Clothilde provided a very good itinerary base...
France | Oct 12 - Oct 26, 2024

Dennis
Dennis L.
Charlotte, NC | Reviewed on Nov 01, 2024

Clothilde provided a very good itinerary based on our input for a foodie culture tour of Spain and France. Great balance of activities including biking, cooking, tours and activities balanced with free time etc.

Good selection of hotels based on budget feedback

Amazing tour guides and scheduled rides

At times I didn't feel like she had intimate knowledge of the experience scheduled. The river cruise on the Seine was a herd and the ticket process failed - it was listed as a small tour - 500 people is not small

Hotel Reviews
Barcelo Sants Hotel
Barcelona

Pretty centrally located over central train station - which created some strange and congestion around the hotel Very nice breakfast Room was efficient but not luxury Hotel staff very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Burdigala
33000

Room great - plenty of space near bar and lobby for private gathering Concierge - fantastic Location great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Villa Romantic & SPA
PARIS

Room was very good - hallways a bit narrow and dark Spa - steam room and sauna and small gym nice bonus location good Problem with room keys - wouldn't give us two keys on check-in- had to manage key inventory - keys didn't;t work several times - Front desk staff ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike & Brunch: The Best of Versailles in Half a Day
Bike & Brunch: The Best of Versailles in Half a Day
France

Tour guide amazing - she guided us through travel logistics, e-biking in a heavy tourist area - kept us on schedule

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing with Winery Visit & Tasting
Sailing with Winery Visit & Tasting
Barcelona

very nice sailing to the winery - long enough to experience sailing on a perfect day

Quality of Experience
Guides, Drivers and Staff
Transport
Sagrada Familia Private Tour
Sagrada Familia Private Tour
Barcelona

Our tour guide was amazing - very knowledgeable - pointed out items not well known to casual observer

Quality of Experience
Guides, Drivers and Staff
Transport
Gràcia Food Tour
Gràcia Food Tour
Barcelona

Our tour guide tried his hardest to get us into his favorite tapas bars - we couldn't get into the very good ones - we ended up doing way too much walking Being a Monday - seems some of the tapas bars were closed and the good ones too crowded to get into

Quality of Experience
getting into the best tapas bars - the ones we got into were very unimpressive
Guides, Drivers and Staff
Tour guide tried very hard !! but we got worn our trying - can't reserve a tapas bas
Transport
way too much walking trying to find a good tapas bar
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

Food market visit and Paella cooking with veggies and desert was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tasting & Aperitive Cruise in Bordeaux
Wine Tasting & Aperitive Cruise in Bordeaux
Bordeaux

cruise was fine on a rainy night - very few customers - staff conversed mainly with French visitors - not English speaking Appetizers and wine - mediocre Reception in the rain was confusing - waiting for another staff member to show up before we could board the cruise

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day tour to Dune du Pilat & Arcachon
Half Day tour to Dune du Pilat & Arcachon
France

Our tour guide was amazing - the visit to the largest sand dune was amazing - our tour guide gave great local insights - stories and recommendations where we could experience the best oysters ever back in Bordeaux

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tour in the Medoc Wine tour
Afternoon Tour in the Medoc Wine tour
Bordeaux

We had the same tour guide for our wine tours and Archanon Sand dune visit - he is a local and the best tour guide ever experienced

Quality of Experience
Guides, Drivers and Staff
Transport
Full day E-Bike guided Tour, Saint-Emilion Vineyards (with lunch)
Full day E-Bike guided Tour, Saint-Emilion Vineyards (with lunch)
France

Same tour guide with local experience and expert knowledge of wine Simply an amazing experience e-biking in the Saint-Emilon area Great lunch and wine Simply a great experience !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
French cooking class with market visit
French cooking class with market visit
Paris

This was a truly amazing experience in the home of the chef Marthe - we made duck, salad and chocolate desert that were just amazing - she took us to the market and pointed out vendors where we bought items of high quality and low cost She is a reference openly for future questions and receipes Amazing experience

Quality of Experience
Not enough stars to give Marthe a high five rating
Guides, Drivers and Staff
Transport
Louvre Late Opening Private tour
Louvre Late Opening Private tour
Paris

Tour guide was amazing - very knowledgeable customized tour to our interests in greek and renaissance eras Early closing rushed us at the end - caught tour guide off guard a bit - but still got most of interesting items reviewed

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

As expected - this was a heavy tourist experience - guide just dropped us off at expedited entrance and left without much guidance - not much expected

Quality of Experience
Guides, Drivers and Staff
Transport
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

Expected a small tour experience - per our itinerary on Kim Kim 500 people scrambling for best seats not a pleasurable experience We spent over an hour trying to get tickets and directions to correct pier - this is a Kim Kim error - We shouldn't have had to experience such a bad experience to get our tickets - the ticket office gave us tickets out of piety since our confirmation was for an expired previous year dinner cruise - so much confusion and anxiety Once we were situated - we enjoyed the river cruise at night -

Quality of Experience
Guides, Drivers and Staff
Transport
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

The tour guide was amazing - we weren't sure what to expect on this tour since Notre Dame was not open yet He customized it a bit and gave us great perspective of the beginnings of Paris and the Latin Quarter A very nice tour of the Church and Concierge

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Nov 07, 2024
Dear Dennis, I hope this message finds you well. First of all, I want to sincerely thank you for taking the time to provide such detailed feedback about the tours and dwellings you and your travel companions experienced during your trip. I truly appreciate the effort you put into sharing both the positive aspects and areas for improvement. It warms my heart to hear the compliments you shared — I’m so glad you enjoyed the experience overall, and it’s always a pleasure to know that our... Read more

Dear Dennis,

I hope this message finds you well. First of all, I want to sincerely thank you for taking the time to provide such detailed feedback about the tours and dwellings you and your travel companions experienced during your trip. I truly appreciate the effort you put into sharing both the positive aspects and areas for improvement.

It warms my heart to hear the compliments you shared — I’m so glad you enjoyed the experience overall, and it’s always a pleasure to know that our efforts have made a positive impact. Your kind words mean a lot to me!

As for the points you raised about the areas where we can improve, I want you to know that I’m taking careful note of your observations. Your feedback is invaluable, and it will help me to continue refining and improving my services moving forward. I’ll also be sure to share your thoughts with my partners so that they can reflect on what went well and make the necessary adjustments where needed.

Once again, thank you for your thoughtful insights and for being so generous with your feedback.
Wishing you all the best,
Warm regards,
Clothilde