Sleeper--there was no where to sit in the sleeper room, the food was uninspired. The bed wasn't very comfortable; sleep was hard to come by with the train noise and movement.

Quality of Experience
Afternoon Tea
Afternoon Tea
Fort William

Delightful! yummy, quiet, wonderful. We were unaccustomed to Afternoon Tea--what a great surprise to find a delicious assortment of sandwiches, scones, and treats!

Private Guided Hike of Ben Nevis
Private Guided Hike of Ben Nevis
United Kingdom

Peter was great! Knowledgeable, experienced, and accommodating--the day's weather was not suitable for a hike up the mountain, so he took us on a great alternative.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Gareth was a fantastic, knowledgeable and personable guide. Two thumbs up!

Quality of Experience
Guides, Drivers and Staff
Hampton Court Palace, Afternoon Tea & Return Transport
Hampton Court Palace, Afternoon Tea & Return Transport
London

Garaint was fantastic, as was Tea! Definitely recommended!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 25, 2024

Hi Mike

Such a lovely review and an absolute pleasure to work with you both on the creation of your wonderful trip. Thank you for the feedback for the Park Plaza and Caledonian. Although they didn't come up to the mark for you both, I see the wonderful attractions, activities, personal tours were a hit.

Look us up if you are this way again and we would love to assist you.

Wishing you all the best, Jane & Sarah

An Unforgettable and Delightful Travel Adventure!
United Kingdom | Sep 24 - Oct 6, 2024

Michelle
Michelle B.
Chicago, IL | Reviewed on Oct 07, 2024
We were knocked out by the variety, depth and professionalism we experienced during our travel adventures. This was one of the best travel experiences we've ever had. We could never have dreamed up the countless escapades we got to be a part of and were so appreciative of the accessibility and ease of it all! We explored museums, castle ruins, and ancient villages and dined in cozy pubs in the middle of vibrant world-class cities. We had some of the finest guided tours I've ever been... Read more

We were knocked out by the variety, depth and professionalism we experienced during our travel adventures. This was one of the best travel experiences we've ever had. We could never have dreamed up the countless escapades we got to be a part of and were so appreciative of the accessibility and ease of it all!

We explored museums, castle ruins, and ancient villages and dined in cozy pubs in the middle of vibrant world-class cities. We had some of the finest guided tours I've ever been on (the Edinburgh literary tour and Cotswold Tour in Bath were standouts). But we were most impresssed by our KimKim travel specialists, Pauline and Sarah (and earlier on Neil), who not only put together this unforgettable travel experience for us but who were available to us at every turn.

In fact, they managed to transform a potential disappointment (due to an unexpected train incident) into one of the most exciting days of our long vacation by rescheduling a much-anticipated river cruise for us. We were able to sneak in a spontaneous visit to the Greenwich Museum and see a show at Shakespeare's Globe Theatre because of the way they thoughtfully configured our day. (We even had a chance to visit with some of the actors at the Swann afterward)! Pauline was as warm and attentive as she was thoughtfully professional as she worked to troubleshoot the inevitable unexpecteds that travel brings.

Our accommodations, while varied, were universally safe, clean and served delicious breakfasts. We were especially fond of our accommodations at the Grosvenor Arms in Bath, where we found the company of our host Richard genial and engaging. The Crown Inn at Penrith was our coziest night of sleep and the hardworking staff was personable, warm and gracious. We loved our travel itinerary in the Lakes District and the fascinating visit to beautiful ruins of Lowther Castle.

There is an endless array of memories to meditate on over the coming winter. One thing is certain: we will be trusting our next travel adventure with Kim Kim!

Hotel Reviews
Grosvenor Villa
Bath

Grosvenor Villa was really lovely. It had a charming atmosphere with the host being very personable. The setup was cozy with a piano and fireplace, making it a great communal space. My husband, being a musician, enjoyed playing the piano there. It was a delightful stay, and the breakfast was excellent, featuring delicious food. The hospitality stood out, and the ambiance added to the relaxing experience.

Crown Inn Pooley Bridge
Penrith

Crown Inn Pooley Bridge was incredibly quiet and cozy, giving us our best night's sleep during the trip. It's a dog-friendly location, which is wonderful for pet lovers, but perhaps not ideal for those with allergies. I appreciated the peaceful setting and the overall comfort of our stay.

Angel's Share Hotel
New Town, Edinburgh

Angel's Share Hotel in Edinburgh had a cosmopolitan and edgy feel, which was a fresh change of pace. The aesthetic was distinctly modern, and while it wasn't as warm as some other places, the service was accommodating, with our room ready upon arrival. The overall ambiance was enjoyable although it felt a bit less intimate.

ibis Styles London Gloucester Road
London

Our stay at the hotel was a bit of a mixed bag. While it was an understandable price point for a central location like Kensington, the hotel felt a bit too commercial for my liking. They had a quirky subway theme, which included 'mind the gap' decor, but it was a bit much after a day of train travels. Our room was small, and we barely had space to move around. One of the lifts was broken, and although there was another working one, it was a bit of a hassle. Having to deal with many stairs wasn't ideal either, especially when mobility could be a potential issue for some.

Activity Reviews
Lowther Castle
Lowther Castle
England

One of our favorite experiences was visiting Lowther Castle. The ruins are off the beaten path, and it was a great recommendation from our guides that truly added a unique touch to our trip. I thoroughly enjoyed the Castle's ambience and would definitely recommend it to anyone looking for a memorable historical site.

Johnnie Walker Tasting Experience - Whisky Explorers
Johnnie Walker Tasting Experience - Whisky Explorers
Edinburgh

The Johnnie Walker Tasting Experience was a pleasant surprise for us as casual drinkers. We had an excellent guide, and despite it being her first launch, she did a commendable job. I'd recommend this to whisky lovers and those who are curious alike.

The Bath Gin Company Distillery Tour & Tasting Experience
The Bath Gin Company Distillery Tour & Tasting Experience
Bath

The Bath Gin Company Distillery Tour & Tasting Experience was nothing short of amazing. Our guide was remarkable, and it was fascinating to go behind the scenes and witness the inner workings. The quality of their product speaks for itself, and I'm hopeful for their great success. A must-visit for gin enthusiasts!

Literary tour of Bath
Literary tour of Bath
Bath

The Literary tour of Bath was fantastic, particularly the Jane Austen experience. It was well-written, comprehensive, and beautifully presented. The guides were top-notch, enhancing the entire visit with their depth of knowledge.

Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Our visit to Edinburgh Castle was a bit disappointing as we missed our guided tour slot due to unforeseen circumstances. Although we managed to do the audio tour, it felt like a lost opportunity. The site was extremely busy, probably due to a bank holiday, which added to the regret.

Local specialist: Pauline Mathieu

Awesome trip, well planned and perfectly executed.
United Kingdom | Aug 15 - Aug 24, 2024

S
Suri P.
Atlanta, GA | Reviewed on Sep 02, 2024
Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum,...
Read more

Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum, was memorable. The private Jane Austen tour was fantastic, our guide Kevin was very knowledgeable provided unique insight. Our trip to the stone hedge, Dover castle, Canterbury, Cliffs and Kent was a lot of fun and got to see some of the less tourist traveled locations.

