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Helena Fernández

I love traveling and discovering the highlights and secrets that every place has. And I am happy when I can share it with other people who want to experience it too.
I'm in love with my country, Spain, where we have anything you think of, be it culture, landscapes, architecture or gastronomy.

What places and activities do you specialize in?

"Personalized itineraries in Spain and Portugal to discover the stories which are hidden around every corner, between the oldest or the most modern buildings, what the locals know well."

How did you get involved in travel?

"I've traveled with my parents since childhood to a lot of places throughout Spain and, from that, I've always had the curiosity to visit new places and to find their strong points, popular and turistic or more local places.
When I grew up, I surrounded myself with friends with the same travel ideas, and I began to explore Spain in a different way and also began to go abroad to see other countries and all their opportunities. I've been to Portugal, France, UK, Italy, Croacia, some Greek island, Tunicia, United States, Mexico, Dominican Republic and Jamaica but I want more!"

Please share a unique travel experience you will never forget.

"A travel through the west part of Zamora and Salamanca, in Spain. This area has a lot of little cities and beautiful villages with castles and churches not seen anywhere else. And wandering around their little streets and going from one town to another through picturesque and narrow roads, enjoying the landscape and the stone little bridges, rivers and waterfalls that you find in your path, hardly crossing another vehicle along the way, is a wonderful experience. And the cruise by the river in Douro National Park it's a plus."

Helena is part of the following groups: Portugal Travel Agents, Spain Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Helena

Awesome trip to Portugal
Portugal | Nov 3 - Nov 16, 2024

Samantha
Samantha S.
Canada | Reviewed on Nov 20, 2024
We had an amazing trip to Portugal. We don't usually do trips like this (booked by a travel agent with guided excursions), but Helena found great local guides who were very knowledgeable, and willing to take us off the beaten path. In many cases, it felt like going on a day trip with an old friend. The drivers who transported us to and from the airport and between cities were also great - punctual, very friendly, and helpful. And the hotels were amazing - very nice and in great locations! It... Read more

We had an amazing trip to Portugal. We don't usually do trips like this (booked by a travel agent with guided excursions), but Helena found great local guides who were very knowledgeable, and willing to take us off the beaten path. In many cases, it felt like going on a day trip with an old friend. The drivers who transported us to and from the airport and between cities were also great - punctual, very friendly, and helpful. And the hotels were amazing - very nice and in great locations! It was such a relief to have all of these details planned for us, plus helpful tips provided to us for restaurants, sights, and travelling in Portugal in general. There were a couple of hiccups with the bookings but the folks at Kim Kim were very responsive when we contacted them and it didn't adversely impact our overall experience. It is hard to pick a favourite day, but we'd have to pick our trip to Sintra - our guide recognized we were stronger hikers who liked to get away from the crowds, so he took us to the coast down some more technical hiking trails to a (relatively) quiet beach where we had a picnic and watched the sunset. Absolutely stunning!

Hotel Reviews
PortoBay Hotel Teatro
Porto

Great location, very friendly and helpful staff, clean and modern

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra

Great location, staff were very friendly and helpful, room had a small balcony which was really nice to have for a sit outside to watch the city go by. Has a rooftop bar which is amazing for a night cap.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Great location, staff were very friendly and helpful, great bar/lounge for an after-dinner night cap. The balcony with the room and the hotel pool were a nice touch. We didn't make an appointment but there is a spa where you could book a massage or treatment if you'd like.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

Beautiful hotel in an amazing location in Lisbon. We were upgraded to an incredible suite with a sitting area where we could enjoy a nice glass of wine and some pastries - so lovely! Staff were very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

We saw two great wineries, learned about the history and process of port and wine-making in the area, and had a lovely boat ride on the Duoro. The visit to the first winery also included an olive oil tasting and they had gluten-free bread available for me (I have celiac disease). Our lunch stop was a small unassuming place that made amazing food. Our guide, Pedro, took great care of us and was very patient as we stopped to pet all of the friendly dogs we met :)

Hiking & Cultural Excursion in Peneda-Gerês National Park
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

Our guide, Emanuel, was very knowledgeable, friendly, and funny. He knew a lot about the local flora and fauna, and the history of the area we were in. Despite him believing the water was too cold, he was happy to let me go for a swim in some waterfalls :). We had a great visit in a local village and enjoyed some drinks at a small pub to cap off the day.

Adventure through the Schist Villages of Lousã (with hiking)
Adventure through the Schist Villages of Lousã (with hiking)
Coimbra

This is a beautiful region and I highly recommend visiting. Sergio, our guide, was very knowledgeable and friendly, and took us on some great trails and to two beautiful Schist Villages. He was able to find a restaurant in Lousa that could accommodate my gluten allergy (celiac) and offer traditional regional dishes (chanfana and wild boar). It was really fun exploring the mountains in the area in his jeep, and meeting some of the locals who still live in the villages.

