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We had a wonderful time on our trip to Italy....
Italy | Oct 17 - Oct 24, 2024

Suzanne
Suzanne H.
Conyers, GA | Reviewed on Nov 07, 2024

We had a wonderful time on our trip to Italy. Melanie did a great job planning a “Comfortable Trip” for my mom. My mom can walk but not long distances so we needed an electric wheelchair for this trip. Melanie was able to find one for us to rent and had it waiting for us at the hotel. After talking w/ friends from the USA and reading reviews online, I was led to believe that Italy was not a wheelchair friendly place and we were going to have difficulty using it. Fortunately that was not the case. Yes, there were some narrow streets and steep hills but we were able to work around the obstacles and my mom did not have to miss out on any of our Italy experiences. Very happy that Melanie listened to our requests and planned the trip accordingly. She was also very accessible on what’s app during the trip and checked in with us regularly. Highly recommend her company. The only negative was that I had to postpone the trip a year and the price ended up increasing by about $1k a person. Not sure if that was because of inflation or because there was originally going to be 5 of us and it only ended up being 4.

Activity Reviews
Chianti Wine & Olive Oil Tour and Village of Siena
Chianti Wine & Olive Oil Tour and Village of Siena
Italy

Food and wine were great - the gnocchi was AMAZING! Family was very friendly. The only negative is that if u place an order it takes about 30 days to receive it which is fine because they tell you that upfront. However, I live in Atlanta and was having the wine shipped to San Diego for a party that I am attending Nov 9. The some said that he would ship the Monday after our tour. Unfortunately, totally dropped the ball on this and as of Nov 4th the order still hasn’t shipped. Had I know. That they weren’t going to follow through, then I would have just had it sent to Atlanta. I spent a lot of money on wine, olive oil, and vinegar that I won’t be able to enjoy.

Quality of Experience
Wish a tour of the vineyard was part of the experience. Maybe it wasn’t because the grapes had already been picked for the season??
Food
Gnocchi and tomato’s were so yummy!
Guides, Drivers and Staff
Rey friendly but son didn’t follow through on shipping my order in a timely manner
Transport
The driver was very friendly
Pizza Cooking Class in Sorrento
Pizza Cooking Class in Sorrento
Sorrento

So much fun. The chef was so funny. We really had a great time and the pizza was yummy. We met another group from the US on this experience. When we left, someone from the group forgot something at the restaurant and the chef chased us down on his motorcycle to return it to him.

Quality of Experience
Guides, Drivers and Staff
Transport
Capri and the Amalfi coast boat tour with the Blu Grotto
Capri and the Amalfi coast boat tour with the Blu Grotto
Italy

Really fun day. The driver was very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Loved Pompeii. Our guide was very knowledgeable and it was very interesting hearing the history of the city.

Quality of Experience
Guides, Drivers and Staff
Andrew was very knowledgeable and nice. He made the tour interesting. Only thing is that he often walked far ahead of us and was on his phone a lot. There was one time when he took my mom by elevator and we took the stairs and met him. He said do t worry, I will stay with her. When we met up with them he was walking far ahead of her.
Transport
Driver was nice but not a very good driver. His van was a lot older than the other vans we had taken. He drove fast and passed other cars in traffic. This was the only day that my niece got car sick during any of our tours.
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Nov 07, 2024
Hi Suzanne, thank you so much for taking the time to leave a review. I'm so pleased your mum and you all had a lovely time and that a few extra touches helped make it a comfortable trip for you all.
As you know I'm trying to get an answer regarding the wine, fingers crossed you will get to enjoy the wine after all. Thank you for commenting on the experiences, guides and drivers, I will definitely look into the car for you, as you noticed from the past days, we always use the best cars so... Read more

Hi Suzanne,

thank you so much for taking the time to leave a review. I'm so pleased your mum and you all had a lovely time and that a few extra touches helped make it a comfortable trip for you all.
As you know I'm trying to get an answer regarding the wine, fingers crossed you will get to enjoy the wine after all.

Thank you for commenting on the experiences, guides and drivers, I will definitely look into the car for you, as you noticed from the past days, we always use the best cars so I'll see what happened there.

I'm really pleased we were able to arrange Pompeii too, not the best place for wheelchair access and I know the disabled route is not as enjoyable but the guide informed me he was able to skip the lines a few times and extended the tour a little to allow you to see a little more too!

Indeed the higher price was due to having to split everything by 4 and not 5, and to make it more comfortable we also decided to make some changes like arrange private transfer from Florence to Sorrento, wheelchairs to be delivered and some other little tweaks which were not arranged last year.

Thanks again for booking and I'm so pleased I was able to help you all make special Italian memories! I look forward to your next trip to Italy!

Take care,
Melanie

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