In Edinburgh, the visit to the Castle and watching the Royal Edinburgh Military Tattoo was the a great start on the first day. Planning a trip to Edinburgh again just to watch the Military Tattoo again soon. Our Whiskey tour with Graham (driver / guide) was amazing made the trip informative and very enjoyable. Trip to Lock Lomond and Stirling castle with Pete (driver / guide) was fantastic and got some great family pictures.
Overall, my family and I enjoyed the trip and created awesome family memories. Thank you Jane and Sarah for putting together a great travel itinerary and executing it flawlessly.

Hotel Reviews
Wellington Hotel by Blue Orchid
London

Good breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction and at the same time tucked in a quite neighborhood.
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn
Edinburgh,

Currently some parts of the hotel under construction, but still has a very good stay. Friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction.
Staff
Cleanliness & Comfort
Activity Reviews
London Globe Theatre Tour
London Globe Theatre Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at Harrods
Afternoon Tea at Harrods
London
Quality of Experience
Guides, Drivers and Staff
Transport
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London
Quality of Experience
Guides, Drivers and Staff
Transport
JANE AUSTEN PRIVATE TOUR BY CAR
JANE AUSTEN PRIVATE TOUR BY CAR
London
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Westminster Walk
Best of Royal London - including Tower of London and Westminster Walk
London
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Buckingham Palace
Visit Buckingham Palace
London
Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge half day tour from London
Stonehenge half day tour from London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Whisky Experience tour from Edinburgh
Ultimate Whisky Experience tour from Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Loch Lomond, Kelpies & Stirling Castle Tour
Loch Lomond, Kelpies & Stirling Castle Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 09, 2024

Hi Suri

Just returned from my holiday today to find you took the time to review your holiday and provide some insightful feedback for the lodgings, tours and guides.

Sarah and I are so happy that you and your family had such a wonderful time, and it was a real pleasure to work with you.

We would love to assist you again to plan a return visit to Scotland, UK or Europe, so feel free to reach out.

Thanks again for taking the time to review your trip. It means a lot to myself and the team.

All the best, Jane & Sarah

Perfect Travel Planning
United Kingdom | Jul 17 - Jul 30, 2024

J
jennifer l.
Dallas, TX | Reviewed on Aug 16, 2024
This trip was a dream and planned absolutely perfectly. Aleksandra at KimKim planned the perfect activities for our group and made everything so smooth and easy for us. We literally just had to show up. She took the stress out of traveling. We went to England, Scotland and Ireland and loved it all. Our favorite was Scotland, particularly the Inverness area, and it's due to the best travel guide I've ever experienced -- Sandy. He was so knowledgeable and entertaining, I wish he could have... Read more

This trip was a dream and planned absolutely perfectly. Aleksandra at KimKim planned the perfect activities for our group and made everything so smooth and easy for us. We literally just had to show up. She took the stress out of traveling. We went to England, Scotland and Ireland and loved it all. Our favorite was Scotland, particularly the Inverness area, and it's due to the best travel guide I've ever experienced -- Sandy. He was so knowledgeable and entertaining, I wish he could have stayed on for the whole trip. ha.

I would 100% recommend KimKim, and have already spread the word to anyone who will listen. I'm planning another trip for next year and will absolutely use them again then and in the future.

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Aug 19, 2024
Dear Jennifer, Thank you so much for your fantastic feedback! I’m thrilled to hear that your trip was stress-free and created warm memories for you and your family. I’ll be sure to let Sandy know how much his expertise contributed to making the Inverness area a highlight of your trip. Your recommendation means a lot to us, and we’re excited about the possibility of working with you on your next adventure. We can’t wait to help make it just as amazing. If you have any specific destinations... Read more

Dear Jennifer,

Thank you so much for your fantastic feedback! I’m thrilled to hear that your trip was stress-free and created warm memories for you and your family.

I’ll be sure to let Sandy know how much his expertise contributed to making the Inverness area a highlight of your trip.

Your recommendation means a lot to us, and we’re excited about the possibility of working with you on your next adventure. We can’t wait to help make it just as amazing.

If you have any specific destinations or ideas in mind for next year, please feel free to share them whenever you’re ready.

Sincerely,
Aleksandra

We had an amazing experience thanks to Jane a...
United Kingdom | Jul 8 - Jul 21, 2024

M
Mary J.
Chicago, IL | Reviewed on Jul 25, 2024
We had an amazing experience thanks to Jane and her team! The team introduced us to experiences that we would never have thought of on our own and we will always cherish those memories. Whenever we experienced an issue or a question with our trip plan, we contacted the team and they responded immediately to resolve our issues. This was one of our priorities based on several friends’ experiences with other tour companies. Lessons learned: (1) Make sure that you understand what amenities... Read more

We had an amazing experience thanks to Jane and her team!

The team introduced us to experiences that we would never have thought of on our own and we will always cherish those memories. Whenever we experienced an issue or a question with our trip plan, we contacted the team and they responded immediately to resolve our issues. This was one of our priorities based on several friends’ experiences with other tour companies.

Lessons learned: (1) Make sure that you understand what amenities are offered at hotels. A couple of our accommodations did not provide lifts and it was difficult to get our luggage to and from our rooms. (2) Because the weather was unseasonably warm in London, it would have been nice to be aware whether the hotel had air conditioning.

We would definitely use KimKim again and recommend them to our friends and family.

Hotel Reviews
The Haymarket Hotel
Edinburgh

The room was very disappointing. It didn’t have the charm that I think it was selected to provide. Bed was uncomfortable to the point that it made sleeping difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Head of the River
Oxford, Oxfordshire

We enjoyed the hotel’s character but it may not be for everyone. Location was good and the staff was very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont hotel
St andrews

This was by far our favorite hotel. Breakfast was amazing! We would definitely stay here again!

Authenticity & Character
Location
Although located outside of town, they offered regular shuttle service that was convenient and readily accessible.
Staff
Cleanliness & Comfort
Maldron Hotel Glasgow City
Glasgow

The room was small and did not have adequate space for our luggage and belongings. Compared to the other hotels we stayed in, the breakfast was disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Georgian House Hotel
Pimlico

We should have asked more questions upfront before staying here. There was no air conditioning and no lift. However, the location was within walking of the metro station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grand, York
North Yorkshire

This was definitely one our favorites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York

Our guide was fabulous and since we were the only ones on the tour, she tailored her tour just for us. Definitely would recommend this for anyone visiting York for the first time.

Quality of Experience
Guides, Drivers and Staff
The Scotch Whisky Experience Tour and Tasting
The Scotch Whisky Experience Tour and Tasting
Edinburgh

We felt like this was a tourist trap but we enjoyed anyway.

Quality of Experience
Guides, Drivers and Staff
Bodleian Library Tour
Bodleian Library Tour
Oxford

This is something we never would have considered without the help of Jane and her team. The docent was fabulous and we learned a great deal about Oxford University.

Quality of Experience
Guides, Drivers and Staff
Punting chauffer in Oxford
Punting chauffer in Oxford
Oxford

Again, this is something we never would have done on our own and we’re so glad that we were able to experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Again, we would never have booked this on our own but an experience we will definitely remember.

Quality of Experience
Guides, Drivers and Staff
Edinburgh Food & Drink Tour
Edinburgh Food & Drink Tour
Edinburgh

What a great experience. Our guide was very knowledgeable and we were able to experience restaurants and local cuisines that we would not have done on our own.

