We had the most wonderful experiences in Spain...
Spain | Jun 22 - Jul 5, 2024

Jen
Jen M.
Ashburn, VA | Reviewed on Jul 10, 2024

We had the most wonderful experiences in Spain and credit Marina with making it flawless and easy. This was our first European vacation ever for our family (2 children ages 16 and 13, me and my husband). Our 16-year-old loves art and architecture while our 13-year-old couldn't care less about those things. We wanted to add culture and fun plus a little adventure.

At first, I was apprehensive about using a travel agency thinking I could book activities myself for less money plus there are just so many unknowns with scams it's hard to trust an online agency. After going through many different iterations while planning the trip and pricing out the activities ourselves we finally decided that we wanted to have the best, seamless family vacation possible and we trusted Marina to help us make that happen after many emails, trip iterations and numerous phone calls. She was so patient and professional which also helped us to feel comfortable. We saved for years for this vacation so we needed to have faith that Kimkim and Marina are real and would take care of us.

I am so thankful that we finally stopped doubting the process and moved forward with Marina. We shared what activities were important to us then Marina drafted an itinerary. We discussed and modified it several times then once confirmed and paid, Marina was able to get to work booking venues, drivers, trains etc. They use an app that shows each days activities including the description, tickets, guide name and contact, if any. There is also a chat function so we knew we could ask questions or get suggestions during business hours and there was a phone number that we could call with any emergency. There were no emergencies but it was awesome to know there was someone local that would have our back it we needed them. I did use the chat quite often and responses were always quick and often well after business hours. Every activity we booked was flawless and the guides were all local to each area. Nearly all of the guides reached out directly 24-48 hours before our meeting using the WhatsApp. This additional level of communication was great. I would rate every single activity that Marina booked a 5 out of 5 or 10 out of 10. We booked our own airline tickets and airbnbs. We needed the local expertise on the activities.

We landed in and left from Madrid as that was much cheaper than other airports or leaving from a different location. Marina arranged for a car to pick us up - it was a large Mercedes luxury van. The driver was waiting for us inside the airport with a sign with our name plus he had messaged me thru WhatsApp in advance. He already had our accommodation address thanks to Marina. He was kind and helpful and was a wonderful first impression after the long flight. That first night we did a Tapas Tour with a small group. The guide, restaurants, food & drink plus the people in the group were all so amazing. This was one of my favorite activities. Worth every penny - wish we could have done this in every city! We also had a private walking tour of Madrid the morning of our second day. We saw and learned so many interesting facts and helped us to navigate the city much faster than trying to explore on our own. Marina also booked our tickets for a self-guided tour of the Royal palace as well as a private 2 hour tour at the Prado. Every guide lived in Madrid and had in-depth knowledge that they shared openly. We did a day trip to Toledo taking the train so it was only 30 minutes. Marina booked the train plus our private guide of the city. It was seamless and so beautiful. The only crazy thin that happened- this has nothing to do with Marina - is after the tour we went shopping for a knife that our son wanted. Toledo is known for their swords and blades so not better place to get one. Wish we had gone back to the store our guide took us to but instead my son walked into a random shop and purchased the knife. It was wrapped in tissue
paper and put in a bag. When we got back to the train stain to return to Madrid, they didn't want to let us on with the knife. It's supposed to be in a box and wrapped twice in addition to having the receipt. Thankfully they took mercy and allowed us on board with the knife then we hit El Cortes Ingles for tape, gift wrap and a box. -- One of the last scheduled activities in Madrid was a Flamenco dance. The venue was small, and it was a powerful, engaging show. The best Flamenco show we'd seen and different in that they were improvision. We didn't know this until after the show and they share that they don't rehearse before the show or even know exactly who will perform until that evening. Every show is different and can't be replicated. It was extremely enjoyable.

