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Carolina Luduena

Hi! I'm Carolina but my friends call me Caro. I was born and raised in Córdoba, Argentina. I graduated in tourism and hospitality, and since then I have been working in travel agencies. Three years ago, I made the decision to live abroad and spent some time in Israel and then in Australia.
Now I have returned to be close to my family and friends. It's great to be back! This experience abroad has given me an even deeper perspective on how to help travelers.
So I'd be delighted to assist you with your trip planning. Let me know how I can help! :)

What places and activities do you specialize in?

"We are destination specialists with insider knowledge of each country (Argentina, Chile. Brazil, Uruguay, Bolivia, Peru, Colombia and Paraguay). We offer tailor-made & special interest journeys, with the highest standards and continuity of services. We offer integration of travel services to provide a complete, consistent experience – particularly useful for multi-country itineraries featuring the main highlights of South America."

How did you get involved in travel?

"I've been fortunate to have parents who have always taken me on vacations with them. From a very young age, I've traveled to various destinations such as Europe, the United States, Argentina, Brazil, Chile, and others, experiencing different modes of travel with varying budgets. These trips have always been moments of great happiness, which is why I decided to dedicate myself to this. I believe that traveling means breaking away from routine and contributing to an improvement in quality of life. That's why we strive so hard to provide travelers with exceptional experiences."

Please share a unique travel experience you will never forget.

"Traveling to the Argentine Patagonia was a wonderful and unique experience for me. Visiting Bariloche and the nearby cities felt like being in a dream. The landscape and nature engulf you in daily life and you cannot escape it. I had the opportunity to explore Los Alerces National Park and Nahuel Huapi National Park, connecting with nature through hikes among trees and rivers. It was a unique experience to learn and enjoy this. Additionally, the food is exquisite, and the quality of the people, both visitors and locals, is unmatched. I also accomplished the personal challenge of trekking through the Cajón del Azul in El Bolsón. These unique experiences have left a mark on my life and I recommend to anyone who can experience and live them: just do it!."

Top itineraries and travel advice
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Recent trip reviews for Carolina

Our Memorable Patagonia Trip
Patagonia | Feb 15 - Feb 25, 2026

vedamoorthy
vedamoorthy s.
India | Reviewed on Mar 03, 2026
The trip was a lifelong memorable event for us especially Penguin tours, Glacier tours and Torres del Paine. Kimkim travel partners 'TripsSouthAmerica' organized the program very well and made us comfortable. I wish to thank Travel specialist Carolina. She understood our needs and worked out a perfect trip plan.
We had a wonderful & memorable Penguin excursion. We could see penguins very close and also Whales and Dolphins on our catamaran trip. Visit to Torres del Paine was another...
Read more

The trip was a lifelong memorable event for us especially Penguin tours, Glacier tours and Torres del Paine. Kimkim travel partners 'TripsSouthAmerica' organized the program very well and made us comfortable. I wish to thank Travel specialist Carolina. She understood our needs and worked out a perfect trip plan.
We had a wonderful & memorable Penguin excursion. We could see penguins very close and also Whales and Dolphins on our catamaran trip. Visit to Torres del Paine was another great experience. It was a fantastic feeling, witnessing Glaciers both at Perito Moreno and Grey Glaciers from very close range.
We had no issue with hotel logistics.
All the travel partners picked us on time and they spoke good English. Thank you once again for a wonderful experience in Argentina and chile.

Hotel Reviews
Rochester Classic
Buenos Aires

Good Breakfast. But, small rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albatros Hotel
Ushuaia

Excellent Rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Destino Sur Hotel
El Chalten

Excellent rooms & good vegetarian options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mirador del Lago Hotel
El Calafate

Excellent rooms, The chef made special vegetarian food. Great views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago

Very very comfortable hotel. Location is amazing. Rooms are clean and very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales

The hotel is with traditional setting but very comfortable stay. Great vegetarian food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

The Tango show was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional City Tour 🏛️
Traditional City Tour 🏛️
Buenos Aires

The Guide was good in English. The trip mainly covered historic sites.

Quality of Experience
Guides, Drivers and Staff
Transport
🔎 General Information about Ushuaia 🔎
🔎 General Information about Ushuaia 🔎
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia

End of the The world train Journey was enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Train of the End of the World 🚂
Train of the End of the World 🚂
Ushuaia

We enjoyed End of the world train journey.

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation to the Penguins in Catamaran
Navigation to the Penguins in Catamaran
Ushuaia

We had a memorable Navigation to the Penguins. We saw Penguins, Whales, Dolphins, Sea Lions.