Quality of Experience
Guides, Drivers and Staff
St Andrews Walking Tour of the Old Course
St Andrews Walking Tour of the Old Course
Scotland

This was a highlight of our trip that we will always remember.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Scotland

It was great having private transport! It was always on time and the vehicles were spotlessly maintained. In particular, our idrivers in St. Andrews were knowledgeable and enjoyed sharing their home with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Changing of the Guard
Best of Royal London - including Tower of London and Changing of the Guard
London

This was not what we expected but still enjoyable. Feel that there was too much time spent at the Tower of London (90 minutes) and not enough time at other sights on the tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 26, 2024

HI Mary
It has been an absolute pleasure working with you. I thoroughly enjoyed getting to know you and Doug, and exploring some of the wonderful activities and attractions that would create that memorable holiday for you.
The team and I really appreciate the 'traveler perspective' of your accommodation on board. This will be super helpful for the team for future recommendations.
If you are ever looking for future travel then we would be delighted to help.
All the best, Jane and The Team

A Bookend Trip, We started our marriage 60 years ago in London
United Kingdom | Jun 13 - Jun 27, 2024

Paul
Paul G.
Los Angeles, CA | Reviewed on Jun 28, 2024
A Bookend Trip, We started our marriage with a trip that started in London 60years ago.
From the moment we started communicating with Megan we knew we were working with someone who would listen to our desires, wants and needs. She put together an amazing trip for us for our 60th wedding anniversary. We are seasoned travelers and know just how much can go off kilter. For our entire two weeks everything and everyone was on time and more than ready to provide top notch service. The staff at...
Read more

A Bookend Trip, We started our marriage with a trip that started in London 60years ago.
From the moment we started communicating with Megan we knew we were working with someone who would listen to our desires, wants and needs. She put together an amazing trip for us for our 60th wedding anniversary. We are seasoned travelers and know just how much can go off kilter. For our entire two weeks everything and everyone was on time and more than ready to provide top notch service. The staff at all four hotels - Lime Tree; Roseate in Bath; Lygon Arms in Broadway; Gilpin in Windermere; and finally Hotel du Vin in Edinburgh were very quick to recognize us and be very helpful.
Our Driver/Guides, Daniel (Bath walking tour), Alan Foster, Tony Gulliver and Nicky Godfrey-Evans all brought years of experience and knowledge to the task and adjusted quickly and easily to our limitations, my wife's walking ability had declined since we booked the trip. We particularly enjoyed pub lunches along the way at small out of the way pubs. We would happily tour again with any of them.

Hotel Reviews
Lygon Arms
Broadway

The building ranges from ancient to old to I have no idea. We stayed in the merely old - about 200 years old- section so the lack of a lift was to be expected. Our suite was large with plenty of storage. All the other aspects were up to date. Merely find ones way around was fun as we never knew what room we might find ourselves in, there was always staff to direct to where we needed to go. Step out of the front door onto the green with shops, restaurants and activities during the day. Dine in comfort in the main dining room or other spaces and enjoy breakfast in the dining room as well. We first visited 60 years ago and it took us a while to find our way back.

Authenticity & Character
The original structure dates back 600 years and the later addition was 200 years ago. There are sections built in the 1960s
Location
It is right in the middle of Broadway and and Stratford-Upon-Avon is close enough to enjoy dinner and a play
Staff
Always available and Gary seems to be everywhere one turns to carry to guide or just to chat.
Cleanliness & Comfort
The Roseate Villa
Bath

Situated on Henrietta Street not more than 5 minutes walk from the Pultney Bridge most of Bath seem easily reachable on foot from this delightful hotel. There is a fine park just across the street as well. Do be prepared to face hills in this part of England. Our room was spacious and everything worked as expected. We both slept well in the comfortable bed. If I were to return to Bath I would not hesitate to stay here. Do be aware that there are steps and no lift. There was always someone to help us with the luggage.

Authenticity & Character
A small attentive staff made us feel very comfortable and welcome
Location
Staff
Cleanliness & Comfort
The Lime Tree
London

This tiny hotel tucked into a corner is almost invisible from the street. Our room was just past the door from the reception which concerned us at first, but we never heard anything from that area. Everything about the hotel is small and especially the storage in our room was very limited and we travel light. We got to know the staff during our four night stay and they were most helpful with any request we made and often had suggestions before we asked. We had breakfast at the Buttery, which is part of the hotel, but not included in the rate. We slept well and were very comfortable.

Authenticity & Character
Location
If we were better at walking, the location was brilliant the Underground station at Sloan Square was 10 minutes walk and the Victoria Coaching station was around the corner. Even with our walking limitations we were able to wlak to lovely restaurants and to the Victoria Palace for a play.
Staff
Cleanliness & Comfort
Hotel du Vin & Bistro Edinburgh
Edinburgh

This is another "hidden" hotel. The entrance is set back from the street in a courtyard and cars must stop on the street to off load luggage and passengers. The ground floor included reception, an open courtyard, an enclosed lounge and a lovely restaurant. The lift brought us to our room on 3 (one of two rooms on 3) and there was plenty of storage and space. Between the room and the bathroom there was a room that might have been a sitting room but contained a lovely old Claw foot tub. My wife is vertically challenged and was unable to access the tub. I'm not sure I could have myself. The shower was the most spacious shower I can remember. There were plenty of electrical connections including USB to let us charge all our devices - having two hearing aid chargers ups the challenge in finding connections.

Authenticity & Character
The interior was far more modern than than the other hotels we had stayed in this trip. The building itself seems to fit into the neighborhood.
Location
Walking distance to Edinburgh Castle - if we could have managed the steps and many places along the Royal Mile.
Staff
The hotel staff were superb. The restaurant staff a bit less helpful. There was a timing issue that was not properly communicated.Aalthough we were satisfied eventually, they gave us a discount for the trouble- this was unasked by us.
Cleanliness & Comfort
We chose not to have the room made up for our second day since we were leaving the next day. Nonetheless fresh towels were provided.
Activity Reviews
Shard Viewing Platform
Shard Viewing Platform
London

Its a fine overview of London, I would not say it is a must see.

Shakespeare Globe Theatre
Shakespeare Globe Theatre
London

The "tour" is mostly of the front of the house with an excellent presenter giving the History of the original theater and its any successors. We got to see back stage briefly since the house is not accessible and the only way to get to the upper balcony with a wheelchair was to use a property lift backstage.

Quality of Experience
Guides, Drivers and Staff
Our guide was amazing.
Tour of the Royal Opera House
Tour of the Royal Opera House
London

We were taken backstage, literally on the stage behind the performance stage and toured all the means for staging two different shows in a day. We saw props and costumes and wigs shops and so much more. We were taken to a dance studio where the dancers were taking their regular classes as well as warming up for their performances. Then we went out into the house and were able to see the stage and the building from the audience perspective from an upper balcony. This was a very exciting tour for us.

Quality of Experience
Guides, Drivers and Staff
Our guide was very enthusiastic and very knowledgeable
Full Day Driver Guide
England

Murat was our driver with a stop in Stonehenge on the way to Bath. He is not a guide

Transport
Murat provided a comfortable car and was a competent driver
An evening watching a West End Show
An evening watching a West End Show
London

Saw the last performance of Hamilton in the Victoria Palace after a 7 year run. Cannot repeat that!

