First time to Costa Rica. Serendipity Fabulous.
Costa Rica | Dec 2 - Dec 16, 2023

K
Kari B.
Seattle, WA | Reviewed on Dec 18, 2023

Serendipity arranged our trip. Everything as expected. Drivers on time, safe. Kioro and Senda best accommodation. Needed to do our own research for Guanacaste, Playa Hermosa. Travel logistics, time spent driving, hotel Bosque, area around not as good. Would be nice to also be given a time frame for tour days, rather than just a pick up times. Ie, 9am to 2pm or 7am to 930am so we could plan open time. Serendipity was fabulous when had questions. All of our drivers were great.

Hotel Reviews
Hotel Arenal Kioro Suites & Spa
Fortuna
Authenticity & Character
Tucked away, peaceful
Location
Lush, Gardens, View, Staff
Staff
Personal attention
Cleanliness & Comfort
Extremely clean each day
Senda Monteverde Hotel
Monteverde

Perched up on hill, room great, views incredible. Deck area great. Restaurant & Bar enjoyed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

Agency booked. We needed to do more homework about hotel and location.

Authenticity & Character
Right on the beach, pool didn't seem clean as under tree canopy.
Location
It is located next to houses, chickens, loose dogs, constant vendors selling stuff, like 8x an hour, burning fire garbage, people take beach chairs. Nothing else around. Other restaurants, stores, town. Just accommodation.
Staff
Clarence made our stay more fun. Check in experience poor.
Cleanliness & Comfort
Rooms not ready or cleaned had to wait
Activity Reviews
Nature Safari Float and Tortilla Making
Nature Safari Float and Tortilla Making
Arenal/La Fortuna
Quality of Experience
Tortilla making very quick, like 5 minutes, then lunch. Float was awesome.
Guides, Drivers and Staff
Transport
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna

We kind of raced through as busy with large groups blocking way. But still fun

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Costa Rica

Private and thoughtful guide, learned lots, saw lots.

Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo
Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo
Costa Rica

2 hour drive each way. Tour guide not available when arrived, lots of sitting and waiting. Almost 8 hr day for 1.5 hour tour + lunch. Place was amazing though once got going.

Quality of Experience
Food
Buffet
Guides, Drivers and Staff
Transport
Visit to the Monteverde Orchid Gardens
Visit to the Monteverde Orchid Gardens
Monteverde

Short 45 minutes but learned lots.

Quality of Experience
Guides, Drivers and Staff
Transport
 Private Excursion to Guaitil Pottery Town
Private Excursion to Guaitil Pottery Town
Costa Rica

Should be added to Hacienda Day as basically in same area, repeat long drive. Pottery demonstration was fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guide Minor spoke great English so we learned lots while driving
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Costa Rica

We did not do due to extremely long day prior

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 18, 2023
Hola Kari, Thank you for taking the time to share your feedback on your recent trip. We're pleased to hear that overall, everything met your expectations, and the drivers were punctual and provided a safe experience. It's especially rewarding to know that Kioro and Senda were standout accommodations during your journey. We appreciate your valuable insights into your experience in Guanacaste. Your feedback regarding travel logistics and the suggestion for providing a time frame for tour... Read more

Hola Kari,

Thank you for taking the time to share your feedback on your recent trip. We're pleased to hear that overall, everything met your expectations, and the drivers were punctual and provided a safe experience. It's especially rewarding to know that Kioro and Senda were standout accommodations during your journey.

We appreciate your valuable insights into your experience in Guanacaste. Your feedback regarding travel logistics and the suggestion for providing a time frame for tour days is noted and will be considered for future improvements.

We are delighted that Serendipity was able to assist effectively when you had questions. Thank you once again for choosing Serendipity for your travel arrangements.

Pura VidašŸ¦„
Bryan Leon,
Serendipity Adventures, Costa Rica