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

The glacier was amazing standing very close to it.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic private city tour around Santiago de Chile - Half day
Panoramic private city tour around Santiago de Chile - Half day
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Nautical Safari - Brazo Rico
Nautical Safari - Brazo Rico
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Maipo Vineyards - Undurraga Winery: Sibaris Tour
Half day Maipo Vineyards - Undurraga Winery: Sibaris Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena

Absolutely amazing guides, dining and housekeeping staff
Antarctica | Jan 17 - Feb 7, 2026

Grady
Grady M.
Ashburn, VA | Reviewed on Feb 25, 2026
Absolutely amazing guides; Ali Liddle, Charlotte Taplin, Sven Joest, Annina Scholl, Laura Ouwerkerk, Esther Josten, Marcelo Tarapow, Matthias Kopp and Karoline Baelum; and Pursers Oleksandr (Alex) Lyebyedyev and Roland Garcia. Read more

Absolutely amazing guides; Ali Liddle, Charlotte Taplin, Sven Joest, Annina Scholl, Laura Ouwerkerk, Esther Josten, Marcelo Tarapow, Matthias Kopp and Karoline Baelum; and Pursers Oleksandr (Alex) Lyebyedyev and Roland Garcia.

Hotel Reviews
Amérian Park Buenos Aires
Buenos Aires

Fine accommodations for my layovers. Staff very nice. Very good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fueguino Hotel
Ushuaia

Fine accommodations for my short stay. No complaints.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falkland Islands - South Georgia - Antarctica Cruise - Oceanwide Expeditions
Antartica

This exposition far exceeded my expectations, which were already high.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Feb 27, 2026

Hi Grady, thank you so much for sharing your experience and kind words! I’m thrilled to hear that you enjoyed the guides, the hotels, and especially the Antarctica cruise — it really is an unforgettable journey.
It was a pleasure assisting you, and I’m always here if you plan another adventure in South America.
Warm regards,Caro

The planning phase as a bit messy with many but a WONDERFUL trip
Uruguay | Feb 16 - Feb 23, 2026

Fred
Fred G.
Houston, TX | Reviewed on Feb 24, 2026
The planning phase as a bit messy with many back and forth adjustments required until I finally got exactly what I wanted. Changing Kim Kim contact person late in the process was ok but some details fell through the cracks and needed attention. I would have preferred to have final final details much sooner than what you provided, because even at that late stage there was a serious error that required correction In the end all was corrected so that is good And the actual experiment of... Read more

The planning phase as a bit messy with many back and forth adjustments required until I finally got exactly what I wanted. Changing Kim Kim contact person late in the process was ok but some details fell through the cracks and needed attention. I would have preferred to have final final details much sooner than what you provided, because even at that late stage there was a serious error that required correction

In the end all was corrected so that is good

And the actual experiment of hotels, drivers, guides, booked meal en wine tastings and tablado in the velodrome were exceptionally good. Our trip to Uruguay was a real treat as we discovered this gem

Hotel Reviews
The Grand Hotel
Punta del Este

Perfect location on Playa Brava with convenient bus stop right in front and a wll maintained private beach. We were speed by the gorgeous views from our ocean view suite

Authenticity & Character
Very modern architecture with lots of great workmanship details
Location
If you want to be right on the beach this is it
Staff
Concierge helped us make tour arrangements that we really enjoyed
Cleanliness & Comfort
Spotless
Narbona Wine Lodge
Colonia

Beautiful maintained winery with lovely landscaping. Fun to tour the grounds and facilities

Authenticity & Character
A historical site
Location
Beautiful is beautiful
Staff
Friendly and responsive
Cleanliness & Comfort
Alma Histórica Boutique Hotel
Montevideo

A charming little gem, centrally located in the old town, we loved the motif of the various rooms and common areas. Breakfast was delicious. The tango music themed room we stayed in was delightful.

