a smooth, luxurious travel experience start to finish
Italy
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May 26 - Jun 6, 2024
From start to finish, working with the KimKim team was easy and personalized. Giulia was so incredibly informative, responsive, and helpful every step of the way. Once we were actually on the trip, Marta and Valentina were available 24/7 via WhatsApp and helped us with a couple of small issues that arose. Both were due to things that arose on our end and nothing to do with any problems with the travel plan. They helped us make some adjustments and correct some mistakes we made allowing us to enjoy our trip stress free. Every hotel Giulia booked for us was absolutely perfect. We wanted boutique style accommodations and each hotel was unique and intimate. The hotels were each staffed with attentive, friendly, and helpful people as well as being immaculate in their cleanliness. The private drivers were absolutely indulgent, allowing us to travel the new country from the back seat of a luxury car with zero concern. Each one was timely, professional, and hospitable. The tours Giulia selected for us were exactly what we wanted and skipping the lines at incredibly busy places helped us make the most of our time. The train tickets and other travel arrangements were perfectly plotted and explained in our paperwork making our transitions from one destination to the next exceptionally smooth. This was a first class experience. I have only one tiny wish and that is for an itemized invoice when booking. Even so, I would recommend KimKim to anyone asking for a luxurious and pampering travel experience!
Hotel Reviews
A lovely experience from check in to check out! This was our 30th anniversary trip and there was a special treat and card waiting for us in our room when we arrived. The online photos do not do the hotel justice. It was bright, welcoming, private, and homey. Everything was so clean it sparkled. The breakfast was personalized and delicious. Every staff member we interacted with was happy to provide whatever we wanted or needed. The garden is small, but beautiful and perfumed. We prefer smaller, boutique hotels to larger ones and this is a perfect example of why. We felt like everyone there knew us and was trying to make our trip special. My only suggestion would be to put in ceiling fans as the air did sometimes get a little still. However, I would definitely stay here again even without one! Wonderful experience!
The location was fantastic. We stayed in the Simonetta room with a view of the beautiful Duomo. The room was beautifully decorated and equipped with everything we needed. Surprisingly, we really loved the smart tv at the end of the bed. No one goes to Florence to watch tv, but at the end of the night when you’re exhausted, it was nice to unwind to! The owners were very accommodating and even offered to pack us a breakfast take away when we had to leave for an early morning tour. The B&B was quiet and had a feel as if you were a resident of Florence instead of a guest. Umbrellas were provided which came in handy as it poured one day while we were there. Wonderful stay!
Firstly, Mary Joy and Veverly were amazing. Both staff members made us feel like family! Mary Joy greeted us by name and was so friendly with helpful suggestions and provided a wonderful map upon checkin. Each morning Veverly made our coffees and visited with us like an old friend. The location was great and felt central to any direction we were walking to each day. Very close to a market with good souvenir items, just beware of the voracity of the sellers! You have to just walk away if uninterested, but this was true throughout Italy. We found ourselves in need of a laundry at this point in our trip, and a self serve one with built in detergent machines was just steps away. The only complaint, which wasn’t a major issue at all, is that the tv was not able to connect to our streaming services. No one comes to Rome to watch tv, but at night my husband and I like to watch as we fall asleep. Overall, a wonderful stay!
Beautiful view, but far from city center. There is a free shuttle every hour to and from city center, so that is very helpful. We had a balcony room that had a view of the sea and Mount Vesuvius which was absolutely amazing. All of the staff were helpful, friendly, and accommodating. We had one of the best meals in all of our Italian vacation at the hotel restaurant! Excellent experience!
I'm also very happy to hear that you enjoyed all your anniversary trip to Italy and that the selected tours were exactly what you wanted. Our team works hard to provide the best service and quality, so it's wonderful to... Read more