Bath Private Tour
Bath Private Tour
Bath

Daniel met us at the hotel and provided more driving than walking since he appropriately judged that my wife would not do well with lots of walking on the hills. We learned a lot about Bath and the surrounding area and saw glorious views from highpoints and also got to see many places when we were walking in the town. We also learned of a connection between Bath and our hometown Rochester NY which has an adjacent suburb Henrietta which dates to 1808 and is named for Henrietta Pultney. Daniel noted that connection the moment I said we were from Rochester.

Guides, Drivers and Staff
Daniel was great!
The Roman Baths
The Roman Baths
Bath

The Roman baths are ruins under the Victorian era baths. To us it seemed less exciting than some other aspects of Bath. It was surprising to learn that this is the only hot springs in England.

Quality of Experience
Taxi Transfer: Stratford-upon-Avon (Evening)
England

On time at both ends in comfortable car.

Transport
Farewell to Scotland
Farewell to Scotland
Scotland

Longest darn walk from parking to check in ever. Security was PITA worse than most common.

Quality of Experience
Make it easier to get to the building. Provide instructions about the path through to the gate area
Guides, Drivers and Staff
Our taxi driver, Craig, was a star. He made sure we got as far as getting our luggage checked in and pointed out the route we needed to take.
The Merry Wives of Windsor
England

Wildly funny performance of this Shakespeare comedy. Modern dress did not take anything away from the script.

Hill Top - The Home of Beatrix Potter
England

Beatrix Potter was amazing. Her home is interesting, the gardens are glorious. I was less interested in this visit than in others since it is primarily a tourist sight with a lot of tourists. Others, I am sure, would feel very differently.

Lake Windermere Scenic Cruise
Lake Windermere Scenic Cruise
Lake District National Park

A pretty boat ride on a pretty lake. Great scenery. The narration was fine if difficult to hear.

Hadrian's Wall and the Pennines
Hadrian's Wall and the Pennines
England

Wonderful scenery and the history is very interesting. Nicky, our driver guide, gave us a lot of detail for the construction and the history of the wall. The drive along the wall area was very beautiful and I would recommend anyone to take the time. Nicky found and interesting pub where we had a light pub lunch along the way.

Quality of Experience
Guides, Drivers and Staff
This was our third day with Nicky. She was wonderful and especially attentive to our needs along the way.
Edinburgh Castle Entry
Edinburgh Castle Entry
Edinburgh

Not rated - we overslept and did not even try to get up the hill.

Local specialist: Megan Lloyd

We had a great experience with Aleksandra as ...
United Kingdom | May 21 - May 30, 2024

John
John C.
Sandusky, OH | Reviewed on Jun 01, 2024
We had a great experience with Aleksandra as our travel coordinator and planner. She was very responsive to any requests we had before the trip, and extra helpful during the trip with minor changes we made during.
Her love for travel and the excitement of new experiences is inspiring.
Read more

We had a great experience with Aleksandra as our travel coordinator and planner. She was very responsive to any requests we had before the trip, and extra helpful during the trip with minor changes we made during.
Her love for travel and the excitement of new experiences is inspiring.

Hotel Reviews
Anantara The Marker Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Imperial Hotel
Cork
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn
Edinburgh,
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smell of raw sewage in our room, Heating and Cooling controls did not work well.
Palace Hotel & Spa - Best Western Inverness
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Broadford Hotel
Broadford, Isle of Skye
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cameron House
Alexandria
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mattresses need to get replaced
Activity Reviews
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Connor was an outstanding guide and very passionate about the history of Dublin. He is an excellent teacher, and has a funny and engaging way of relaying information along the tour.

Quality of Experience
Guides, Drivers and Staff
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Kieran is excited and passionate about the history of Edinburgh and it shows in his presentation

Quality of Experience
Guides, Drivers and Staff
The Vaults Tour
The Vaults Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jun 02, 2024

Thank you for your wonderful feedback, John!

I’m so grateful for your kind words and delighted that I could contribute to making your trip memorable. I’m happy to get to know you!

Wishing you plenty of new adventures and amazing discoveries!

Sincerely,
Aleksandra

Our trip was just as we expected - Wonderful!
United Kingdom | Apr 18 - May 2, 2024

Derek
Derek M.
Atlanta, GA | Reviewed on May 09, 2024
Our trip was just as we had been told. All of the big details had been taken care of, and things worked as they should. Every hotel was ready for us when we arrived, even though we arrived early. Each of the small tours which had been booked was ready for us. All details (loc ations, times, etc.) turned out to be on target. We went a couple of places on the recommendation of our kimkim staff, and were very pleased. We experienced a smooth, entertaining, and enjoyable trip, due to the... Read more

Our trip was just as we had been told. All of the big details had been taken care of, and things worked as they should. Every hotel was ready for us when we arrived, even though we arrived early. Each of the small tours which had been booked was ready for us. All details (loc ations, times, etc.) turned out to be on target. We went a couple of places on the recommendation of our kimkim staff, and were very pleased. We experienced a smooth, entertaining, and enjoyable trip, due to the work done by Jane and Cecilia.

We had a small scheduling issue during the planning stage which was resolved to our satisfaction. Once on the trip, things were just as we had been lead to expect.

Hotel Reviews
Hampton by Hilton Bath City
Bath

Pretty standard Hampton Inn hotel. Pleasant staff, details handled properly. Location well suited for wandering about the old city of Bath. Breakfast was the exact same menu every day, which got a bit old (we were there 5 days), but that was the only complaint we had.

Authenticity & Character
New building, no real character to it -- standard Hampton property.
Location
Easy walking around Bath sites
Staff
Cleanliness & Comfort
Malmaison Oxford
Oxford

Neat rooms (in an old prison). Restaurant was quite good. Great breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galtres Lodge Hotel
York

Older hotel, so no lift. Very nice staff, very accomodating. Excellent breakfast. Great location, right in the middle of old city York. Easy walk to Yorkminster, Shambles, city wall, etc. You may have difficulty getting dropped off at hotel -- no cars allowed 10 am - 5:30 pm (city ordinance). You get dropped off and half to walk a few blocks with your suitcases if you arrive during those hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh

HUGE room! Quiet, comfortable hotel. Not really close to old town Edinburgh, but only 5 minutes from the tram stop which takes you right there. Older building, no lift. Manager went out of his way to be accomodating during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Herriot and Yorkshire Dales Day Trip from York
Herriot and Yorkshire Dales Day Trip from York
York

Really enjoyed riding through the Dales. Our guide stopped several times just to let us get out and view the scenery (not just stopping at tourist traps).

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to the Cotswolds from Bath
Day tour to the Cotswolds from Bath
United Kingdom

We had read about the Cotswalds in various books, so it was great to actually get to see them. Very beautiful stonework. Got a real sense of what a small English village can be.

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Cardiff Castle
Tickets to Cardiff Castle
Cardiff

Cardiff Castle is pretty amazing. From old Roman fort to Norman construction to 19th century rebuilding in what they thought was medieval fashion, there was plenty to see. The site is quite large, with plenty to see and enjoy. We did the audio tour only, which was quite interesting.

Quality of Experience
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York

This was a great little walking tour! Our guide was very knowledgeable and quite pleasant. We enjoyed getting to know some of the history of York and its buildings. She also gave us several ideas for where to go over the next days.

Quality of Experience
Guides, Drivers and Staff
Half Day Guided Tour to Glastonbury
Half Day Guided Tour to Glastonbury
Bath

Dan was an excellent guide. he took time to learn what type of things interested us, and then shaped our tour accordingly Glastonbury attracts folk interested in history -- or in New Age spirituallity -- or in architecture -- or in whatever. I appreciated we did nto have to hear all about things which did not interst us, but could focus on what we liked. Climbing the Tor provided amazing views! The Chalice Well Garden was very pretty, and the Glastonbury Abbey ruins were something to see.