Authenticity & Character
Classic charm. Lots of unique antiques on display
Location
Easy walking distance near the port and important sites in the old town, and historic historic Plazas
Staff
Helpful every step of the way
Activity Reviews
Montevideo Tour with Mercado del Puerto
Montevideo Tour with Mercado del Puerto
Montevideo

Er

Guides, Drivers and Staff
Our guide was very knowledgeable
Transport
Comfortable van
Visito to Carnival "Tablado"
Visito to Carnival "Tablado"
Montevideo

I did not know what to expect and was blown away by the costumes, humor, satire and creativity of the various Murgas we saw. Especially nice seeing the manu families that crowded this late evening event

Quality of Experience
Families, enetertainment, food options
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena

Patagonia W trek
Chile | Jan 24 - Feb 4, 2026

Kim
Kim M.
Ashburn, VA | Reviewed on Feb 12, 2026
Caro was very helpful in planning our trip to Santiago and Patagonia. She kept us well informed and was very good at communication. Unfortunately, at the last minute, my friend's father became very ill and she had to cancel the trip which meant I was traveling alone. It was reassuring to know that KimKim and TripsSouthAmerica was aware of this and I had someone to pick me up from the airport and transport me during the trip. I also had another situation with an approaching winter storm in... Read more

Caro was very helpful in planning our trip to Santiago and Patagonia. She kept us well informed and was very good at communication. Unfortunately, at the last minute, my friend's father became very ill and she had to cancel the trip which meant I was traveling alone. It was reassuring to know that KimKim and TripsSouthAmerica was aware of this and I had someone to pick me up from the airport and transport me during the trip. I also had another situation with an approaching winter storm in my area require me to change my plans and leave a day earlier than planned. Caro made the arrangements to accommodate me with an additional hotel night and change in pick up schedule.

The hotel in Santiago was less than I hoped - rooms were sparse and dated, very limitied English spoken, and not in the most favorable area of the city even though it was located in walking distance to the cultural center and museum. On the other hand, I loved Westkar in Puerto Natalas and the MR hotel in the Provincia neighborhood in Santiago upon my return were great options. EcoCamp Patagonia was 5 star eco-resort and I would highly recommend it if visiting Torres del Paine.

I wish I could have visited Punta Arenas while in Patagonia

Hotel Reviews
Hotel Fundador
Santiago, Región Metropolitana

The hotel was dark and dank. After flying over night, I was not able to check in early and so had to find a couch to nap. I checked about getting a to-go breakfast on the morning of my departure and was told that had been arranged but when i checked out they acted like they didn't know anything about that. The room was sparse and dated with a lot of rust in the bath. The neighborhood where the hotel was located was in the financial district with older buildings and apartments but no convenient cafes or inviting restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
EcoCamp Patagonia
Torres del Paine

Loved everything about this eco-resort! The accommodations were very nice and the food superb. I loved they offered a welcome drink every night and wine was included with dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Frances

For a camping experience it was very comfortable. The food was very good at the refugio.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Paine Grande
Puerto Natales, Chile

Lots of tents but the tents and pillows were clean and comfortable. Food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Weskar Lodge
Puerto Natales

A very nice hotel located about a mile from town along the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MR Hotel
Santiago

Loved the location and feel of this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santiago Markets City Bike Tour
Santiago Markets City Bike Tour
Santiago

The bike tour was very enjoyable and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver was late picking me up and returning me after the bike tour. He had a womas hiding in the back of the van which made me feel very uncomfortable and was very unprofessional
Eco Camp W Trek 7D/6N  - Day 1 - Welcome to Torres del Paine  💕⛰️
Eco Camp W Trek 7D/6N - Day 1 - Welcome to Torres del Paine 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Eco Camp W Trek 7D/6N  - Day 2 - Los Cuernos Trek 💕⛰️
Eco Camp W Trek 7D/6N - Day 2 - Los Cuernos Trek 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
EcoCamp  W Trek 7D/6N -  Day 3 -  The Paine Massif's Heart: French Valley 💕⛰️
EcoCamp W Trek 7D/6N - Day 3 - The Paine Massif's Heart: French Valley 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
EcoCamp W Trek 7D/6N - Day 4 -   Grey Glacier Trek & Boat Ride 💕⛰️
EcoCamp W Trek 7D/6N - Day 4 - Grey Glacier Trek & Boat Ride 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
EcoCamp W Trek 7D/6N  - Day 5 -  The Big Challenge: Torres del Paine 💕⛰️
EcoCamp W Trek 7D/6N - Day 5 - The Big Challenge: Torres del Paine 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
EcoCamp W Trek 7D/6N  - Day 6 -  Eastern Lakes 💕⛰️
EcoCamp W Trek 7D/6N - Day 6 - Eastern Lakes 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
Transport
EcoCamp W Trek 7D/6N - Day 7-  Enjoy the lanscapes and let's return to Puerto Natales or Punta Arenas  💕⛰️
EcoCamp W Trek 7D/6N - Day 7- Enjoy the lanscapes and let's return to Puerto Natales or Punta Arenas 💕⛰️
Torres del Paine
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Eberhard Fjord Kayaking Tour
Eberhard Fjord Kayaking Tour
Puerto Natales

