Loved Patagonia with KimKim!

Patagonia | Dec 21 - Jan 1, 2023

Overall hotel location was pretty good. But the rooms and bathrooms were very dated and not what I would consider normal for a four star accommodation.

This was more of a hostel experience as I believe KimKim's normal partners were booked up. The rooms were fine. The breakfast was okay. The staff was very friendly. Location was great. For a hostel experience, I think this was good, though we usually prefer staying in nicer places. I think "luxury" is not something that is in abundance when you are in remote Patagonia though, so this was fine for us.

This was more of a hostel experience as I believe KimKim's normal partners were booked up. The rooms were fine. Heat was not working properly the first night, was better the second night. The breakfast was okay - did like that they cooked fresh eggs if you wanted it. The bathrooms were very barebones. The staff was very friendly. Location was great. For a hostel experience, I think this was good, though we usually prefer staying in nicer places. I think "luxury" is not something that is in abundance when you are in remote Patagonia though, so this was fine for us.

We typically like to stay in hotels, but all typical partners of KimKim were booked up. However, we loved this charming little bed and breakfast. The host was great - so friendly, so helpful, made great breakfasts every morning at the time we wanted. The rooms were cute - everything we needed was in there. Location was a bit far walking from the town square, but it was fine. Would 100% recommend anyone to stay here.

Heat was not working. Not only could we not control it from our rooms, we had to call the reception any time we wanted it to be warmer or cooler - they said rooms do not have the ability to make temperature changes, only the front desk could. We waited 30 minutes to check in. There was only one person ahead of us - there was no issue, they were just extraordinarily slow. The rooms were tiny, but the bathrooms and sleeping arrangments were fine. The breakfast was a good one - but they ran out of eggs (one hour before breakfast shut down), and there was a line to get a table at 9am. I ended up having to stand and eat my breakfast. There was one staff member - Fernando - who was extraordinarily patient and friendly despite all of the frustrated guests. Kudos to him. With all of the other accommodation options in Santiago, please don't have anyone stay here again.

Tour guide was 45 minutes late - but we gave him a pass. Traffic was crazy because of the World Cup win. Great bike ride around the city. However - it's dangerous for kids. You often ride in the street, right next to cars and buses. Please know this if you are booking with children.

Wish we could have done the tango without the dinner. Not worth it for vegetarians. Also - if you have kids - the show starts after 10pm and ends after midnight. Still, the show was great, and a very cool experience for us all. Hated that they picked up five other guests along the way - it took us more than 45 min before we even got to dinner, even though the location was so close to our hotel. Would have rathered saved on the transport expense and uber'ed ourselves

In theory, this is a great experience. Our weather was not great, so it was hard to kayak against the wind. Totally not the fault of our company. All that being said - the gear was great, and they provided most of it. Wish they would have explained a bit more about what to wear and not wear. What our tour operator told us was not accurate. Of the five kayaks on our trip, two were not perfect - the end of one kept sinking, and another had no backs to the seats. The guide was nice and enthusiastic. Loved the raft to help our kids along. However - the guide never sent us any pictures as he promised after. That's a big problem when he tells us not to take our phones on the kayaks.

This was an amazing hike. Not sure we needed a private guide. But all was great about it. A must do. It's tough - be warned!

What an incredible day and site! It's VERY commercialized, but despite that, we thoroughly enjoyed.

Not sure how needed this was as it was the end of our trip. But it was great to meet Nara in person.

This was a great way to see the park. Our tour guide (Vincenze?) was so friendly and fun. But he was chatty with almost every other guide he came across, so we would have to wait for him at every stop to finish talking with others before we could move on. We also didnt get a chance to see the eastern part of the park. We were told it was too windy. But we met others who were on private tours and they all got to go to that side of the park, so we felt let down by that. Too much time spent at Hotel Lago Grey - we didnt need a snack, we would have liked to take that time and seen another site.

We were hesitant about the group tour. But it worked out well. Guide made us keep on pace, and we had an incredible view at the end

Nice guide, nice tour, great to learn about the city.