An amazing trip and great value for money!
Japan | May 31 - Jun 13, 2024

Sunita
Sunita K.
Elmhurst, IL | Reviewed on Jun 14, 2024

Our trip to Japan was amazing! Working with the Kimkim team was Simply wonderful. I have not used Kimkim previously and was initially skeptical of going with an online travel agent/agency. But it was the best decision I made. My travel contact was Katie and she was prompt with communication from the very beginning and especially during my stay in Japan. Starting with planning they came up with sample itineraries based on the number of days I was planning to spend and the cities I wanted to visit. I went off some suggested itineraries on the Kimkim website and looked up the cities on travel guides like lonely planet, and worked with Katie to find the itinerary further. I visited Tokyo, Matsumoto, Kamiki, Takayama, Kyoto with side trips to Nara, Araya and Hiroshima. Katie provided me with the local guide who is very helpful in navigating transportation, especially in Tokyo and Kyoto. Booking tickets for Japan rail, including Shinkansen trains was all done by them! The hotels they booked were simply amazing both in terms of location and service. I would highly recommend using them

Hotel Reviews
Shiba Park Hotel
Tokyo

A great hotel with a wonderful breakfast buffet That allowed me to sample Japanese cuisine (besides sushi). The hotel’s amenities and staff were simply wonderful. A great mid-century modern decor with a library. I have not seen a similar concept in any of the hotels I have visited in the US. The hotel location was walking distance from Tokyo Tower and subway stations. I will definitely be staying here again if I visit and reserve one day to spend at the hotel exploring there, Library.

Authenticity & Character
I have not stayed at a “book/library” hotel before! Each floor was dedicated to a category like cooking, art and architecture with books by Japanese authors! I regretted not spending enough time at hotel
Location
Close to subway, Tokyo tower, restaurants. It had a coin laundry which was convenient to use. Had luggage forwarding service and a currency exchange that had a better rate than I got at my US bank!!
Staff
Everyone was friendly.. many had excellent English speaking skills
Cleanliness & Comfort
The rooms were small by US standards but so well laid out with such excellent design features that beats the top US hotels at a similar price range
Iroha Grand Hotel Matsumoto Eki-Mae
Matsumoto

Excellent location 5 minutes from train station, clean spacious room for our party of 3 and good breakfast buffet

Takayama Green Hotel
Takayama

A large hotel with 2 Onsens! We had a Japanese style room which was so spacious for our party of 3. The staff came twice a day to set up and remove the futons for sleeping. Had a great souvenir shop with Tax free option that was better than the one at Haneda. 3 great restaurants and the BEST breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They came to make and take down our futon beds twice a day.. room was the larger than any suite I have been to at comparative range of hotels in US!
Kyoto Ryokan the Kinoe
Kyoto

I could not have asked for a better Ryokan experience! It is a 70 year old hotel that seems small on outside but Rooms were large and convenient. The Onsen was clean but not the best Onsen I had seen on this trip ( after experiencing a hot spring Onsen in Takayama one would not opt for this “usual” style of Onsen ). The breakfast experience was so authentic! Everyday was slightly different than the next. The location was EXCELLENT.. so close to Kamo river.. watching the sunset there was unforgettable!

Activity Reviews
Geisha (Maiko) Tea Ceremony & Show
Geisha (Maiko) Tea Ceremony & Show
Kyoto

The tea ceremony experience was not exactly what I expected. I anticipated a traditional setup with a Geisha or a Maiko (Geisha in training). However, the tea experience we had was different from what was described in the itinerary. Instead of a traditional setting, it was held in a dry sculpture garden, where we did some gravel art meditation. Despite this, my kids enjoyed it. We were served tea and a dessert, but it felt like something I could have gotten at a local tea shop. Knowing that there were several tea houses near our hotel in Kyoto, I might have opted for a more traditional geisha tea ceremony if I had known.

TeamLab Borderless: MORI Building Digital Art Museum
TeamLab Borderless: MORI Building Digital Art Museum
Tokyo

I was really looking forward to visiting the teamLab Borderless at the MORI Building, but we ended up going to teamLab Planets instead. Initially, this change was a bit confusing and inconvenient since Planets was further from our hotel, but the experience turned out to be amazing. The guide informed me about the change the day before, which was really fortunate. TeamLab Planets had around five exhibits, and though it’s a smaller attraction compared to MORI, it was still a beautiful and immersive experience. Communication about the change could have been better, but overall, I was happy with the visit.

Full Day Hakone Mt Fuji National Park Excursion from Tokyo by Private Vehicle and Guide:  National Park, Cable Car up Mt Owakudani, Pirate ship across the Lake Ashinoko
Full Day Hakone Mt Fuji National Park Excursion from Tokyo by Private Vehicle and Guide: National Park, Cable Car up Mt Owakudani, Pirate ship across the Lake Ashinoko
Tokyo

I had a fantastic time on the Mount Fuji National Park excursion. The car that picked us up was very comfortable, and the guide was great. We took a cable car up Mt. Owakudani, which offered stunning views, and then we enjoyed a pirate ship ride across Lake Ashinoko. The whole day was well-organized and enjoyable. Despite one minor issue with a driver, which was quickly resolved, the experience was memorable.

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Jun 21, 2024
Dear Sunita, We are truly delighted to hear about the wonderful experiences you had during your trip to Japan and to see the captivating photos you shared! Your satisfaction with our services is a testament to the trust you've placed in us, and it is our greatest honor. We are immensely grateful for your recommendation and value the feedback and suggestions you've provided. We are committed to continuously improving our service quality to ensure an exceptional experience for all our... Read more

Dear Sunita,

We are truly delighted to hear about the wonderful experiences you had during your trip to Japan and to see the captivating photos you shared! Your satisfaction with our services is a testament to the trust you've placed in us, and it is our greatest honor.

We are immensely grateful for your recommendation and value the feedback and suggestions you've provided. We are committed to continuously improving our service quality to ensure an exceptional experience for all our travelers. Should you have any future travel plans or need further assistance, please do not hesitate to reach out to us. We look forward to the opportunity to serve you again and to help you create more cherished travel memories.

Thank you once again for choosing us and for sharing your travel stories with us.

Warmest regards,
Katie