The kayaking trip was nice but nothing spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
Maipo Valley - Concha y Toro & Santa Rita Wineries
Maipo Valley - Concha y Toro & Santa Rita Wineries
Santiago

I think visiting the wineries could be fun to do with a group but by myself it wasn't that enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Feb 27, 2026
Hi Kim, thank you so much for your thoughtful and detailed review. I truly appreciate you taking the time to share your experience. I’m so glad to hear you felt supported throughout the unexpected changes. It makes me very happy to know you loved EcoCamp Patagonia, Weskar, and MR Hotel; they are indeed special places. I also truly value your honest feedback regarding Hotel Fundador and the transfer situation after the bike tour; this is very important to me, and I will address it directly... Read more

Hi Kim, thank you so much for your thoughtful and detailed review. I truly appreciate you taking the time to share your experience. I’m so glad to hear you felt supported throughout the unexpected changes. It makes me very happy to know you loved EcoCamp Patagonia, Weskar, and MR Hotel; they are indeed special places. I also truly value your honest feedback regarding Hotel Fundador and the transfer situation after the bike tour; this is very important to me, and I will address it directly with the suppliers to ensure it does not happen again.
Also, the photos you shared are absolutely beautiful 🤩, it truly shows you had a wonderful time! 😊Thank you again for trusting me with your journey, and next time, we’ll definitely include Punta Arenas. Looking forward to helping with another adventure 🤩

10/10 experience
Patagonia | Jan 30 - Feb 4, 2026

N
Nikhita J.
Brookhaven, GA | Reviewed on Feb 07, 2026
Carolina was incredible, truly. She made our honeymoon so special, and with all the transfers we had to account for with our travels through Argentina and a hula, it was honestly stress free and seemless thanks for her effort. We’ve used kimkim for several trips now but the most stand out feature about Carolina and her team was how accessible and PATIENT she was. I never felt like I was bothering her if I was indecisive. She guided us kindly and the teamwork mentality ensured our honeymoon... Read more

Carolina was incredible, truly. She made our honeymoon so special, and with all the transfers we had to account for with our travels through Argentina and a hula, it was honestly stress free and seemless thanks for her effort. We’ve used kimkim for several trips now but the most stand out feature about Carolina and her team was how accessible and PATIENT she was. I never felt like I was bothering her if I was indecisive. She guided us kindly and the teamwork mentality ensured our honeymoon was a trip of a LIFETIME. Thanks so much Caro!!

Activity Review
Torres del Paine all inclusive - Activities menu provided by the hotel
Torres del Paine all inclusive - Activities menu provided by the hotel
Torres del Paine
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Feb 10, 2026

Hi Nikhita, thank you so much for your kind words! ❤️ It was truly a pleasure to help make your honeymoon special, and I’m so glad everything went smoothly, especially with such a last-minute booking.
Wishing you both all the happiness in the world! And, of course, lookijng forward to helping with another adventure and greatest memories 😁

We've just returned from our great trip to South America.
Patagonia | Jan 13 - Jan 30, 2026

Sandra
Sandra B.
United Kingdom | Reviewed on Feb 02, 2026
We've just returned from our trip to South America, travelling through Chile initially and then Argentina.
Our first stop was Santiago, the hotel was fine, smooth pick up at the airport and transfer, all good
After two days we transferred by air to Puerto Natales and we were picked up at the airport to Transfer to Torres Del Paine . The Torres Hotel was amazing in every respect ,the food service and rooms ,the guides were excellent, special mention to Alonso who we walked part of the W with...
Read more