Private Transfer {{start_location}} to {{end_location}} via Tomar
Private Transfer {{start_location}} to {{end_location}} via Tomar
Portugal

Pedro, our driver, was very friendly and a great companion for the drive. He did not rush us at all as we visited the Convento de Cristo, Castelo de Tomar, and the Castelo de Almourol. We were able to find a lovely little cafe in Tomar for lunch - Insensato cafe and livraria - that made us the perfect lunch and had gluten-free options (I am a celiac).

Quality of Experience
While the convent and the castles were very beautiful and the history very interesting, it did make for a long day and in hindsight it might have been better to have less time in the convent and castles and more time in Evora.
Guides, Drivers and Staff
Pedro was very friendly, did not rush us at all, and was a pleasure to go on a long drive with!
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

This was our favourite day of the trip! We hiked lots, and our guide Felis knew how to get us off the beaten path. We had a wonderful, quiet lunch spot on the trails with a stunning view of the palace. We explored the Pena Palace, the Moorish Castle and the Quinta da Regaleira (including the caves/tunnels). We were able to add on another hike at the end of the day, a trip to the coast to go to Praia da Ursa to drink wine, eat cheese and watch the sunset on the beach. I can't think of a more perfect way to end the day!

Private Cooking Class with Market Visit
Private Cooking Class with Market Visit
Lisbon

Artur was SO lovely, it was like cooking lunch with an old friend. We visited the market and shopped for fresh ingredients, learning some tips on how to find and store the ingredients properly. We walked back to Artur's house where he has a well-appointed and cozy kitchen and learned some of his techniques, and how to get the best flavour out of fresh, simple dishes. We enjoyed a lunch of roasted tomatoes, sea bass, asparagus, pinto beans, mushrooms, suckling pig ribs, roasted almonds, mango, and queso fresco (and of course vino verdhe!) This was a highlight of our trip for sure!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We were told that pickup would be at our hotel, but it turned out transportation had not been booked. We were able to take a taxi to the market but this did result in us being late to meet Artur. Overall, our experience was still amazing and we were grateful that we could still proceed with the cooking class and market visit!
Fado Dinner Experience
Fado Dinner Experience
Lisbon

The fado singers were absolutely incredible! We had an amazing table, right up front, where we could fully appreciate the musicians and singers. The talent of these artists cannot be understated. The restaurant service was very prompt and friendly, the food was decent, and they were able to accommodate my gluten allergy (celiac).

Quality of Experience
Food
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Nov 20, 2024

Hi Samantha,

Thank you so much for sharing your experience! It’s wonderful to hear that you enjoyed your time in Portugal and felt so well taken care of by our local guides and drivers. 😍

I’m happy to know you went back home with such memorable moments, especially the hike in Sintra! 😊

I’d love to assist in planning your next adventure! What about Spain, Morocco, or Italy? 🤩
Wishing you many more amazing travels ahead!

Warmest regards,
Helena

Helena even helped with my fiancé's proposal plans in Spain!!!! She's amazing!
Spain | Oct 13 - Oct 23, 2024

Christa
Christa J.
Canada | Reviewed on Nov 15, 2024
Helena was a huge help planning our first trip to Spain. All her suggestions and tips were super helpful. She was VERY patient with us and our multiple (7!) revisions over a period of almost 6 months.
Our 10 days in Spain were incredible - our most memorable vacation in 9 years (and their have been many!)
The transfers were all on time and comfortable, the hotels were fabulous, the excursions and guides were incredible... each tour got better and better as the trip went on!
Planning our...
Read more

Helena was a huge help planning our first trip to Spain. All her suggestions and tips were super helpful. She was VERY patient with us and our multiple (7!) revisions over a period of almost 6 months.
Our 10 days in Spain were incredible - our most memorable vacation in 9 years (and their have been many!)
The transfers were all on time and comfortable, the hotels were fabulous, the excursions and guides were incredible... each tour got better and better as the trip went on!
Planning our trip with KimKim took a lot of pressure and worries out of the process and made our trip that much more enjoyable. During the trip, if we had any questions, Helena or her assistants were just a message away in the "Trip Plans" app and they always responded immediately. (LOVED the app! So Organized and detailed!)
We ended up getting engaged on the beach of Tossa de Mar on our 8th day and Helena was so helpful in recommending the professional photographer to my now fiancé! She even went above and beyond to upgrade our final hotel room in barcelona to a higher floor with a congratulations basket of Prosecco and chocolate dipped strawberries! It was the perfect way to celebrate!
We are already using KimKim again to plan our trip to Rome and the Amalfi Coast. We have been recommending them to anyone planning trip... and we highly suggest working with Helena if you are going to Spain!
Thanks again Helena (and team), for everything!!!!

