We overall had an excellent time with KimKim ...
Patagonia
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Dec 22 - Jan 4, 2025
We overall had an excellent time with KimKim and we loved how we could customize our itinerary to suit our needs. KimKim is a great in-between of planning our own trip with the highlights we want to do, but without the hassle of planning minute details or having to travel for weeks with a group without flexibility. We were able to add a few days on the front and tail end of our trip to explore on our own. Our favorite experiences were hiking in Torres del Paine and seeing Petito Moreno Glacier. The Latitud Ushaia team and Andrea from Buenos Aires went above and beyond to make our trip special. Overall the communication went well and we always had a source to contact. We did have some difficulty communicating with our local specialist, Carolina, at the beginning, but her communication overall was good and she ultimately ended up being a pleasant local specialist. I would recommend KimKim to others!
Hotel Review
We overall enjoyed the amenities and the cleanliness of the rooms. The staff was great, including the reception and the bartender. However, the restaurant waitress did ruin our Christmas Day reservation dinner with her attitude and we waited over an hour after our scheduled reservation to inquire about our food, but she responded with since we didn't ask for it, she didn't bring it yet. The bartender was working hard and made excellent drinks.