Kimkim Trip Reviews for Japan
KimKim is fantastic for family travel!
Japan
|
Dec 30 - Jan 10, 2025
Dear Anne,
Hope you are doing great.Thank you so much for your kind words. We're thrilled to hear that you and your family had such an incredible time in Japan. It sounds like the trip was full of amazing memories, especially with the food tour in Osaka being a big hit with your kids. We're so glad to hear that the itinerary, activities, and our team’s support helped make everything go smoothly. We look forward to helping you plan your next adventure whenever you're ready.
Thanks again for choosing KimKim.
Best regards from Asia,
Sandy
10 out of 10
Japan
|
Jan 2 - Jan 11, 2025
I thought the trip was fantastic! We covered so many interesting places and activities and each location was special. I learned so much about Japanese culture. The hotels were beautiful and the food was awesome. And William and Allan were so informative and helpful. Allan treated my elderly mother like a queen! It was a once in a lifetime experience.
Hi Leanne,
Thank you for your review and all the understanding and cooperation during the trip.
All the best wishes to you and your family. Hope see your next trip.
Best wihses
Shona
Our first trip to Japan was amazing!
Japan
|
Jan 2 - Jan 11, 2025
Japan trip- memories to last a lifetime
Japan
|
Dec 27 - Jan 11, 2025
Great trip but service concerns
Japan
|
Dec 26 - Jan 5, 2025
Thank you so much for eliciting our feedback of our trip to Japan.
There were many amazing parts of the trip that will make it memorable for a lifetime, including the hustle and bustle of Tokyo, the history of Kyoto and visiting the Snow Monkeys in Nagano. Despite this, there were several significant areas of concern.
- All reservation information was delivered late. This resulted in our family needing to review travel plans shortly before to ensure that we would be able to arrive... Read more
Hi Joanna,
Thank you for your review,We will work on improving the areas you mentioned to enhance our service quality. We truly appreciate your trust and support for KK.
Best wishes
Shona
Sandy and Japan Were Terrific. KimKim Converts.
Japan
|
Dec 25 - Jan 7, 2025
The tour guides and drivers were fantastic. L...
Japan
|
Dec 30 - Jan 6, 2025
Hi Ramy,
Thank you sincerely for choosing KK to plan this trip and for your support and trust in our work throughout your journey. We look forward to assisting you again on your next trip!
Tokyo, Hakuba and Kyoto Family trip review.
Japan
|
Dec 27 - Jan 6, 2025
Adeline was the absolute best. She really lis...
Japan
|
Dec 19 - Dec 28, 2024
Adeline was the absolute best. She really listened and found the best excursions and activities to accommodate our multi-generation trip. My kids had a blast with their grandparents. From the beautiful bike ride in Kyoto to the capybara cafe to amazing restaurant recommendations, we were so lucky to have her in our corner. She even proactively helped us with a couple of last minute changes once we were on the ground in Japan (while she was on her own vacation!)
Amazing trip to Japan thanks to Angel
Japan
|
Jan 14 - Jan 21, 2024
Thanks to Angel, my family had the most wonderful trip to Japan. It was a 10 day whirlwind tour from the US to Tokyo to Okinawa to Osaka to Kyoto to Hiroshima and back to Tokyo and a final return to the US. Angel arranged every step (hotels, tours, trains & drivers), listening to my concerns and fixing every detail. She offered tours for our consideration. When we were on the trip, she was very responsive & helpful which we truly appreciated as we had not been to Japan before. I highly recommend her for your travel plans!
Dear SARA,
Hope you have a great day and thank you so much for your kind words. I'm thrilled to hear that you and your family had such an amazing trip to Japan. It was a pleasure to help plan your whirlwind adventure and ensure every detail was taken care of. I'm glad I could be there for you during your travels, and I appreciate your recommendation. If you ever need assistance with future trips, please don't hesitate to reach out.
Yours sincere,
Angel
The overall trip was great. We really enjoye...
