We travelled Oct. 27 to Nov. 3rd
Morocco | Oct 27 - Nov 3, 2024

Karen
Karen F.
Newark, NJ | Reviewed on Nov 19, 2024

We travelled Oct. 27 to Nov. 3rd - Tangier to Marrakech. Majid was our planner, he was very accommodating even when we switched up Casablanca for Rabat - which was a mistake, even though our driver called ahead to the Riad to make sure we had separate beds, what we were given was far from comfortable - instead of separating the double bed, they just made up the small sofa to a bed - it was very uncomfortable for an adult to sleep on. Our guide/driver Mouad picked us up in Tangier. We could not have had a better match for our personality. Mouad was thoughtful, kind and funny, and listened to “what WE wanted to do” , even after our tour ended, he made sure we were safe and not to hesitate to reach him if we needed anything - which was a huge plus for two senior females in Marrakech! Our only regret was not having KimKim arrange for our 3 days to Merzouga desert - the company we hired was horrible - the driver had zero interest in what we wanted or did he care.

Hotel Review
Riad Dar Dar
Rabat

We specifically asked for 2 beds, what we got was a double bed and the sofa. Clearly the double bed could have been separated but they were too lazy and opted to put sheets on the sofa - it was very uncomfortable, good thing it was only one night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

This was our most favourite thing. The family was lovely, we openly talked about EVERYTHING….living in Morocco, children, healthcare etc….

Quality of Experience
Food
Guides, Drivers and Staff
We had the most amazing driveraa
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 20, 2024
Hi Karen,
Thank you for sharing your experience and feedback! I'm thrilled to hear that my planning and Mouad’s guidance made your trip so enjoyable, especially with Mouad’s thoughtful and caring approach. It’s wonderful to know he went above and beyond to ensure you felt safe and listened to throughout your journey—especially in Marrakech, where having that extra layer of support can make all the difference.
I’m sorry to hear about the discomfort with the sleeping arrangements in Rabat and...
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Hi Karen,
Thank you for sharing your experience and feedback! I'm thrilled to hear that my planning and Mouad’s guidance made your trip so enjoyable, especially with Mouad’s thoughtful and caring approach. It’s wonderful to know he went above and beyond to ensure you felt safe and listened to throughout your journey—especially in Marrakech, where having that extra layer of support can make all the difference.
I’m sorry to hear about the discomfort with the sleeping arrangements in Rabat and will pass this feedback along to the Riad to help improve their service for future guests. Your comment about the separate beds being improperly prepared is certainly something I’ll address to avoid similar issues.
As for your Merzouga Desert experience, I regret to hear that the other company did not meet your expectations. I’m confident that had we been part of that leg of your journey, I could have ensured the same level of care and attention you experienced with Mouad. Thank you for bringing this to my attention, and I hope to have the chance to assist you with every aspect of your travels next time.
I truly appreciate your trust in our team and look forward to helping you plan future adventures!
Best,
Majid