Thank you for outstanding job...
Japan
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Nov 6 - Nov 22, 2024
We were very impressed with the professionalism and enthusiasm displayed by all members of the KimKim team. The trip was truly an amazing experience from our first contact with Kate through Mr. Jeon’s drop off at the Seoul airport. I will not hesitate to recommend KimKim, and we will not hesitate to use your services in the future ( no need to send weekly emails). Sorry to be a broad brush stroke but everybody was good, proactive, attentive, polite, and would be rated highly. The hotels were all above average - the Mercure in Takayama was our favorite - the Excel in Shibuya probably our least favorite but still very acceptable. The itineraries which Kate developed were wonderfully executed by the team members. I have one suggestion - we had a driver in Takayama - probably not necessary / we took buses in Kyoto, which was interesting , but very time consuming. A driver in Kyoto may have been a better use of resources. Thanks for asking for my feedback. Keep up the good work!!!!!! Best regards, Adrian
Hotel Reviews
Loved in in house private Owen!
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with the KimKim team. Your kind words about the professionalism, enthusiasm, and attentiveness displayed by our team members mean a lot to us. We are delighted that you found the trip to be truly amazing from start to finish, beginning with your interactions with kate and ending with Mr. Jeon's drop off at the Seoul airport. Knowing that you were... Read more