KimKim Exceeds all Expectations
Spain | Dec 25 - Jan 3, 2023

David
David C.
San Francisco, CA | Reviewed on Jan 06, 2023

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be better. PS: We want especially to thank Marta for somehow getting us a New Year's eve reservation at José María after we had failed. It was a truly spectacular culinary experience. Marta is remarkable! Thank you.

Hotel Reviews
Hotel Rector
Salamanca

This is a very small, boutique hotel is a perfect location related to the historic heart of Salamanca. The service was personalized and exceptional. The rooms were beautiful and well-appointed. We were greeted with champaign and some special treat every night. This is one of the best hotels we have experienced anywhere we have travelled. We cannot recommend it too highly.

Authenticity & Character
Beautiful throughout; with very classy art and decoration.
Location
Staff
Carried bags to room before we knew they were gone. Nothing they would not do to be helpful.
Cleanliness & Comfort
Simply perfect!
Hotel Palacio de Valderrábanos
Ávila

Perfectly located right next to the Cathedral in the heart of the old city. Nothing fancy, but very pleasant.

Authenticity & Character
In historic structure well repurposed.
Location
Could not be better located.
Staff
Professional and accommodating. Expect to carry your own luggage.
Cleanliness & Comfort
Hotel San Antonio El Real
Segovia

We initially thought that the hotel was badly placed, outside the walls of the old city. It turned out to be a perfect location to follow the Roman aqueduct into town. For those with cars, it actually has a parking lot, which you will not find in the city center.

Authenticity & Character
Location
Staff
Expect to carry your own luggage. Facility with English was helpful. Accommodating in every way.
Cleanliness & Comfort
Nothing special, but pleasant.
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá
Madrid

Much higher quality, more pleasant and less generic than your average airport hotel.

Authenticity & Character
Location
10 minutes to the terminal. In a neighborhood of apartment residences.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

This was the highpoint of our two weeks in Iberia. Coming from California wine country, BUT already hooked on Duoro red wines, we were not prepared for the steep hillsides and rugged beauty of the river. Second, the specific driver, Rui, was remarkable: Personable, knowledgeable, and responsive. He specifically approved of the choice of Quintos de S. Tiago in Mesâo Frio, which on the outside is a dump that no-one would pull off and visit on their own--burned out buildings, junky driveway, humblest of houses. But, upon entering the house through an open-hearth kitchen, we knew we were in for something special. The food, the wine, the atmosphere, and the host made this the Quinta an unforgettable experience. Keep using Rui and this particular Quinta.

Quality of Experience
It rained all day, and we didn't care. Even the river cruise was perfect.
Guides, Drivers and Staff
Everything you could want in a driver--and more. He really opened up after he became familiar with us.
Transport
Guided Visit of Salamanca
Guided Visit of Salamanca
Spain

Our guide met us in a timely manner at the hotel and walked us through the University and Cathedral and associated areas. She was delightful, but overly detailed about things that interested her and not necessarily sensitive to whether or not it interested us. She was particularly absorbed with esoteric marginalia about the university. Eventually, after the tour was 30 minutes longer than scheduled, we (gently, I hope) asked her if we could have the opportunity to explore on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn't like: Driver knew very little about stops along the way.
Guided Visit of Ávila
Guided Visit of Ávila
Spain

With certificates in tourism and theology, our guide provided the perfect introduction to Avila and its two saints--Teresa and Juan de la Cruz. He quickly picked up our interest in them and shaped the tour and his message to our interests. For instance, at the chapel built in the room where Teresa probably was born, he emphasized the holiness of the space, not the art of the chapel, and he asked if we wanted some time just to sit in prayer and contemplation; we did. He also recommended the monastery where Teresa had trained and lived, and we found it to be a deeply moving experience. I was in the museum business for 40 years, and I deeply appreciated the simple presentations, the unprotected access to the "things," and the freedom to explore on our own time. Our guide reflected that receptive and trusting attitude and helped us discover meaning and treasures beyond the formal tour.

Quality of Experience
Guides, Drivers and Staff
The tour guide provided the perfect introduction and shaped it to our obvious interests as we went. He was responsive and suggestive, with great integrity.
Transport
Privately Guided Visit of Segovia
Privately Guided Visit of Segovia
Spain

This was the most traditional tour of the trip. The handed us ear plugs, spoke into a microphone, and largely led with her back to us. She would have fit as a tour guide in San Francisco. At the same time, she provided a marvelous orientation to the city, not too detailed, but with enough off the wall items--like the first book published in Spanish--to make it fascinating. A special commendation: When she informed us that the Cathedral was closed New Year's Eve (the day of our tour) and New Year's Day, we noted that January 1st was a Sunday, she called a friend to check on service times, which we attended the next day. That is the kind of personal responsiveness you would seldom receive on a tour in the United States. She also helped us plan our walking for the next day. We are grateful for her tour and assistance.

Quality of Experience
There is so very, very much packed into this small city.
Quality of Experience
There is so very, very much packed into this small city.
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 09, 2023

Hi David, I am in awe after reading your review. It was a true pleasure to be your specialist and an introduction to Kimkim for all of you. I am very happy to hear you enjoyed the journey, from Portugal through Castille and Madrid. Your feedback will help us continue creating unique trips for future travelers. If you need help with future endeavors in Portugal or Spain, you have my contact. Warmest regards, Marta