Perfect family trip to Costa Rica!
Costa Rica | Mar 22 - Mar 28, 2025

Heather
Heather H.
Flagami, FL | Reviewed on Mar 31, 2025

Elena was incredibly responsive and helpful while we were planning our itinerary. She responded quickly to our feedback regarding hotel rooms and activities and answered our questions about finalizing our planning.

We loved both hotels we stayed at. We booked our trip fairly last minute, and most places were nearly fully booked. Elena got us into two hotels we really liked, and she even managed to get us adjoining rooms in both hotels, which was one of our key objectives.

Serendipity Adventures was our point of contact on the ground in Costa Rica. Wilman was in constant touch with us via WhatsApp, ensuring we had the most current information and confirmation numbers, updating information as it changed, and answering our questions about specific activities. Mariano, our guide in Arenal, was terrific. We enjoyed all of the trips we took.

This was our family's favorite vacation so far and we can't wait to return!

Hotel Reviews
Arenal Springs Resort & Spa
La Fortuna

Great family friendly hotel with beautiful hot springs and pools, friendly staff and very good food. Though it was cloudy during our stay, it has a terrific view of the volcano.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Costa Rica - Reserva Conchal
Guanacaste

Very cool design and nice touches. Very clean and comfortable. Wonderful location. The family pool is a bit small and the beach is a bit far from the main part of the hotel, but the staff was so helpful providing rides back and forth to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
really gorgeous resort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Apr 01, 2025
Hola Heather, Thank you so much for your kind words and for taking the time to share your experience ⭐⭐⭐⭐⭐. It was truly a pleasure assisting you in planning your trip, and I’m delighted to hear that you and your family had such a wonderful time in Costa Rica. Ensuring that you had the best possible accommodations, activities, and seamless support throughout your journey was my top priority. I’m especially pleased that we were able to secure adjoining rooms for you and that you enjoyed the... Read more

Hola Heather,

Thank you so much for your kind words and for taking the time to share your experience ⭐⭐⭐⭐⭐. It was truly a pleasure assisting you in planning your trip, and I’m delighted to hear that you and your family had such a wonderful time in Costa Rica.

Ensuring that you had the best possible accommodations, activities, and seamless support throughout your journey was my top priority. I’m especially pleased that we were able to secure adjoining rooms for you and that you enjoyed the hotels and tours. Wilman and Mariano will be very happy to hear your feedback—I’ll be sure to pass along your appreciation.

It means so much to know that this was your family’s favorite vacation so far! I sincerely hope to welcome you back to Costa Rica in the future and would be honored to assist you again.

Wishing you all the best, and thank you once again!

Thank you so much for this opportunity, Pura Vida,

Elena Mora
Serendipity Adventures