The next morning, we took the bullet train to Valencia which is about 2.5 hours. Marina booked the tickets for us which included a traditional Spanish meal. We didn't expect it and boy were we grateful for it. The train was comfortable, and the scenery was amazing. We did a bike tour in Valencia which was awesome. Really the only city I would have wanted to do it. There was so green space, parks, and biking around the City of Arts & Sciences was really stunning. Biking on roadways was very limited and I felt comfortable. We saw so much of the city, stopped and discussed, left the bikes at many locations to check things out. Again, I just can't say enough about our guide. Then we took a Paella cooking class which was so much fun! Sangria was waiting for us. We also made Tortilla de Patata which is a Spanish staple and now one of my favorite dishes. When the class ended, we received diplomas and recipes. It was really a fun experience.

Marina arranged for us to rent a car - this was what my husband worried about the most. Thinking it may be difficult to communicate with the car rental company if there was a problem. Marina handled every little detail so everything was paid for in advance, no outstanding questions or issues at all. We did obtain our International Driver's Licenses thru AAA before leaving. We never needed them but would have if there was an accident. We traveled to Benicarlo and Penicola for 2 days. These coast towns were amazing. Wish we could have added a few more days to our trip to stay here longer! We swam in the Mediteranean Sea, walked on the rocky beaches, explored the 12th century Castle, fell into a Paella Day at Castellona. It was an amazing unscripted time which was an awesome break. We drove to Barcelona, turned the car in to begin the final leg of our trip. I should mention that Marina still provided loads of restaurant recommendations and tickets to Papa Luna Castle.

In Barcelona we did an awesome walking/driving tour, so we were able to cover a lot of ground, learn much, and this tour included tickets plus an hour inside La Sagrada de Familia. Loved the tour! We took another day trip to Costa Brava for hiking and kayaking. This was another small group tour that was life altering. Seriously. Stefan was our guide. There were 8 total in our group. We had a comfortable drive about 90 minutes outside Barcelona. We met at 8:30am so we arrived around 10am. We hiked along cliff trails with some of the most picturesque coastline. It was gorgeous with many steep steps up and down the cliffs giving amazing views. We made our way to the beach where we left our stuff at Stefan's shop along with our phones for safe keeping. We paddled for 2.5 hours in total with a break in the mid-point for swimming in the lagoon and cliff jumping for anyone who was up for it. I've kayaked on lakes and rivers, but the Mediterranean Sea was altogether different. It was exhilarating, exhausting, and an experience that we'll never forget. The final tour that Marina booked for us was the Chocolate Experience. This was another small group tour lead by Carla, a local pastry chef. She was funny, informative, and passionate about chocolate. We visited 9 different shops. Seriously, 9 shops!!! Each place had a different specialty. Most have been owned by the same family for hundreds of years. We even walked by bar that is one of the oldest in Barcelona that both Gaudi & Picasso frequented. Unfortunately, they weren't open :( Marina booked our final bullet train from Barcelona back to Madrid.

It was an amazing, vacation with wonderful experiences that our entire family enjoyed together and bonded over. I wouldn't change a thing (unless time & money weren't limiting factors then I'd want to stay for another 2- 4 weeks). I really cannot recommend Marina and team enough. She made our trip so easy and worry free, exactly what vacation should be.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2024
Hi Jen, Wow.. what a trip review, I enjoyed every moment of reading it! Thank you so, so much for your kind words, definitely the best reward is to know that you had a great time along with your family!🤩 I am happy to hear you could finally bring the sword back to Madrid and I hope you try making the Paella recipe you learned 😊I'm sure you already shared your impressions with your drivers and guides, but I will make sure they receive it too. You made the process so, so easy from the... Read more

Hi Jen, Wow.. what a trip review, I enjoyed every moment of reading it! Thank you so, so much for your kind words, definitely the best reward is to know that you had a great time along with your family!🤩 I am happy to hear you could finally bring the sword back to Madrid and I hope you try making the Paella recipe you learned 😊I'm sure you already shared your impressions with your drivers and guides, but I will make sure they receive it too. You made the process so, so easy from the beginning and it was truly a pleasure to be a small part of this family trip! Thank you so much again, Jen!!! Best regards, Marina from Espiritu Travel team