Erin Wiley

Excellent hotel for a stay in Porto Natales. The location is perfect for exploring town on foot. The view from the front of hotel is beautiful. The staff and breakfast buffet were fabulous. Because it is located on a busy street it can be a bit noisy. The rooms facing the road have the best views but if noise is a concern, ask for a room not facing the road.

This was our first experience in a true Refugio. What a great vibe and place to spend the night.

We stayed in the cabanas. They were very nice with two twin beds, great views of the night sky, pretty waterfall nearby.

This is the biggest and busiest Refugio we stayed in. The dining room is large and can easily accommodate more people. Loved the bar area and ability to order a beer and pizza after a very long day of hiking.

We enjoyed this experience and especially loved seeing the penguins. The Beagle Channel tour was informative. We feel that it would have been enough to just spend one day in Ushuaia since this seems to be mostly a port for Antarctica trips.

Nara was detailed and informative in her briefing. She answered all our questions.

This was a great way to end our W trek. The glacier has to been seen in person. Words don’t do it justice.

Clean, good breakfast, and very helpful and friendly host.

Brand new, clean and well functioning bathrooms and showers. Elevated tents were new, comfortable, and safe. The Refugio next to the campsite had excellent meals that were well worth the cost.

Great pool and small, but comfortable rooms. Good location.

Beautiful rooms, very friendly and helpful staff.

Great Service! Excellent food options in the restaurant. Amazing view of the bay from our ocean facing room.

Comfortable boat ride. Great views of waterfalls and glacier. Hearty lunch of barbecued chicken and lamb. An overall great experience!

Wonderful day-long trip. Very scenic, populated with llama-like deers. Took plenty of pictures with many stops along the way. Good lunch with soup, entree, and dessert. Good local guide, Daniella who made the trip enjoyable and comfortable.

Excellent location and views from the room. Friendly Hotel staff

We learned a lot from our tour guide, Lucas; however, we were expecting to do more hiking and this was more of a guided tour. We did hike for maybe 30 minutes to a lookout, but the rest was being driven from location to location for pictures. It was a packed 18 person van and we were the last pick-up, so my husband didn't have a seat with a window and missed most of the scenery while were were in the van.

Estancia Laguna Sofia was absolutely stunning and being able to view the laguna and beautiful ranch from horseback was truly an experience the family will never forget. The staff was great with the kids and tailored to our riding levels (none to very little).

While the premium class was definitely a treat yourself experience, I'm so glad we did it. We ended up having entire car to ourselves and the time of our train was noon, so having lunch on the train was perfect after a morning in the national park. We also learned a lot during the ride using the provided earphones.

This was our favorite activity on the trip! The private tour is now the way we will book on future trips. Cami was an AMAZING guide, shared tons of information throughout the day, and was great with the kids. We did two longer hikes that ended with beautiful/picturesque views. In hindsight, I wish we stayed longer (more days) in Torres del Paine.

On the boat tour, we got super close to the glacier, which was a very cool experience. The walking tour was on our own, which we liked.

Our original itinerary had this included with a trip to the boat trip to the penguins, so this wasn't what we originally planned for (so please take my review with a grain of salt). Our guide was knowledgable and shared a lot of info, but we had two other individuals with us, cramped into a car, so the drive was uncomfortable. We would have enjoyed this more as a private tour where we were on our own timeline and had more space in the car. It also didn't help that this was after a full 12 hour day the day before (again due to an unexpected, last minute change). The hike to and from the waterfall was only about 30 minutes total, so not as much hiking as we were expecting. The food was delicious, but due to it being an Argentine holiday, we had to wait almost an hour to be seated, which extended the day longer than planned.

Seeing the sea lions, elephant seal, and penguins was truly an experience!

We didn't have any specific questions, so having someone walk through the itinerary we were already provided and had read through was not the best use of time.