We've just returned from our trip to South America, travelling through Chile initially and then Argentina.
Our first stop was Santiago, the hotel was fine, smooth pick up at the airport and transfer, all good
After two days we transferred by air to Puerto Natales and we were picked up at the airport to Transfer to Torres Del Paine . The Torres Hotel was amazing in every respect ,the food service and rooms ,the guides were excellent, special mention to Alonso who we walked part of the W with and Paulina .We thoroughly enjoyed our time here .
we then travelled to El Calafate by coach , The Wyndham hotel was slightly tired ,decent but out of town.We checked in and were told we had been upgraded to corner rooms ,otherwise we would have been overlooking the car park.we enjoyed our trip to the Perito Moreno Glacier which was amazing and on the boat ,our guide was Rebecca who was very knowledgeable. we transferred by bus to El Chalten ,and had two days on our own.The National park was amazing ,we did two self guided walks and enjoyed the Bars and restaurants .The Hotel was The Hosteria Senderos which was very accommodating ,special mention for Tony who looked after us in the restaurant.
we were picked up and transferred to El Calafate airport and flew to Ushuaia ,smooth pick up at the airport and transfer to The Las Hayas ,a lovely Hotel ,a little out of town ,it did have a shuttle to Town Centre .
two fulls days one Raft ride and walk in the National Park which was very well done ,the tour guide did and excellent job,Gabi he was very knowledgeable,and entertaining.the second day we had a trip to Port Almanza where we were taken by boat along the Beagle channel where we met some penguins ,it was amazing and the ride to and from the Island was exhilarating.Afterwards we enjoyed some local Tapas and wine then back to Town for some Ice Cream with Regina and the Driver .
We then flew to Iguazu via El Calafate ,then Buenos Aires ,we would suggest for future travellers that a direct flight to BA then connect to Iguazu would be far better as we spent all day travelling ,arriving quite late at our Hotel.
We were picked up by Diego ,who discussing our plans realised that Scott and Tracy needed a Visa for the Brazilian side of the Falls trip ,which had not been mentioned in any communication with Kim Kim.This was disappointing that this issue was overlooked and we did not have sufficient time to get the necessary Visa .we were able to change our plans to do the Argentina side first ,and on our second day the local company arranged two different excursions plus a sunset boat tour .Unfortunately no one arrived at the agreed time to pick us up for our proposed boat tour ,and we had no communication as to what happened .
We stayed in the O2 Hotel ,which was near the centre ,but disappointing standard ,the views from the rooms were over scrapyards and the Towels were thin ,grey and Shabby .We can provide photos ,we did enjoy the nearby Bars and restaurants but were overall disappointed with the Hotel.
We then transferred to BA and stayed in the Palladio M Gallery ,a superb hotel in every respect .We had a great tour with Andrea who was very pleasant and knowledgeable .We enjoyed the Tango experience and Dinner.
overall we were very pleased with our trip ,there were a couple of issues with the Hotels and Visa issue .we had excellent ,warm weather almost everybody we met during our visit was warm ,welcoming and accommodating .
we would certainly use Kim Kim again ,thank you.
Scott,Tracy,Sandra and Bill.

Hotel Reviews
Palladio Hotel Buenos Aires—MGallery
Buenos Aires

This Hotel is superb, classy interior ,spaces to relax in ,great lighting and atmosphere.Amazing choice for Breakfast ,and great bar ,unfortunately we did not have dinner during our stay due to planned activities but the restaurant looked very inviting if you are looking for a Classy ,Authentic and Stylish hotel then look no further ,this is the one for you if all the Mgallery hotels are as good as this then they are going to the top of my list

Authenticity & Character
Location
Staff
Cleanliness & Comfort
O2 Hotel Iguazú
Puerto Iguazú

A well situated Hotel for Bars and Restaurants ,the style is a little of putting ,bare concrete walls and glass elevators our rooms were at the rear of the Hotel and the views were of industrial yards and rubbish . the towels were old grey ,thin and repaired and not a very good standard the beds and bedding were fine Im not sure how old the Hotel is but it could do with an update

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Hayas Ushuaia Resort
Ushuaia

a good standard of Hotel ,a little out of town but with a Hotel shuttle ,nearby Park and bike trails the staff were friendly ,warm and welcoming.Nice size rooms well decorated and good finish

Authenticity & Character
Location
Cleanliness & Comfort
Hosteria Senderos
El Chalten

A pleasant hotel ,with friendly staff and cosy feel. it has the feel of a Ski lodge or Lakeside Log cabin ,good location ,the staff were friendly ,good restaurants and coffee shops nearby

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Esplendor by Wyndham El Calafate
El Calafate, Santa Cruz

A decent Hotel but not outstanding or overly welcoming .We felt the room Decor was tired and in need of refreshment . The Hotel is out of the main street of El Calafate and would not have been our first choice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room decoration and standard of furniture
Hotel Las Torres Patagonia
Torres del Paine

This is a gem of a Hotel ,i can find nothing to criticise and everything to applaud .The Ethos of the Hotel ,its attitude to nature were a refreshing change . The food was fresh ,beautifully prepared and presented ,the cocktails and drinks menu amazing . Everyone we met was friendly helpfull and always smiling , I cannot fully explain the experience we had here ,you must visit ,it is more than just accommodation,it is reviving ,refreshing and you feel totally at ease and welcome .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Santiago Vitacura
Santiago

lovely Hotel in a quiet district ,walking distance to good restaurants ,the Hotel staff were friendly ,helpful and accommodating

