We had the trip of a lifetime! Exploring Ital...
Italy | Oct 14 - Oct 23, 2023

Mark
Mark T.
Waterford, MI | Reviewed on Oct 27, 2023

We had the trip of a lifetime! Exploring Italy with our numerous drivers and guides made the travel easy and fun. Every detail was accounted for. We loved Valentina, Suzanne, Roberto and Elizabeth. They assured that we saw all there was to see and added an element of pure Italian hospitality. Our hotels were amazing and our tours were outstanding. Jessica's planning and hard work assured that we would have a great trip. The App was easy to use and made train transfers and meeting times and places a breeze. We look forward to using Kim Kim for another adventure. Well done!

Hotel Reviews
Palazzo Salgar
Naples

Crowded lobby and small room. The breakfast was good.

Authenticity & Character
Nothing special here
Location
There wasn't much to do near the hotel.
Staff
Cleanliness & Comfort
Clean and comfortable
Star Hotel Rosa Grand
Milan

Great location, great breakfast!

Authenticity & Character
Very upscale.
Location
Close to the Dumo and other attractions. Close to all things on our walking tour.
Staff
Very helpful staff
Cleanliness & Comfort
Albergo Posta Marcucci
Bagno Vignoni

The spa was amazing but the room was hot and small. It. seemed a bit out dated. The breakfast was delicious!

Authenticity & Character
The spa area was FABULOUS! It made our stay exceptional.
Location
This was a great mid-point for us.
Staff
The waiter at the restaurant was rude. We were treated poorly.
Cleanliness & Comfort
It seemed old and outdated. The rooms were hot.
Tree Charme Parliament Boutique Hotel & Bistrot
Rome

This hotel was a GREAT location. The breakfast was marginal and the rooms were small.

Authenticity & Character
This felt like Rome!
Location
Could not have been better!
Staff
They accommodated our schedule and packed us a breakfast for our early tour.
Cleanliness & Comfort
Hotel Conca Park 4* Sorrento
Sorrento

Great location. This hotel was beautiful! The breakfast was amazing as was the view! the grounds were immaculate and the amenities were superb. We loved this hotel. I am so glad that we spent multiple nights here.

Authenticity & Character
This was a beautiful hotel.
Location
Close to town and easy to walk to where we wanted to go.
Staff
Cleanliness & Comfort
Activity Reviews
Express Milan Duomo Tour with Terrace Access
Express Milan Duomo Tour with Terrace Access
Milan

Our guide was well-informed but spent too much time on the history and did not seem aware of our time constraints. We just barely fit the roof-top visit in and she seemed confused when we told her that we had an early departure for that day. Overall it was a good experience but we felt bad for our tour guide who seemed prepared for a much longer experience.

Quality of Experience
It is simply an exceptional place
Guides, Drivers and Staff
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Lake Como and Bellagio – Full Day Trip from Milan with Cruise
Italy

Elizabeth was amazing. She kept us on time and on task and allowed time for our own adventure in Bellagio. She recommended a fabulous lunch spot and joined us for a great outing.

Quality of Experience
Guides, Drivers and Staff
Elizabeth was outstanding!
Transport
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy

We loved our vineyard tours but especially appreciated Valentina taking us to a small town for the most authentic experience of our week. She found a lovely lunch spot and communicated in Italian with the owner to allow us to experience a very special lunch. Although it was only a fragment of our tour, it was most memorable. We adored Valentina!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

Vera did a good job of giving us the basics of Rome. She took us to some different places.....the Trevi Fountain and the old Hospital now University which was very interesting. I wish we had seen the castle and DiVinci museum. We were extremely tired and probably not the best audience. She did a great job.

Quality of Experience
Guides, Drivers and Staff
Vineyard Walk and Tasting in an Umbrian Vineyard
Vineyard Walk and Tasting in an Umbrian Vineyard
Italy

We had a fabulous tour and lunch at the Argillae vineyard. We loved the wine and really appreciated the time the owner (female/daughter) Julie? spent with us. She was so professional and fun and made our experience valuable. The lunch was amazing and was paired with the wines. This was a high point of our trip for sure.

Quality of Experience
Guides, Drivers and Staff
Our driver was pleasant and a very good driver.
Transport
on time and efficient.
Explore Rome in a Day
Explore Rome in a Day
Rome

Wow! We saw so much and learned so much. The Vatican Museum and Sistene Chapel were amazing. We saw all the sites! Suzanne was wonderful! Very informative and fun. She took us to a great lunch spot and knew how to make the trip very authentic for us. She was one of our best guides. We loved her!

Quality of Experience
Guides, Drivers and Staff
She was genuine and just a lovely person!
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Good trip. Our driver was very nice. Our Pompeii tour was great.

Quality of Experience
Guides, Drivers and Staff
Nancy gave us a great tour of Pompeii. She had great information and was loads of fun.
Transport
Efficient, on time, we felt comfortable. Nice vehicle
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Nancy gave a very good tour. She knew a lot about Pompeii but didn't overload us with too much information.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour by Sorrento
Exclusive Capri Boat Tour by Sorrento
Italy

This activity was cancelled due to strong winds and storms. We were so SAD! This was to be a highlight of our week. No one could help the circumstances. We will need to come back!

Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

We had torrential rain during part of this tour. Our drive Roberto was one of our favorite people on this tour, He took plenty of pictures and really seemed to enjoy his job. He made the day special.

Quality of Experience
Guides, Drivers and Staff
Roberto was FABULOUS!
Transport
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

This felt very authentic. We loved meeting the chef and had a wonderful lunch during our tasting.

Quality of Experience
Food
Guides, Drivers and Staff
Roberto took us to this event. The chef was adorable and so funny. He made the experience great!
Transport
Naples Pizza Making Class
Naples Pizza Making Class
Naples

This class was fun but seemed a bit commercialized and not authentic. There were so many groups at the same time. The pizza making was fun and the pizza was good but it was very hot and a bit uncomfortable.

Quality of Experience
Food
We had much better pizza earlier that day.
Guides, Drivers and Staff
Transport
Taxi
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 27, 2023

Ciao Mark,

I really wish to thank you for your kind words, It was a pleasure to assist you and your group. I'm glad to know you enjoyed our App, and helps you to handle all details while traveling. We have been working on implementing new tools to make your vacation increasingly enjoyable and always stress-free! See you next time, arrivederci!

Jessica & Storywalking Team