Fabulous trip to Portugal!
Portugal | May 11 - May 18, 2023

J
Jessica T.
Canada | Reviewed on May 19, 2023

Our experience working with Kim Kim, and specifically João from Across Portugal, was absolutely stellar. When we started planning our trip, the communication was timely and responsive to our needs. João really understood the type of vacation we were looking for, and made it happen within our budget!

We were incredibly impressed with the communication platform on Kim Kim. We had all the details we needed for our trip, including confirmation numbers and contact information. Not only that, but we got a personalized message through WhatsApp every evening with a detailed plan for our next day's itinerary. Everything was seamless and well organized. When there was a minor issue with transportation to the airport on our last day of travel, João responded to us within 1 minute (at 6am!) to resolve the problem and issue a refund for the transportation we had paid for. We couldn't ask for better service.

The only negative is that we only had 7 days to enjoy this beautiful trip, and will definitely need to come back to explore more of beautiful Portugal!

Hotel Reviews
InterContinental Lisbon
Lisboa

Beautiful hotel, very clean, amazing breakfast buffet. A bit off the beaten track from downtown Lisbon, but easily accessible via transit and a short walk.

Authenticity & Character
Location
A bit outside the city centre, but easily accessible by transit and a short walk (uphill)
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

Beautiful hotel in a picturesque setting. Everything you need is on the resort, but it is a short walk or taxi to the centre of town in Lagos (downhill to get there, uphill to get back).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Very unique hotel in the old fort in Cascais. Wish we could have stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Gui (Guillermo) from "Your Friend in Lisbon" was an incredible tour guide. His background in Portuguese history and culture added so much value to the tour. We learned so much about the history of Portugal! He took us to all of the most important places in the city, and pointed out some really helpful tips for getting around (i.e. the hidden elevator in Baixa-Chiado). The meeting point at the Restoradoes monument was a bit confusing as there was another large group tour starting there at the same time. In the future, it might be helpful to have a sign with the name of the tour company, as it was initially challenging to find our guide.

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

An amazing cultural experience with beautiful Fado music. The dinner was good, but not the highlight of the evening.

Quality of Experience
Food
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver, Eduardo, provided a fabulous trip to Sintra for the day. Pena Palace is a very unique experience. We had time to explore the village of Sintra before it got too busy (and have some local pastries - highly recommend). We went to the Regaleira and initiation well in the afternoon, which was worth the visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

A beautiful boat tour of the grottoes to get a different perspective of the Algarve beaches. Our tour guide (Bruno) was excellent!

Quality of Experience
Guides, Drivers and Staff
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 22, 2023

Hey Jessica and Stuart,
Already missing Portugal?
Thank you so much for your feedback about Portugal!
I am really happy to know you enjoyed your time in Portugal and also our service as well!
7 days were just a brief introduction - You have to return in the future :)
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team