Quality of Experience
Guides, Drivers and Staff
Dan was informative and easy to be with.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 13, 2024

Thank you for taking the time to share your wonderful experiences with us. The photos look lovely too.
We are constantly striving to improve our traveler experiences and we value your feedback. It was a pleasure working with you both and we wish you many more happy travels.
All the best from Jane, Celina and The Team

We had a wonderful trip!
United Kingdom | Apr 10 - Apr 17, 2024

Milbert
Milbert P.
Denver, CO | Reviewed on May 06, 2024
Jane and her team planned a wonderful trip to England! We experience the beautiful countryside villages of the Cotswolds and London including the British Museum, Kew Gardens and Windsor Castle. The roadmap gave us personal time to enjoy the British culture and food while allowing us to explore beyond our scheduled activity. Read more

Jane and her team planned a wonderful trip to England! We experience the beautiful countryside villages of the Cotswolds and London including the British Museum, Kew Gardens and Windsor Castle. The roadmap gave us personal time to enjoy the British culture and food while allowing us to explore beyond our scheduled activity.

Hotel Reviews
Henrietta House, a member of Radisson Individuals
Bath

Fun historical site!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Kings Arms
Stow-on-the-world

Very intimate and historical

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noel Arms Hotel
Chipping Campden

A great place to rest and enjoy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tower Hotel
London

Wonderful amenities and service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn London Heathrow Airport
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
England

Cookie was great!! He was very flexible and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Hidcote Gardens  Visit - Arts and Crafts inspired intricately designed spaces
Hidcote Gardens Visit - Arts and Crafts inspired intricately designed spaces
England

Just a beautiful place!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to British Museum
Tickets to British Museum
London

Wow what a historical and important museum! It requires more time than we had planned!

Quality of Experience
Guides, Drivers and Staff
Transport
Simply Windsor Castle - Afternoon Tour with transport
Simply Windsor Castle - Afternoon Tour with transport
London
Quality of Experience
Guides, Drivers and Staff
Transport
Entry tickets to historic Kew Gardens
Entry tickets to historic Kew Gardens
London

A world renowned garden! Unbelieveably beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 06, 2024

Hi Milbert

Thank you for taking the time to review your wonderful trip. We are delighted that you entrusted our team with your delightful trip to the UK.

Your feedback is also extremely helpful to myself and the team to enable us to continue to strive towards ⭐⭐⭐⭐⭐ service.

Hope to see you again in the future.

All the best, Jane & The Team

Justine was great. Entire trip was seamless ...
United Kingdom | Mar 15 - Mar 19, 2024

Todd
Todd S.
Canada | Reviewed on Mar 22, 2024
Justine was great. Entire trip was seamless and exceeded expectations. Hotels were excellent and tours were excellent. The weather allowed us extensive walking in each city. Very happy and would definitely use the Kim Kim team again.
toby
Read more

Justine was great. Entire trip was seamless and exceeded expectations. Hotels were excellent and tours were excellent. The weather allowed us extensive walking in each city. Very happy and would definitely use the Kim Kim team again.
toby

Hotel Reviews
The Yard in Bath
Bath

Great setting with great showers.

Authenticity & Character
cute as
Location
just enough away from the centre to be quiet
Staff
knowledgeable and helpful with directions
Cleanliness & Comfort
great bath towels
The Grand, York
North Yorkshire

Get the breakfast buffet, amazing. Spa was great.

Authenticity & Character
historic and feels like the lux hotel it is
Location
Quiet and close to train station
Staff
proper
Cleanliness & Comfort
robes and slippers
Activity Reviews
 Bath: Guided Ghost Tour
Bath: Guided Ghost Tour
Bath

great guide

Quality of Experience
guide
Guides, Drivers and Staff
animated
Walking Tour of Bath with a Blue Badge Tourist Guide
Walking Tour of Bath with a Blue Badge Tourist Guide
Bath

great guide, funny. Bob

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Mar 27, 2024

Toby!
Thank you so much for your incredible feedback. You gave me quite a bit of free reign to plan a holiday I thought would be great for you all and I'm so thrilled that you all had a wonderful time! It's always great when we share our favourite hotels and guides with people who really appreciate them too...I'm super happy that you loved The Yard in Bath (a personal favourite!) and that your experience with Bob in Bath was a good one!
Thanks so much for all your trust!
Justine & The High Point Holidays Team

Seamless!!
United Kingdom | Mar 15 - Mar 19, 2024

R
Robin T.
Canada | Reviewed on Mar 22, 2024
we had an amazing family trip to the UK and the pre trip experience was great too! the itinerary was excellent with the hotel selections and the guided tours. Read more

we had an amazing family trip to the UK and the pre trip experience was great too! the itinerary was excellent with the hotel selections and the guided tours.

Hotel Reviews
The Grand, York
North Yorkshire

2 minute walk from the train station and a short walk into the center of town so a perfect location for exploring and a beautiful hotel. we arrived at 7:30pm and had a delicious dinner in the restaurant which was so perfect after travelling all afternoon and i highly recommend the breakfast buffet. spa area was fine. our rooms were large, spotless and very comfortable. staff was very friendly and helpful. this might have been my favourite hotel of our week.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yard in Bath
Bath

cute, well appointed, great location, friendly staff. we sat in the lounge after dinner the first night playing games, i also enjoyed sitting in the foyer with all the windows with my tea in the morning and a glass of wine at night.

Authenticity & Character
clean and nice simple design choices. lots of greenery in the foyer made for a beautiful entrance
Location
easy walk to the center of town
Staff
friendly, accommodating
Cleanliness & Comfort
rooms are small but the bathrooms are a good size - we had a huge shower with great water pressure and nice lotions/shampoo etc.
Activity Reviews
The Best of York on Foot
The Best of York on Foot
York

our guide Sarah was amazing. we loved this walking tour. small group size is nice and sarah is so knowledgeable, well travelled and well spoken.

Quality of Experience
great to do on our first day to get our bearings and learn so much history - nice to start at 10:30 as the kids were happy to sleep in!
Guides, Drivers and Staff
sarah was amazing
 Bath: Guided Ghost Tour
Bath: Guided Ghost Tour
Bath

our guide was fun and very knowledgeable. a fun activity to do after dinner.

Quality of Experience
Guides, Drivers and Staff
Visit to York Minster
Visit to York Minster
York

self guided tour. was nice to have tickets pre booked and to get in early before the crowds

Quality of Experience
Chocolate Bar Making at York Cocoa Works
Chocolate Bar Making at York Cocoa Works
York

chocolate bar making was a fun activity and the space was great. We preferred the authentic and smaller feel of the venue we visited. Overall, it was a great activity for the family.

Quality of Experience
Guides, Drivers and Staff
Transport
right in town - walked there
Walking Tour of Bath with a Blue Badge Tourist Guide
Walking Tour of Bath with a Blue Badge Tourist Guide
Bath

The walking tour of Bath with a Blue Badge Tourist Guide was a great way to get to know the city. The guide was informative and entertaining, and we got to see all the major sights. The group tour format allowed us to meet other travelers and share the experience. I would definitely recommend this tour to anyone visiting Bath.