Japan
|
Dec 14 - Dec 28, 2024
Our guide slash in kyoto and osaka was very helpful with coordinating our trip and helping us get around and making dinner reservations for us.
Alisa did fine. It would have helped if she had put the correct people together in hotel rooms to save us about an hour on the first check-in when they had completely random rooms... Read more
Memorable family trip to Tokyo, Kyoto, and Nara
Japan
|
Dec 28 - Jan 3, 2025
Hi Macy,
Thank you so much for your wonderful feedback! I’m so happy to hear that your family had a memorable trip to Tokyo, Kyoto, and Nara. It was a pleasure curating the perfect itinerary for you, and I’m glad the guides, accommodations, and experiences met your expectations. It’s always a joy to help create special memories for families.
I look forward to helping you plan your next Japan trip in the future :)
Best regards,
Leny
Terrible experience Kim Kim Japan
Japan
|
Dec 21 - Jan 1, 2025
First Time to Japan!
Japan
|
Dec 17 - Dec 26, 2024
The pre-planning of the trip and the tours th...
Japan
|
Dec 14 - Dec 28, 2024
The pre-planning of the trip and the tours that were set up were all excellent. Our guide in Tokyo and to Mt. Fuji - Allen - was wonderful. The only complaint I have is that our hotel check-ins took more than half and hour each time because the names for who would be occupying the rooms were completely screwed up. This caused quite a bit of confusion at check in. Kim Kim had all of our families names and knew who should be sharing rooms but somehow the room assignments were somewhat random.
Thank you for taking the time to share your feedback on your recent trip. I'm delighted to hear that you enjoyed the pre-planning and that the tours, particularly with guide Allen in Tokyo and Mt. Fuji, were exceptional.
I sincerely apologize for the issues encountered during hotel check-ins. I understand how frustrating it can be when there are discrepancies in room assignments. Even though I have provided hotels with correct names for each guest and their respective room... Read more
This was a trip of a lifetime, allowing us to...
Japan
|
Dec 10 - Dec 22, 2024
We thoroughly enjoyed the trip to Japan and w...
Japan
|
Dec 14 - Dec 28, 2024
Allan Tan, our guide in Tokyo was the highlight of our trip. He was not only very knowledgeable and helpful, but incredibly charming and enthusiastic.
Slash, our guide in Osaka and Kyoto, was also very knowledgeable and... Read more
Thank you for your kind words and for sharing your feedback on your recent trip to Japan. We are thrilled to hear that you enjoyed your journey and found it to be a memorable experience.
We appreciate your feedback regarding the overnight stay in Sapporo. I understand your preference for spending an extra night in Niseko. However, due to the potential for heavy snowfall and road closures in the winter months, staying in Sapporo on the final night is often the most prudent option... Read more
Japan 2024
Japan
|
Dec 1 - Dec 22, 2024
I went into kimkim and my local specialist Sh...
Japan
|
Dec 5 - Dec 18, 2024
Dear Meredith,
Hope you are doing great and thank you so much for your wonderful review. We're thrilled to hear that I was able to customize your trip to perfectly fit your travel style and interests. It's great to know that you had such meaningful interactions with our local guides and that they added to your experience in Japan. We truly appreciate your kind words and are honored to have been a part of your journey. We look forward to helping you plan your next adventure across the Pacific.
Best regards as always,
Shona
Excellent! We shopped around for our recent v...
Japan
|
Nov 19 - Dec 4, 2024
Dear Tony,
Hope you are doing fantastic.Thank you so much for your detailed and thoughtful review. We're thrilled to hear that you had such a wonderful experience with Kimkim during your trip to Japan. It's great to know that I was able to tailor your itinerary to meet your needs and that you found the accommodations and excursions satisfactory. We're delighted that you felt supported throughout your journey, especially as first-time travelers. We look forward to assisting you with your next vacation and helping you create even more amazing memories.
Warm regards from Asia,
Angel