Carolina Luduena

This is an absolutely excellent vacation/adventure planning service and I would use them again and again and would highly recommend them for those who want to travel 1/2 self-guided & 1/2 with pre-arranged services to make travel more comfortable and predictable. I'm am sure they are wonderful at organizing ANY type of vacation you want. But I enjoy planning some things and not having to worry about other things like transportation, early hotel check-ins, etc.

Planning a trip to Patagonia requires a bit of organization and knowledge. Working full time, I did not have the time to do all the research that I needed to stitch everything together seamlessly. I simply knew what we as a couple wanted to do and how we wanted to do it. Sooooo, enter Carolina! She was an amazing travel specialist with excellent communication skills.

KimKim used local guides and agents which (most likely) made it cost effective and gave a personalized feeling to the trip. Everything worked perfectly. (But then again the weather DID cooperative for us during our time there. Patagonia weather can be very unpredictable.) But even if it our itinerary wouldn't have worked out perfectly, the local agents and the KimKim team were always available and very responsive. If I wanted to add or deduct anything to the trip, an updated trip cost was given promptly. Their online portal was also very easy to use and convenient.

I have no regrets using their service. And would 100 percent use them again.

Activity Review

Full Day Fly Fishing Excursion🐟🚤

Patagonia

These guys know what they are doing and are extremely passionate about fishing, specifically fly fishing. They do a great job of providing a personalized trip. Most of all they know the area well, when and where the fish will run, and they won't waste your time and money. My husband and I have only taken 1 fly fishing lesson in the past. Using our time to learn fly fishing wasn't our goal; my husband wanted to catch a river king salmon. And he did! 42-44lbs. I did not catch anything but had a great time chatting with the guide and owner, who was incredibly knowledgeable about the history, culture and environment of Patagonia as well as Chile as a whole. I learned a lot (which made me happy) and my husband caught a king (which made him happy). Now, it IS called fishing, people, not "catching." We were fully aware there are no guarantees of catching fish, but we did see many trout and king salmon jumping out of the water which was reassuring that they were at least there!

Quality of Experience

Guides, Drivers and Staff

Transport

Using KimKim was an excellent way to see so much throughout Patagonia and still squeeze in some wonderful wine tasting and site seeing in and around Santiago, Chile (including fun and fascinating Valparaiso). Walking with the penguins on Isla Martillo in the Beagle Channel (while staying in Ushuaia) and the glacier mini trekking on Perito Moreno (staying in El Calafate) were awesome, once-in-a-lifetime experiences! Caro was fantastic helping us plan and reserve all of our excursions and lodging. Our guides (especially Jhon and Robinson) were wonderful and drivers Fernando and Christian were great, too! Mateo was particularly helpful and responsive with our questions… Our only regret was not upgrading our lodging. We had a wonderful experience at the Tolkeyen Hotel (modest, but gorgeous water view from our very quiet room) in Ushuaia and the Sierra Nevada in El Calafate was modest, but comfortable with good food and convenient location. But, we didn’t care for our very tiny room (and tiny bathroom) on a loud street in Puerto Natales at Casa de la Patagonia. The Hotel Fundador in the central Santiago (London-Paris neighborhood) was friendly and dinner was very inexpensive, but the room wasn’t great, bedding was uncomfortable, lots of noise at night. and the area was dirty and old (not in a quaint way). We were warned often about our safety there, too….Overall, I would use KimKim again for international travel! They made everything go smoothly and took the stress out of navigating new places. Priceless!!