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Mar 27, 2024

Robin!
Thank you so much for you epic words :)
I'm so chuffed you all had such a great time on your mini-English adventure. It's always a real treat when we can help families enjoy their holidays together and I'm glad you loved the guides and hotels too - it's wonderful to know that we have chosen things that the whole family have loved!
Thank you so much for your great feedback and we are always here to help when you are ready to explore the rest of the UK too :)
Justine & The High Point Holidays Team

I recently finished The Trip of A Lifetime!
United Kingdom | Sep 12 - Oct 13, 2023

Wynnie
Wynnie K.
Charlotte, NC | Reviewed on Dec 22, 2023
I recently finished The Trip of A Lifetime. It could not have gone any better!
It began with an Orientation Call from Jonathan . He explained how traveling and planning with KIMKIM works, asked questions regarding things I did and didn’t want to do, other personalization goals and budget.
I soon heard from my personal agent, Jane. We had great text conversations. Jane was patient with my endless questions and concerns; I was traveling alone for the first time, my first time international,...
Read more

I recently finished The Trip of A Lifetime. It could not have gone any better!
It began with an Orientation Call from Jonathan . He explained how traveling and planning with KIMKIM works, asked questions regarding things I did and didn’t want to do, other personalization goals and budget.
I soon heard from my personal agent, Jane. We had great text conversations. Jane was patient with my endless questions and concerns; I was traveling alone for the first time, my first time international, and my first plane ride in nearly 20 years.
I proudly labeled myself as the anti-tourist, lol. I didn’t want to go near any trite locations that many tourists flock to just because everyone else does.
I wanted Ancient History, I wanted Ancient Religions, I wanted Archeology. Don’t send me to churches, don’t send me to rote performances. I wanted my own desires, not be a stereotype American Tourist.

Jane went to work straight away.

I had one location and specific dates that were mandatory: The British National Dressage Championship, September 14-17. I didn’t care when I went to nor left the UK. Everything built around that event.

Jane would send me ideas, questions, clarifications and I would send her ideas, questions, locations that looked to hold/meet my desires.
Jane was quick to learn me and my tastes, I’m an “odd bird”, lol, and very much an anti-tourist with different goals and expectations.
We clicked very well and spent six months planning my trip.

This was a TRUE bucket list trip.
I have an incurable blood cancer. It is dormant, yet it can become active at any time. This was my one and only time to physically navigate such a trip. I had been tested and scanned and was given the ok by my doctor to make this trip.

I had given Jane a rundown of my medical conditions and the limitations they impose on my strength, stamina, functions, etc..
She seamlessly worked assistance and help into every movement, hotel, travel and train.

The end result was a magnificent trip! Eleven cities in 30 days. Plus two days, one each way, of long distance travel.
I was supported, pampered and celebrated everywhere I went.
Jane, and her co-worker Flore were with me daily while I was actively traveling. We texted at least twice a day and I reported in daily to keep Jane and Flore apprised of my health(cancer).
They were on top of everything behind the scenes as well - there was a particular chain of hotels that my body found uncomfortable. Jane found an alternative option and we made the change. Flore discovered there was going to be a Train Strike that was going to impact my plans, so they found out more, made plan changes, asked me if I wanted to go with the pivot and we pivoted. Seamlessly. The whole trip was that simple; they handled every little detail and it put NO stress on me.
Jane, and Flore, also went above and beyond!
In one city I got digestively sick. I let Jane know I was cancelling an outing bc I was just too sick to leave the hotel. She checked in with me a number of times. There was once when I didn’t reply back in my normally swift manner, so Jane called the Reception/front desk and ask them to come to my room and check on me. Awww.
I wanted Ancient History - I got Roman, Celt, Pict, and more. I wanted Ancient Religion - Jane found a very Ancient Druid Worship site that dated back to 4,000 bc.
Yes. You read that correctly. That site was approximately 6,023 years only when I experienced it. It doesn’t get much older than that!
More Ancient History: I got to spend one night in a Castle, turned boutique hotel, built in 1380 ad.
Ancient archeology - one location had an active archeological dig site going on!
I even got to experience an archeological find I had seen discovered on The tv show called Time Team. All I knew of the day was I would be having a Private Guided Tour of an Ancient Roman city.
It was in the car ride over that the guides and I realized the destination was That One. I was fan-girling the entire drive over and the hours we were there. Other than a group of school children, I had the whole location to myself. BLISS. One of the guides even carried my phone and took candids as I walked along with the other guide. It turned out, as we said our goodbyes at my hotel, that they really enjoyed the day as well. They loved that I was so engaged, knew so many (few, really ) things, and wanted to learn so very much more.
And just how did it come about that I had such a glorious day? Jane. Jane found it - based on her knowledge of the UK and her knowledge about me.
I saw so many exciting things and places in 30 days, this day still shines brighter than the rest.
So
If you are of a mind to travel, KIMKIM is the only way to go.
Jane, and Flore, took my ideas and wants and needs, plugged in my sizable budget (see True Bucket List) and aligned them together for a breathtakingly beautiful and fantasmagorical experience.
I’d share more pictures here, yet I’ve 2,000 photos to search through - each a memory to delight in over and over.
Point being - I was listened to and made plans with a True Professional Travel Planner.
If I get to travel again, no matter the destination, I will always and only plan via KIMKIM.

Activity Reviews
London Globe Theatre Tour
London Globe Theatre Tour
London

To be in a small group of 8 gave lots of time to really hear and understand, ask questions and still absorb the ambiance.

Quality of Experience
Guides, Drivers and Staff
Transport
London Globe Theatre Performance
London Globe Theatre Performance
London

It was so fun! The play, by William Shakespeare , is titled “As You Like It”. Upon knowing this I researched it and watched a few different movie versions. This allowed me to enjoy what was happening without wondering what the plot was; this turned out to be ideal.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
Stoke on trent

My Travel Planner, Jane, made plans for this amenity at every location and stop for all 30 days of my trip. I have a medical need that this planning assisted.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
United Kingdom

Well, when this close to Loch Ness, you really must go for your trip to be complete, eh? It was a nice, though cold, ride over calm waters and properly narrated by the Captain. Once there, the Castle Ruin is lackluster. Though fully paved, the walkway is nothing BUT steep. I skipped walking the (very small) ruin and instead began the LONG STEEP walkway to the face/shop. I enjoyed the variety and bought some very functional cashmere socks and a very warm hat, both served me well during the remaining weeks of my trip. HOWEVER There is an EVEN STEEPER AND LONGER ascent to climb up to the parking lot and our tour bus. It was beyond exhausting, even for the Healthy people in our group. Yet, I’d have regretted not going - you only get one chance to be there.

Quality of Experience
Better walking path - handrails. Warning the it’s not so much a Castle Ruin as it is a glob of stones.
Guides, Drivers and Staff
Transport
Private transfer in town
Private transfer in town
United Kingdom

It’s always nice to have transport that has had their assignment given in advance.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Hexham

I enjoyed both the luxury of being cared for as well as the personal interaction with a local person.

Quality of Experience
Guides, Drivers and Staff
Transport
Vindolanda
Vindolanda
Hexham

My childlike wonder was alight. Seeing the last day of the active archeological site for the season was so cool. My geek flag flew high!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your destination
Private transfer to your destination
United Kingdom

It is so nice to relax and enjoy the ride and the conversation with your knowledgable and professional driver!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Cardiff

I can’t say enough about having a caring and professional driver!

