Lovely trip
Italy | Oct 3 - Oct 12, 2024

Melissa
Melissa U.
Denver, CO | Reviewed on Oct 20, 2024

Everything was well planned and seamlessly easy. We came across many people who were lost and couldn’t find their tour groups, but Irene’s detailed instructions got us where we needed to be on time. The hotels, drivers, tours, and tour guides were all phenomenal. The only misinformation we received was regarding the Florence highlights tour, where we saw the Duomo and the Galleria dell’Accademia. We were told we’d end the tour in the gallery and be able to spend additional time there after the tour, but we actually toured the gallery first, then the duomo, and ended by the Vecchio bridge. However, we had more than enough time in the gallery. We would definitely book with Irene and KimKim again.

Hotel Reviews
La Fenice et des Artistes
Venice

Very helpful staff and lovely rooms. We did run into a hot water issue when trying to shower in the morning, but overall a fantastic experience.

Authenticity & Character
Adorable rooms really make you feel like you’re in Italy
Location
Very centrally located and fun the hear opera music nearby
Staff
Helpful in every capacity. Helped us game plan finding a pharmacy on a Sunday, helpful coordinating with the water taxi picking us up for the train. Quick to give additional blankets.
Cleanliness & Comfort
Very clean and organized
Hotel della Signoria
Florence

Very centrally located and very helpful staff. Beautiful panoramic view at breakfast.

Authenticity & Character
Location
5 minute walk from most attractions
Staff
Always greeted us with a smile when coming and going
Cleanliness & Comfort
Very clean and organized
Abruzzi Hotel Rome
Rome

Pantheon view was amazing! Shower was sizable and lovely.

Authenticity & Character
Location
Lived being right next to the pantheon
Staff
Happy to help get bags up and down stairs, direct to requested locations using maps or gps, happy to take us to the cafe serving breakfast, happy to help game plan and address scheduling concerns. We needed breakfast before the cafe opened one morning and they arranged to get us bagged breakfasts the night before.
Cleanliness & Comfort
Activity Reviews
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Lovely guide and personalized tour. Very helpful and happy to answer any questions and customize tour.

Quality of Experience
Guides, Drivers and Staff
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

Lovely personable guide. Entertaining and great information.

Quality of Experience
Guides, Drivers and Staff
Market & Cicchetti Food Tour
Market & Cicchetti Food Tour
Venice

Lots of yummy food and fun to see more of the city. Very helpful and personable guide. My mom was knocked into and dropped her gelato, and Carlotta went back and got her more. It would have been nice to have time to purchase food from the outdoor markets.

Quality of Experience
Food
They offered alcohol free options and tried to accommodate food sensitivities
Guides, Drivers and Staff
My mom was knocked into and dropped her gelato, and Carlotta went back and got her more.
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

Well organized and highly informative. Good balance of walking and riding in a car.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Beautiful and informative. It would have been nice to have fewer people. We had a group of about 10 and then 4 more were added because they messed up with their meeting place/time and missed their originally scheduled tour.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

So much fun to be some of the first people in the colosseum for the day. Beautiful to be there around sunrise.

Quality of Experience
Guides, Drivers and Staff
Fresh Pasta Making & Tiramisu Cooking Class
Fresh Pasta Making & Tiramisu Cooking Class
Rome

The chef was so personable and helpful and fun

Quality of Experience
Guides, Drivers and Staff
Vatican Guided Tour
Vatican Guided Tour
Rome

Very thorough and informative

Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Lappa