Beyond Expectations

Costa Rica | Feb 13 - Feb 21, 2025

I will start this review by saying this was one of the best trips overall that we have experienced. We had never worked with Kim Kim before so let's just say we were a little nervous. Everything was well planned and organized starting with Gustavo all the way through the planning process but you never know how things will go until that very first interaction at the airport. Well let's just say our flights were delayed on both ends and that's certainly no fault of Kim Kim. We obviously let the driver service in San Jose know that we would be late and once we landed in San Jose we were already in communication with each other so very comforting. From the moment of that first transport at the airport to all of the other transport throughout our 8 days, we were very pleased with the promptness, cleanliness, professionalism and bilingual abilities of all of our drivers. Our hotels(Hotel Presidente in San Jose, Arenal Kioro and Parador in Manuel Antonio were all great with the latter two having exceptional views. Hotel Presidente is in an urban area in close proximity to a lot of nearby activities so of course we didn't care about the views. All hotels were very clean and had great breakfast buffets. We only ate two other meals at the hotels during our trip. One dinner at Arenal Kioro was a seafood medley for two that probably could have satisfied a family of four. Our other meal was a quick grab at Parador which was just fine before our next tour time. All hotel staffs were courteous and bilingual so easy to communicate with during our stays. The three hotels were all very different with Hotel Presidente being in an urban setting close to major attractions which is what we wanted there. Arenal Kioro was on beautiful grounds more in a rain forest setting with sweeping views of the volcano. Parador took advantage of beautiful ocean views and definitely had more of a resort feel. There were many families there and maybe someday we'll come back with our own extended family as it seemed like a great place for both adults and children. All hotels were safe with appropriate security at all gates.
Before I review our activities, I just want to make a comment about Greg and others that we worked with in planning this trip. They were all excellent about keeping us informed as we did have a couple of cancellation issues. Greg either found us a beyond expectations alternative or promptly refunded us money, One of our concerns going into this trip was that we would largely be on our own once we got to Costa Rica. Let's just say that to the contrary, we felt Kim Kim was there every step of our trip.
Starting with the two activities we did not get to experience through no fault of Kim Kim. The second day of our trip we were supposed to go on a Costa Rican Culture and Cuisine Walk in San Jose. Greg let us know well ahead that the operator cancelled but in doing so refunded our our money and also arranged for a phenomenal alternative beyond our expectations. The only other activity that cancelled on our trip was on our very last day. Regarding Kids Saving the Rainforest Wildlife Sanctuary-Our transport never showed and we called the organization several times that morning. Our hotel staff even tried on our behalf and they never answered the telephone. Being that this was our last day, there was nothing we could do about an alternative but our money was promptly refunded . We still don't know what happened but it is what it is or Pura Vida.
Review of Activities-
Self-guided activities(Kim Kim did not schedule for us)-Nature walk in Ecological Park and Butterfly Park Danaus-This park was a pleasant enough walk but would not recommend it without a guide. Fortunately, the park staff realized after we returned from a fairly short walk that we probably did not take full advantage of the activity. A staff member was kind enough to take us back out to see sloths, caimans, and toucans although not a formal tour so our trip there would be more memorable. The second self guided trip we did was to the La Fortuna Waterfall. Doing this self-guided was just fine as it was basically a walk down 500 steps to the falls and then a swim. There are lockers near the entry, to store dry clothes so assuming someone can make the 500 step walk, it was fairly easy to do on our own and worth the trip. The third self-guided piece of our tour was to visit Manuel Antonio Beaches after the guided Manuel Antonio Nature walk. We basically stayed a couple of hours in the National Park to enjoy the beautiful beach. We found a quieter side of the beach after our tour and it was well worth spending that time there.

Wildlife Rescue Center Tour-San Jose-We found this to be a very relaxing introduction to the wildlife we would see throughout the rest of our trip. We would recommend this as it was not only enjoyable with our guide but also gave us an opportunity to see a caring organization rehab and take care of wildlife that will never be able to be reintroduced into the wild. Well worth it to see and a wonderful cause.
Nocturnal Frog Excursion and Traditional Costa Rican Dinner-La Fortuna. The night walk was easy to navigate and the guide was enthusiastic but we did not see much in the way of wildlife. We do realize that this is not a zoo so every night-wildlife observation will be different. The Costa Rican Dinner was excellent and the family was very hard-working and hospitable. Even though if the walk itself was not that great, the dinner more than made up for it and made the trip out here well worth it.
Arenal Volcano and 1968 Reserve Guided Hike-La Fortuna This was a great hike with a wonderful guide that stopped and spoke with us a number of times. Half the trail was easy to walk and navigate. The other half as we ascended through more of lava flow-rocky areas was a little more challenging. We certainly enjoyed but those with younger children or seniors with mobility challenges may find the second half of this walk difficult. I will also say that our guide took the extra step not only to provide us with fruit in the end but lay it out on a table and table cloth that was above and beyond our expectations.

