An excellent family vacation was had by all!
Colombia | Mar 25 - Apr 1, 2023

Kirstin
Kirstin G.
Tucson, AZ | Reviewed on Apr 24, 2023

Michael from Chaska tours proposed an excellent itinerary and was attentive to our wishes and needs during the planning phase, and was very patient with our endless questions. When our arrival flight was delayed by a day, Michael rescheduled our affected tours more than once providing us peace of mind during airport chaos. When one service didn't work out as planned, Michael promptly arranged a refund. We truly enjoyed the personal and in-depth experience of all the tours and transportation.
Our tour guides Jauren, Joker, Sandra, and Jamie were fabulous and spoke good English. It was amazing to tour a coffee farm with a 5th generation local who grew up and worked there. Touring through the forest and archaeological site by someone who is clearly committed to the preservation of native fauna, flora and peoples was captivating even for the teenagers in our group. I can't say enough about this service and our visit to the country of Colombia. Cartagena is historic and charming, the area around Tayrona Park is beautiful. Hotels were clean and comfortable, the food was delicious and not expensive. The people we met were gracious and welcoming. Everything about our trip went great and we're looking forward to using this service to plan our next family vacation!

Hotel Reviews
Casa La Fe
Cartagena de Indias

We had adjoining family rooms on the street side with balconies. These are fabulous rooms. The breakfast was made to order from a menu with many selections. The rooftop pool and bar are fun, the views delightful. Many nearby restaurants to choose from. The staff was helpful and wonderful. Would totally stay at this hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta

Wonderful resort style hotel in a natural setting. You can walk to Tayrona Park from here. The staff is helpful, the restaurant is great. The cabins are peaceful and large. Book it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel El Prado
Barranquilla

It's an older hotel, very large, historic. Staff was very helpful. The breakfast was spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cartagena Street Food Tour
Cartagena Street Food Tour
Cartagena

Our guide Joker was funny and great! Food was excellent, it was fun to walk to various parts of the old city to try different things.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A really - we were walking :)
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 24, 2023
Dear Kirstin, We are so grateful that you took the time to share your experience with us. It was truly a pleasure to assist you with planning your trip to Colombia, and we're thrilled to hear that we were able to provide you with the service you were looking for.
We're glad to hear that we were able to be accommodating with your questions during the planning phase. We understand that traveling can sometimes be unpredictable, and we're pleased to hear that we were able to reschedule your...
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Dear Kirstin,

We are so grateful that you took the time to share your experience with us. It was truly a pleasure to assist you with planning your trip to Colombia, and we're thrilled to hear that we were able to provide you with the service you were looking for.
We're glad to hear that we were able to be accommodating with your questions during the planning phase. We understand that traveling can sometimes be unpredictable, and we're pleased to hear that we were able to reschedule your tours when your arrival flight was delayed, providing you with a relaxed arrivel despite the airport chaos.
When things didn't go as planned, we always aim to act promptly to make things right, and we're happy to hear that our quick actions to arrange a refund were appreciated.
Our tour guides Jauren, Joker, Sandra, and Jamie are some of the best in the business, and we're thrilled to hear that they provided you with a personal and in-depth experience on all of your tours. We understand the value of having local guides who can provide unique insights and stories about the places you visit, and we're glad to hear that they spoke good English and were able to captivate even the teenagers in your group.
We're thrilled that you enjoyed the coffee farm tour with the local who grew up and worked there. We're also pleased to hear that you found the forest and archaeological site tours captivating, and we're proud to work with guides who are committed to preserving the native fauna, flora, and peoples of Colombia.
Finally, we're so glad that you enjoyed the beauty of Cartagena and the area around Tayrona Nationalpark. Colombia is a wonderful country with a rich history and culture, and we're honored to have been able to help you experience it.

Warm regards,
Michael and the Chaska Tours Team.