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Cardiff Castle
Tickets to Cardiff Castle
Cardiff

My only regret was my inability to climb 170 steps (each way up to and down from) to actually get to the ancient Keep. There is no alternative to the stairs.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from {{start_location}}{{end_location}}
Private transfer from {{start_location}}{{end_location}}
Shrewsbury

I like the pampered feel of someone else getting me to my destination - no stress and the driver is always personable.

Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge, Avebury and Cotswolds Villages Small Group Tour
Stonehenge, Avebury and Cotswolds Villages Small Group Tour
Bath

This was a small group tour (maybe a dozen people) The driver was fantastic, personable, knowledgable and fun.

Quality of Experience
The Avery stone circle.
Guides, Drivers and Staff
He was kind to me - I am extra slow due to a bad knee. His narration was fun and geared well to his audience.
Transport
Smooth driving. Clean bus. Well appointed seating.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Dec 22, 2023

Thank you Winnie for taking the time to review your awesome trip to the UK. We had so much fun planning, researching and executing this trip of a lifetime for you.
It was great fun getting to know you and take this journey with you.
All the best for the festive season and the new year.
We hope to see you again.
All the best…Jane, Flore & The Team

Thank you Jane for an amazing trip to Scotlan...
United Kingdom | Sep 18 - Sep 23, 2023

Ann
Ann A.
Layton, UT | Reviewed on Oct 03, 2023

Thank you Jane for an amazing trip to Scotland. We had a few days and Jane made every one of them special. Her detailed planning and communication was perfect. We felt that "Jane knew us like a friend" as she picked the perfect hotels, activities and food recommendations. We would definitely recommend KimKim for people who are ok executing their own plans with the help of a great planner like Jane.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 03, 2023

Thank you for your feedback and for letting myself and the team work with you all. We loved your adventures and look forward to seeing you again in the future. All the best from 'The Team'.

Listen
United Kingdom | Aug 9 - Aug 19, 2023

Gary
Gary M.
Gilbert, AZ | Reviewed on Aug 21, 2023
Due to our local specialists' screw up, the initial hotel planned on for Edinburgh (close in and walk-able to most everything) was replaced by a country club far from the city center. As a result, we ended up spending time and money on taxis. Edinburgh Castle was interesting and the Afternoon Tea was an amazing experience. The Highlands bus tour was long. There were mechanical difficulties on the bus so we got canned dialog - we missed out on information/explanation the driver could have... Read more

Due to our local specialists' screw up, the initial hotel planned on for Edinburgh (close in and walk-able to most everything) was replaced by a country club far from the city center. As a result, we ended up spending time and money on taxis.

Edinburgh Castle was interesting and the Afternoon Tea was an amazing experience.

The Highlands bus tour was long. There were mechanical difficulties on the bus so we got canned dialog - we missed out on information/explanation the driver could have given us. The short Loch Ness cruise was informative and fun.

We specifically asked not to include walking tours due to my wife's inability to walk long distances. The only event booked in Glasgow - a walking tour.

We feel like consideration was not given to drive times. We had no time to explore Ambleside or Morton-in-Marsh. We spent the days driving and arrived in Ambleside and Morton-in-Marsh after everything closed, and had to take off early in the morning without seeing anything. Both hotels were lovely.

The London hotel was pretty far away from anything. We did not like this hotel but it served its purpose. Again, the changing of the guard was a 2 hour walking tour - we ended up bowing out of that event.

tl;dr It took 5 iterations to put together our itinerary and still we were not listened to. Would we use kimkim again? Probably not but we did appreciate the overall structure of the planning process.

It would have been nice to have received a text from kimkim during the trip asking how we were doing.

Hotel Review
The White Hart Royal Hotel, Moreton-in-Marsh, Gloucestershire
Gloucestershire

Amazing ambiance and character. Great service and food. Their mattress left a little to be desired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Day trip from Edinburgh to Loch Ness & A Taste of the Highlands
Day trip from Edinburgh to Loch Ness & A Taste of the Highlands
Edinburgh

Driver had no mic to communicate.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Dear Gary and Maria Thank you for the detailed review from your summer vacation road trip in Scotland & England. We are really happy to receive comments of all sorts, as they help us improve. We are aware that you traveled during the Edinburgh festival and the initial guesthouse that was quoted the Mackenzie Guesthouse https://www.mackenzieguesthouse.co.uk/ was indeed SOLD OUT just after you confirmed with us. It was indeed an error on our side for not purchasing this hotel immediately... Read more

Dear Gary and Maria

Thank you for the detailed review from your summer vacation road trip in Scotland & England. We are really happy to receive comments of all sorts, as they help us improve.

We are aware that you traveled during the Edinburgh festival and the initial guesthouse that was quoted the Mackenzie Guesthouse https://www.mackenzieguesthouse.co.uk/ was indeed SOLD OUT just after you confirmed with us. It was indeed an error on our side for not purchasing this hotel immediately after your confirmation. We do know that the high season in Scotland means hotels are tough to secure, and in this instance it became unavailable just afterwards. We replaced for no extra charge with a 4-star luxury hotel https://www.dalmahoyhotelandcountryclub.co.uk/ but we do know that the constraint is the distance from Edinburgh. We are sorry that that memory of the first location quack caused disappointment.

When it comes to the driving times, I am sorry if we were not clear with the distances, and I will check back to see how we can improve. I am happy you loved the hotels as havens in those two rural locations.

We are sorry that the small group tour in Glasgow was not adapted to you and have just gone and refunded you. Small groups are a little difficult to tailor to all levels.

Thank you again for choosing us, and for this 4-star review.

regards
Stephen

This is great way to travel in an unfamiliar ...
United Kingdom | Jul 1 - Jul 12, 2023

L
Larry B.
San Luis Obispo, CA | Reviewed on Jul 19, 2023

This is great way to travel in an unfamiliar location, streamlining travel and transfers and using local agents to select lodging and activities

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 20, 2023

Hi Larry

Thank you for taking the time to review your trip.

I love your photos and is so wonderful to see the places that you have visited.

It was our pleasure to work with you and your family and we hope to see you again soon.

All the best..Jane, Flore and kimkim team

Mark on Loch Ness tour
United Kingdom | Jul 1 - Jul 12, 2023

L
[email protected] B.
San Luis Obispo, CA | Reviewed on Jul 13, 2023
Really thought Mark originally from Australia on the Loch Ness tour was stupendous. Best tour guide ever. Never a dull moment. He was very well informed and kept the long trip exciting. Read more

Really thought Mark originally from Australia on the Loch Ness tour was stupendous. Best tour guide ever. Never a dull moment. He was very well informed and kept the long trip exciting.

Hotel Reviews
The Grand, York
North Yorkshire

Excellent staff and excellent restaurant.

Authenticity & Character
Perfect mix of old decor and new modern rooms
Location
Near bus station so we walked
Staff
Friendly and helpful
Cleanliness & Comfort
We stayed in the new building, and it literally was brand new feeling
The Roseate
Edinburgh

Great service and the restaurant food was top-notch. My only complaint was our room was on the fourth floor with no lift. The staff was very helpful to carry up our bags. I would not suggest this for people who do not do stairs They did have a few rooms on the first floor, but still steps to the entrance.