Authenticity & Character
Location
good restaurants close by ,quiet and great views opposite
Staff
Cleanliness & Comfort
the rooms were clean ,bathrooms spotless
Activity Reviews
Almanza, sunset and Penguins 🐧🍽️🌅 PM Excursion
Almanza, sunset and Penguins 🐧🍽️🌅 PM Excursion
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park: Trekking and Canoes 🌲🚣
Tierra del Fuego National Park: Trekking and Canoes 🌲🚣
Ushuaia
Quality of Experience
Food
local food ,simple and delicious
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate
City Tour "Santiago Green Parks"
City Tour "Santiago Green Parks"
Santiago

Lovely green city; especially enjoyed the cable car. Good way to see Santiago from different viewpoints.

Quality of Experience
Guide was very accommodating and helpful
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena

Incredible Vacation in Chile and Argentina
Chile | Jan 7 - Jan 25, 2026

Amanda
Amanda F.
Dallas, TX | Reviewed on Jan 27, 2026
This was such an amazing trip, it will take a while to fully review.
All the transportation was excellent with only two small exceptions. Our standout driver was Nico in Mendoza
All the hotels were perfect and all had great staff, facilities and location. Our standout hotel was Hotel Eco Boutique Bidasoa, with Blanca Patagonia Boutique Inn being a close second. Everywhere we were well welcomed. Casa Glebinias was absolutely lovely and Casa Sur Ricoleta well located.
Our guides were...
Read more

This was such an amazing trip, it will take a while to fully review.
All the transportation was excellent with only two small exceptions. Our standout driver was Nico in Mendoza
All the hotels were perfect and all had great staff, facilities and location. Our standout hotel was Hotel Eco Boutique Bidasoa, with Blanca Patagonia Boutique Inn being a close second. Everywhere we were well welcomed. Casa Glebinias was absolutely lovely and Casa Sur Ricoleta well located.
Our guides were excellent and our standout was Andrea in Mendoza.
The wineries were wonderful and our favourites were Santa Rita, Bodega Benegas, but Luigi Bosca was the standout for sure.
Other tours were great with the standouts being touring the markets and cooking with Chef Tatan in Santiago. It was truly amazing! We also loved the Captain’s Table cruise to the glaciers in Patagonia - what an experience! The ranch in Buenos Aires was lovely and the Gala Tango show was very enjoyable.

Hotel Reviews
Lares De Chacras
Chacras de Coria

Beautiful boutique hotel. Extensive gardens and huge pool. Attentive, friendly staff, including the resident dog. Charming rooms with rustic touches. Very quiet and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

Excellent hotel in great location. Helpful, friendly, professional staff. Wonderful restaurant and bar. Comfortable beds and good showers and facilities. Unique decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mirador del Lago Hotel
El Calafate

Boutique hotel located out of town with spectacular views of Lago Argentino. Extremely friendly and helpful staff. Excellent restaurant and very comfortable rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Recoleta
Buenos Aires

Well located city hotel in Buenos Aires. Helpful, professional staff and very comfortable rooms with excellent amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chilean Cooking Class
Chilean Cooking Class
Santiago

This was a real standout day. Chef picked us up at the hotel and took us to the markets. He was a wonderful guide, providing so much information. Then we went to his beautiful apartment and were taught how to make ceviche. After that we enjoyed a delicious lunch on the balcony overlooking the city and the mountains. We enjoyed excellent wines and listened to great stories from our convivial host. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Todo Glaciares Capitan's Club
Todo Glaciares Capitan's Club
El Calafate

When we arrived we were a bit concerned as the lines were so long, but once we were directed to the special boarding area all that changed. After being escorted to the private cabin we were offered drinks and settled in. The whole day was fantastic from the service, commentary, food, wine and spectacular views. Lunch, in a private dining room, was delicious. I particularly enjoyed the guanaco stew which was hearty and very tasty. Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Feb 09, 2026
Hi Mandy, thank you so much for taking the time to share such a detailed review! 🤩 I’m thrilled to hear that your trip was amazing and that you enjoyed every aspect, from the hotels and transportation to the guides, wineries, and experiences.
I’m especially glad that all the staff from our team and the services in each destination, as well as the wineries, cooking experience, and glacier cruise, left such wonderful memories. It sounds like every part of your journey was memorable!
It was a...
Read more

Hi Mandy, thank you so much for taking the time to share such a detailed review! 🤩 I’m thrilled to hear that your trip was amazing and that you enjoyed every aspect, from the hotels and transportation to the guides, wineries, and experiences.
I’m especially glad that all the staff from our team and the services in each destination, as well as the wineries, cooking experience, and glacier cruise, left such wonderful memories. It sounds like every part of your journey was memorable!
It was a true pleasure helping plan this trip for you, and I look forward to assisting you with your next adventure whenever you’re ready.
Thank you again for sharing your experience!

