Porto, Coimbra, Lisbon via Fatima Portugal Getaway
Portugal | Sep 2 - Sep 9, 2023

Lorna
Lorna P.
East Elmhurst, NY | Reviewed on Sep 10, 2023

Maryann was our Guide for Food and Wine tour.
Pedro Dias for our Porto City Tour who was both knowledgeable and accommodating.
Pedro for our Douro Valley and Wineries tour and Port Wine Tasting, very funny and nice guy.
Joao who went out of his way to pick us up from Coimbra upon learning we have left Porto the day before via Fatima to take us to Lisbon. Guillermo or Guill was our Amazing Tuk Tuk Lisbon City Tour Guide. Paulo Pires our Guide for the Day Excursion of Sintra, Cascais and Estoril, Very informative Historically of Lisbon and Portugal as a whole.

Hotel Reviews
Porto Charming Hotel
Porto

All staff are friendly and very accommodating especially Rui and Gonzalo. We never get to meet Sonia unfortunately. It is 3 blocks away from the proximity of Main Avenue Rua Santa Catarina connecting streets to City Center

Authenticity & Character
Location
Staff
Very Friendly, Accomodating and Helpful with Suggestions.
Cleanliness & Comfort
Hotel Mondego
Coimbra

We did not stay here, We were at Sapientia Boutique Hotel. An Amazing and Beautiful Hotel in the Proximity of University of Coimbra, Old and New Cathedral, Royal Palace and of course Biblioteca Joanna. All of my Review of Location, Staff, Authenticity & Character and Cleanliness and Comfort pertains to SAPIENTIA BOUTIQUE HOTEL and not Hotel Mondego.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Really Clean and Nice Smelling.
Pestana Lisboa Vintage
Lisboa
Authenticity & Character
Location
Everything can be walked from where the hotel is located.
Staff
They need to be more friendly & accommodating to the guests needs.
Cleanliness & Comfort
The housekeeping cleaned without changing or washing the coffee cups and replenishing the coffee and tea in the room.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 25, 2023

Hi Lorna,
Thank you so much for taking the time to share your kind words, I'm so glad you had such a great time with your guides, they are also happy to know that their work is valuable.
I take note of your words about Lisboa Vintage Hotel, I will check everything with them so they can offer a better service from now on.
It has been a real pleasure to have worked with you on this trip and for me, a great satisfaction that you liked it so much.
It would be a privilege to work with you again, whether for another fantastic trip to Portugal, Spain, Italy or Morocco.
Warmest regards,
Helena