Authenticity & Character
An old mansion. All decor and furniture were authentic from the period.
Location
Great location for quiet from the main city. Small walk to a few restaurants and amenities.
Staff
They gave immediate attention and went above and beyond.
Cleanliness & Comfort
Everything was cleaned daily
Activity Reviews
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your destination
Private transfer to your destination
United Kingdom

Mark was great! Lots of knowledge and great to chat with.

Afternoon Tea at the Savoy Hotel
Afternoon Tea at the Savoy Hotel
London

Elegant and delicious

Quality of Experience
Guides, Drivers and Staff
Everyone was willing to help. Drivers were prompt and knowledgeable
Transport
Knowledge and willingness to chat about places to see
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 17, 2023

Thank you for taking the time to write your review and offer feedback. We are sorry to hear about your experience at the Roseate, although we are pleased to hear the staff helped you with your bags, as requested by our team.
Thank you for booking with kimkim and it was a pleasure working with you.
All the best for the future.

Thank you, Jane, Flora, et al.
United Kingdom | Jun 2 - Jun 16, 2023

Ken
Ken F.
Garland, TX | Reviewed on Jul 01, 2023
Jane, Flora and a few others on this team listened well to our requests, were solution-minded when last minute group tour changes outside of their control were required and patiently answered our questions mid-trip. They made the overall tour planning a very positive experience. Read more

Jane, Flora and a few others on this team listened well to our requests, were solution-minded when last minute group tour changes outside of their control were required and patiently answered our questions mid-trip. They made the overall tour planning a very positive experience.

Hotel Reviews
Wheatlands Lodge Guesthouse (Adults Only)
Windermere,

This Lodge has a beautiful yard and garden, open for the guests to enjoy. It was in walking distance to restaurants and activities in the town of Windermere. Mike and Lynne were gracious hosts and served wonderful breakfasts. We had a very comfortable room with a panoramic view of the backyard and gardens.

Authenticity & Character
Clean and welcoming. Lovely older house but well maintained and up-to-date inside.
Location
In town and off of the main street so it was very quiet.
Staff
Personal interaction with the guests. Lynne and Mike remembered our preferences.
Cleanliness & Comfort
The Resident Victoria
London

This hotel was really close to Buckingham Palace which made it easy to visit many different places. The staff was super friendly and helpful. Jason and Bianca were especially personable and helpful and had a wonderful attitude every time we saw them. It is an intimate and very quiet hotel off the beaten path. It made for a great home-base for several nights while we explored London.

Authenticity & Character
It is an intimate and very quiet hotel off the beaten path.
Location
Close to many activities and sites. Easy to catch buses and cabs as needed.
Staff
Jason and Bianca were especially personable and helpful and had a wonderful attitude every time we saw them.
Cleanliness & Comfort
The Grand, York
North Yorkshire

Truly a grand place to stay. The staff were very professional and welcoming. They made it very easy to check in .

Authenticity & Character
It was really a pleasant building and a very clean and spacious room. The bed was very comfortable.
Location
Two blocks from the train station and easy walking distance to the walled city.
Staff
Warmly greeted us and very helpful in getting us settled in. They went out of their way to help celebrate a 70th birthday with a wonderful tray of chocolates.
Cleanliness & Comfort
Angel's Share Hotel
New Town, Edinburgh

West facing windows and no air flow or air conditioning during a particularly hot spell. A few issues with the plumbing that did not get fully addressed. Street noise and uncomfortable bed were a point of concern.

Location
Close walking distance to castle, museums and even food choices.
Staff
Staff were really friendly and helpful.
Cleanliness & Comfort
Activity Reviews
SCENERY AND SPIRES IN ONE DAY From London
SCENERY AND SPIRES IN ONE DAY From London
London

Too much bus travel and too little time at the sights. Disclaimer: we had to drive from London to get to these locations, when originally, we were supposed to be located in Oxford itself. The locations themselves were interesting and well worth seeing..

Quality of Experience
Guides, Drivers and Staff
Driver was skilled and the guide was knowledgeable,
Transport
Too cramped and the bus was completely full.
England in One Day - Stonehenge, Bath, Stratford & The Cotswolds
England in One Day - Stonehenge, Bath, Stratford & The Cotswolds
London

Too much bus time, too little destination time. There was definitely too little time in Bath, although the tour guide made a point of walking with just the two of us up to the Circus and the Crescent, with little time to spare! The tour guide was very well-informed. We only had time to go to Shakespeare's school at Stratford upon Avon and didn't get to spend any time seeing the sights of the town itself.

Quality of Experience
Guides, Drivers and Staff
Driver was very competent. Guide was very informed and we appreciated the effort he made to walk us up to the Circus and the Royal Crescent.
Transport
Just too much driving time in a cramped bus.
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

A really great way to rest after walking up to the castle on a hot day. Presentation of the tea was so lovely as well as everything tasted great.

Quality of Experience
No waiting line. That day, at least for us, there was flexibility in the time (we arrived a little early).
Guides, Drivers and Staff
History Lovers Old Town Walking Tour
History Lovers Old Town Walking Tour
Edinburgh

Covered so much ground with a very funny and knowledgeable guide. Saw things we wouldn't have known to look for by going on this tour. We would highly recommend this tour as a great groundwork for seeing Edinburgh.

Quality of Experience
Guides, Drivers and Staff
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York

Lovely tour of York. Shared history in an interesting way. Loved the background info about all the different conquerors and influences on York.

Quality of Experience
Guides, Drivers and Staff
Holy Island, Alnwick Castle & Northumbria
Holy Island, Alnwick Castle & Northumbria
Edinburgh

Great tour guide! Paul from Scotland via Spain had a wealth of knowledge and he was not afraid to share it. Small bus instead of a full-size bus and a nice group of tourists. Alnwick Castle woodwork was breathtaking as well as the gardens. Holy Island was fascinating but we just didn't have enough time there. There definitely wasn't enough time to walk to the castle itself.

Quality of Experience
Guides, Drivers and Staff
The morning of the trip we were notified by KimKim that the Holy Island part was cancelled (maybe because of the tide) but our guide adjusted the trip so we were able to make it to both castles.
Transport
It was unseasonably warm and there was no air conditioning or even a fan. Guide/driver tried to adjust but equipment wasn't working.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 03, 2023

Thank you for taking the time to review your recent trip with us. The feedback is extremely important to us to enable us to strive to provide the ultimate service. It has been an absolute pleasure working with you both. All the best from the team.

Adventures in London and Paris
United Kingdom | Oct 27 - Nov 10, 2022

Joan
Joan D.
Chicago, IL | Reviewed on Nov 11, 2022
I chose to work with KimKim travel based on a recommendation from my sister-in-law. Rachel and her team have been wonderful to work with, and helped me to plan a fantastic holiday for my son and mom, who was celebrating her 80th birthday. We loved the choices and locations of our accommodations - it was so easy to get around and explore the various areas in each city we visited. The attention to detail and quick response to our questions and last minute change of plans were handled so... Read more

I chose to work with KimKim travel based on a recommendation from my sister-in-law. Rachel and her team have been wonderful to work with, and helped me to plan a fantastic holiday for my son and mom, who was celebrating her 80th birthday. We loved the choices and locations of our accommodations - it was so easy to get around and explore the various areas in each city we visited. The attention to detail and quick response to our questions and last minute change of plans were handled so smoothly! Thank you, Rachel, for making our first trip to London and Paris unforgettable! We will definitely use KimKim again!

Local specialist: Rachel Long