Excellent trip
Chile | Dec 23 - Dec 29, 2025

Louise
Louise V.
Australia | Reviewed on Jan 13, 2026
Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't... Read more

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Hotel Reviews
Hotel Casa de la Patagonia
Puerto Natales
Location
Staff
Cleanliness & Comfort
Refugio Frances
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Wonderful experience overall with great lookout stops for photos. Hard to go wrong with scenery like this.
Food
The restaurant we stopped at for lunch was very expensive and the food very average.
Guides, Drivers and Staff
Our guide and driver were the best. Our guide knew so much and gave us fantastic commentary. Our driver was a very competent and safe driver.
Transport
The seats on the bus were very narrow so for two people sitting side by side it was squashy. The storage nets on the back of all the seats had all been removed so nowhere to store a water bottle etc.
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026

Thank you so much, Louise! 😊
We’re absolutely delighted to hear that you enjoyed your trip so much and that everything went smoothly, especially in such a special destination as Torres del Paine. It was a pleasure assisting you throughout the planning process and being there whenever you needed support.

Thank you as well for trusting KimKim once again. We’d be more than happy to help you plan another adventure in the future! 🌍✨

Two Weeks in Patagonia
Patagonia | Dec 20 - Jan 4, 2026

Emma
Emma N.
Seattle, WA | Reviewed on Jan 10, 2026
We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we... Read more

We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we had opted to do a group hike so that we could stay in Puerto Natales to save money and still do the Base de los Torres hike, but a few members of our group were very slow hikers and our experience was impacted by the need to constantly wait and the challenge of trying to lead a small group across many different ability levels.

There were a few areas where, in hindsight, the KimKim team could have done better in guiding our trip planning and providing locally relevant recommendations to make things a bit more smooth:

1) We did not receive specific times for bus departures and domestic flights between destinations until a couple days prior to arrival at our second destination (the first destination organized by KimKim). Even when we asked on the portal a couple days before the trip, we were unable to get a response until we reached out to the emergency Whatsapp number. This made it challenging to make specific plans that required reservations or to decide what activities we could do in the time either before departures or after arrivals.

2) We were in Puerto Natales for Christmas Eve and Christmas, and it would have been helpful to know in advance that restaurant reservations would be required for these days. This is the type of insider information that we hoped to get by using a trip planning service, but we were unaware and struggled to find a place to eat.

3) Two of our four pre-booked outdoor activities (Kayaking and Rafting) were cancelled due to adverse weather. While this is somewhat unlucky and bound to happen in a place like Patagonia where the weather can change on a dime, we would have appreciated a bit more of a warning or conversation about the potential likelihood of this happening when we were having the conversations around planning. We got the sense from the tour operators that they have to cancel a large proportion of their trips and this would have been good to know from the get go. While we were able to get refunds for these activities, they took some time to come through.

Overall, we did enjoy our trip and had a blast hiking, exploring, and eating our way across both Chile and Argentina!

Hotel Reviews
Savoy Hotel
Buenos Aires

This hotel is a nice gem in this neighborhood of Buenos Aires! The inside, with the high ceilings and ornate decorations feels like a luxury experience. Our stay was very pleasant. The included breakfast is good, the staff speaks very good english and is very helpful, the rooms were clean, and they were able to accommodate storing bags and showering before our evening flight. The location worked out well for us. It seemed centrally located, about a 10-30m walk from most things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

We stayed at this hotel right in the center of El Chalten for 4 nights while hiking. Overall we had a very pleasant stay. The highlights were the amazing views, breakfast, location, and kind staff. Our only less than perfect experiences was no way to cool the room (it was very warm despite no heat and it being ~15 degrees outside), and the bathroom fan being on a 5s timer making it nearly useless.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sent Hotel Calafate
El Calafate

Our stay here was mixed. It is very close to the bus terminal making it convenient, but a decent walk from the town. The bad: The interior was slightly outdated, and the room was small. On the first day, the common spaces smelled of cigarette smoke, but that was gone on future nights. The street lights from outside are very bright, so the blinds are a must at night. Finally, the wind is so powerful, and the roof so flimsy, there were sounds of metal clanging on the roof throughout the day and night. The good: Breakfast was great, and the rooms were very clean. The price seemed reasonable given this is a tourist town.