Rio Penas Blancas Safari Float-La Fortuna
This was a very relaxing float down the river in a six person raft perfect after our hike in the am. The guide was great and there was really not any work to do other than the occasional paddle. The current really did the work. Although the wildlife that day wasn't particularly abundant, we did see sloths, monkeys, and a number of birds. Enjoyed the scenery and nature and would recommend this for a relaxing afternoon.

Sky Tram, Ziplines, and Skywalk Adventure-La Fortuna
We had a great trip with a lot of enjoyable activities but this was our favorite excursion. My wife was a little hesitant about the zipline. We have done them a few times in the past but it had been several years since our last one. Let's just say we both loved this activity as it was extremely safe and well organized. The staff also was sensitive to taking care of the younger ones in our group and would either assist them across or have them go together. The guided walk through the rainforest and over hanging bridges was extraordinary as well. It was an easy enough walk and a great way to get us out of the rainforest.
Coffee, Chocolate, and Sugar Cane Tour-La Fortuna
This was exactly we we expected and what we wanted on this afternoon. An educational and easy walk through sugar cane, cacao and coffee fields along with tastings along the way. The coffee and chocolate tastings were well done as they showed those important products to Costa Rica in their various processing stages.
Manuel Antonio Jungle Night Walk-This was probably the one activity during the whole trip that I'm not sure we could recommend. We realize that every night could be different in terms of wildlife you could see. The setting was a little strange as it was literally outside of a busy restaurant parking lot. With that said, certainly every portion of rainforest could be fascinating. As we walked through the forest, we mostly saw insects and spiders and although we all had flashlights to help spot, I'm not sure that our guide was all that excited to be on our tour. The walk was simple enough to navigate but we left the forest without seeing much at all. I guess we had higher expectations after our volcano walk of the fruit served at end but even that seemed like a less organized and not well-thought out presentation.
Manuel Antonio Nature Walk-We didn't realize how busy this park was but we had a guide that really made this tour special. He was enthusiastic, willing to take the time with us to take excellent pictures and he was an excellent spotter. He also was extremely personable not only with us but with other guides who clearly were keeping each other informed about wildlife sitings. This was also an A+ experience and highly recommended.
Catamaran Adventure with Barbecue-This was the largest group activity that we did the whole trip and as such could have been really chaotic. It was everything but chaotic and very well organized from start to finish. It was the only time that rain interfered at all with our trip but was not that big of a deal since there was more than adequate covered space on the boat. The only downside was that the boat parked a fairly long way from the snorkeling opportunity. We have snorkeled in the past so were looking forward to it but once we got there, it didn't quite seem worth the swim on a rainy choppy sea day. With that said, we know this wasn't a snorkeling trip and certainly enjoyed everything else about it. There was no skimping on drinks and food was great and served in a very organized way and we were truly amazed at how quickly that all the people on the boat got served. Add to that we saw a whale and dolphins and you have a very enjoyable trip and highly recommended.
The last activity review is not one that was recommended by Kim Kim and I appreciated your staff professionally telling me they did not have a recommendation for this activity. We were originally wanting to do a Las Dumas Mangrove boat tour but because of the tides and our schedule it could not be accommodated. I booked a Night Mangrove Safari Tour through trip advisor/Costa Rica Jade Tours not knowing what to expect. They picked us up promptly and took us to a boat dock where we had a private tour. There were other boats on the mangrove (Las Dumas) river that night with more passengers but we were by ourselves. Let's just say this trip was truly fascinating and an adventure at the same time. The driver and guide were able to spot some incredible snakes, birds, insects and small mammals. While we thoroughly enjoyed this excursion, it was a little on the rougher side and none-the-less could potentially be seen as less professional than everything else Kim Kim recommended to us. We also had dinner as part of this excursion and had a quick stop at a cute little restaurant with our guide in Quepos. Personally, I would highly recommend this tour but leave that up to your expert trip planners.
Thanks for the opportunity to provide you with our tour insights. We truly enjoyed working with you.

Our other day two activity in San Jose was the Wildlife Rescue Center.This was a truly relaxing and enjoyable experience and a great introduction into the wildlife we would be experiencing throughout the remainder of our trip. This is also a caring organization that is focused on the wonderful cause of rehabbing animals and taking care of those animals that could not be released in the wild. Definitely worth a visit.

Day 3-We did two self-guided trips in the morning and afternoon so Kim Kim did not arrange. The first was a self-guided walk through Ecological Park and Butterfly Garden Danaus. This was a pleasant and easy trail walk but I would definitely do a guided tour here because otherwise you will miss much of it. We finished after a short time on the trail and I think the staff realized that we missed much of the experience. A staff member kindly took us back out to see caimans, sloths and toucans that we would have otherwise missed. We really appreciated their kindness towards us. We also did a self-guided tour of the La Fortuna Waterfall. Assuming that you can do the 500 steps, this was certainly worth it. They have lockers to store dry clothes if you want to swim at the base of the falls. This is something you can do self-guided.
Nocturnal Frog Excursion and Traditional Costa Rican Dinner-The frog excursion itself was little disappointing since we only saw two frogs on the hike. However, we know that this is not a zoo so some nights, I'm sure you would see more wildlife than others. The dinner afterward however was fantastic and the hosts were great so that in itself made this a worthwhile time investment.