Authenticity & Character
Location
Staff
More attentive front desk staff for check in
Cleanliness & Comfort
Ensure there is no cigarette smoke smell, and better secure whatever is on the roof making a ton of noise in the wind
Weskar Lodge
Puerto Natales

This is a nice hotel just outside of town. The rooms are warm, and ours had a great view of the fjords. The walk to town is beautiful, but also must contend with the extreme wind making it feel like more than the 5-10m walk advertised. This would be a 4-star review, however on checkout the hotel presented us with a bill of unexpected charges (box lunches, and the welcome drinks we thought were included).

Authenticity & Character
Location
In vs Out of town
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

This was our first tango show and was enjoyable. The dancers were professional, and musicians (especially the accordion player!) were great. However, it was over the top targeted at tourists and felt like a whole production. The food was not good, the tables were packed together and not intimate (big long tables of people, not individual tables). We would have preferred to find a more authentic feeling tango experience, but still enjoyed ourselves.

Quality of Experience
Food
The food tasted like it was prepared on an assembly line. Despite them asking how the steak should be cooked, they were all medium well.
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

This is such a unique experience, one of the few places in the world you can experience hiking directly onto the glacier. The operation is very commercialized (probably ~70 people per hour), but the actual glacier trekking is done in smaller groups and was amazing. This made the otherwise so-so time in El Calafate worth the stay!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our bus broke down on the way back, but a new bus was sent out promptly so the delay was <30 minutes.
Dinner at Mako Fuegos y Vinos
Dinner at Mako Fuegos y Vinos
El Calafate

What a fantastic dinner! The food was amazing, the wine was superb, and the steak was the best steak I'd ever had. This dinner was a highlight of our whole trip.

Quality of Experience
Guides, Drivers and Staff
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

This hike delivers what it says - a guided trip from Puerto Natales to the base of the towers. However, there were some aspects for us which could have been better. The main struggle was our group had a wide variety of hiking abilities. This was a challenge to manage for the two guides. This meant we paused often for breaks to let the slower folks catch up. It felt like playing stop and go at times. The weather was also not ideal, and the guides suggested at a few points we wouldn't even attempt the final stretch to the lookout. In reality, the final stretch was totally fine for the ~half of the group with some hiking experience and we (along with all the other guided and unguided hikers we saw) made it up without issue despite all the hesitation from the guides. Overall, I think the hike was probably 2-3hr longer than it needed to be given our fitness level. The guides themselves were very nice and knowledgeable about the park, and could answer many questions about the plants and animals we saw along the hike. While there could have been aspects navigated better in retrospect, the guides were stuck with a difficult range in hiking fitness for the group and no matter how they approached it not everyone would be satisfied.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The driver was great, but the climate control in the van was all over the place
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 29, 2026

Hi Emma, thank you so much for sharing your detailed reflections! I’m thrilled to hear that you had such a wonderful time hiking, exploring, and enjoying the cities, and that El Chaltén was a highlight for your🏔️🤩
I really appreciate your feedback. It’s incredibly helpful for us as we continue improving our planning and local recommendations. I’m glad you felt supported with our team and the in-country help number, and I hope the rest of the trip memories stay with you for a long time!
Looking forward to helping plan your next adventure whenever the time comes! ✨

Three incredible days in Mendoza
Argentina | Dec 17 - Dec 22, 2025

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we... Read more

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review
Argentino Hotel
Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character
Location
Within walking distance to
Staff
Cleanliness & Comfort
Activity Reviews
Trekking Confluencia 🚶‍♂️🚶‍♀️
Trekking Confluencia 🚶‍♂️🚶‍♀️
Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience
Guides, Drivers and Staff
Transport
Biking Through the Vineyard 🚴‍♀️🍷
Biking Through the Vineyard 🚴‍♀️🍷
Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Quebrada del Cóndor
Trekking Quebrada del Cóndor
Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026
Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.
Thank you as well for your patience, flexibility, and great attitude throughout the planning... Read more

Hi Donna, thank you so much for your lovely message and for taking the time to share your experience! 😊
It was truly a pleasure helping you make the most of your time in Mendoza and adapting the itinerary along the way to fit all the moving parts. I’m so glad you were able to enjoy such a great variety of experiences in just a few days, from the city and vineyards to the mountains and the Uco Valley.

Thank you as well for your patience, flexibility, and great attitude throughout the planning process. It means a lot to know the trip was memorable for you. I’d be delighted to help you plan another adventure in the future! 🌍✨