Hotel Reviews
Ohla Barcelona
Barcelona

Amazing location. Fantastic rooftop pool, bar and views Incredible breakfast! They will make fresh eggs to your liking AND cappuccinos at your request as well! Very friendly staff, always so kind, attentive and helpful. Be prepared for firm beds everywhere in Spain. but the pillows were nice and we slept well. Would definitely stay here again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be prepared for firm beds everywhere in Spain. but the pillows were nice and we slept well.
W Barcelona
Barcelona

FABULOUS! WOW!!!! We stayed here before our flight out... and the SPA was sooooo nice after a busy 10 days of exploring and adventure. The outdoor pool was cold but I still went in. The dinner at NOXE on the top floor was so delicious with an amazing view, great vibes and very friendly staff. Incredible breakfast! Huge Spread! and so nice to eat out on the patio with the view of the beach. Would definitely stay here again

Authenticity & Character
Super cool design and vibe! Felt like a rockstar!
Location
Incredible view of the marina/cruise port, Montjuïc and the beach and
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Barcelona Old Town & Sagrada Família
Full Day Barcelona Old Town & Sagrada Família
Barcelona

Our guide was soooo knowledgeable and fun. We saw so much on this full day, customized private tour and learned a lot! The Sagrada Familia and The houses on the Block of Discord were incredible!!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hike in Montserrat Mountain & Explore Penedès Wineries
Private Hike in Montserrat Mountain & Explore Penedès Wineries
Barcelona

OMG it was so beautiful up on Montserrat! The views were amazing, the funicular was so much fun, our hike was worth it for the views, and the tour of the monastery & other buildings was impressive. Our private guide was so funny and made the hike/walk enjoyable (wear good sneakers/hiking shoes and bring water!) The winery was very nice and the tasting was delicious. We learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class in Costa Brava
Private Cooking Class in Costa Brava
Spain

Mariona and Pere are AMAZING! They are full of knowledge, are so kind & funny, and have so many wonderful stories to share. The tour of the Market in Palafrugell was a great way to start the day shopping for our ingredients (seeing all the fresh seafood was the best part), and then we were welcomed into their own home and kitchen... which was such an honour. I could go on and on about the delicious food we learned to make and the incredible experience of working alongside this lovely couple in their beautiful home to create this masterpiece seafood Fideua (Paella made with Pasta instead of rice) and Creme Brûlée. (oh and I can't forget the suprisingly delicious Catalan Tomato Garlic Bread with Spanish Anchovies as an appetizer - SO good!). Our conversation over the meal was so special and I felt like we were old friends by the end of the day. Thank you for the most amazing experience Mariona & Pere. You are incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

This was an incredible experience... the views along the coastal hike were unreal, and then when we got to paddle our kayak down along the coast, it was so neat to see everything we'd hiked along from a different vantage point. We had perfect weather and fun waves... we were brave and paddled through caves and near cliffs - it was a fun team-building experience for my fiancé and I haha! and the lagoon dipping and snorkelling was made extra special when we got to jump off of various heights of cliffs! Bucket list item checked! Our guide was so informative and funny, and he even took photos for us while we were on the kayak and cliff jumping using his own phone which he sent to us that night.... that allowed us to fully enjoy the experience but still have the captured memories. This was one of the best excursions of my life!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Nov 20, 2024

Hi Christa & Chris,

Thank you so much for your kind words! I’m glad to know that your trip to Spain was such a memorable experience and that I could play a part in your engagement celebration. 😍 Congratulations again! 🥂

It was a pleasure working with you, and I’d be delighted to help plan your next adventure, other parts of Spain, or even Portugal, Italy, or Morocco.

Don’t hesitate to reach out when you’re ready for your next unforgettable trip! 🤩

Warmest regards,
Helena

Portugal: Lisbon, Porto, & Evora
Portugal | Oct 28 - Nov 4, 2024

Victoria
Victoria W.
Ashburn, VA | Reviewed on Nov 06, 2024
When we arrived in Lisbon, we went on a tour with Mariana and she was amazing and knowledgeable. She had map references for the kids and I to see/visualize and even sent us on a scavenger hunt (which I am sad to report that we were the 1% of her groups that were unable to complete the mission; we got a little lost). On our Sintra Heritage Hike, Feliz told us remarkable stories, showed us where the Queen's throne was (the view was one of my favorites), took great pictures of/for us, and... Read more

When we arrived in Lisbon, we went on a tour with Mariana and she was amazing and knowledgeable. She had map references for the kids and I to see/visualize and even sent us on a scavenger hunt (which I am sad to report that we were the 1% of her groups that were unable to complete the mission; we got a little lost).

On our Sintra Heritage Hike, Feliz told us remarkable stories, showed us where the Queen's throne was (the view was one of my favorites), took great pictures of/for us, and provided a wonderful picnic!

The train ride from Lisbon to Porto was easy and enjoyable and from there, we went on a food tour that also took us through the Mercado de Bolhao. Our tour guide (I forgot her name, but she was wonderful!) was prepared and considered for substitutions for the kids, such as fresh fruit juice in place of wine. In the evening, we took a private tuk tuk tour with Bonito who had a wealth of knowledge of Porto and showed us all over including the fishing village.

We went on a hiking excursion with Petito to Peneda-Geres National Park and he was patient and full of stories. The traditional lunch in the village restaurant was abundant and delicious and the kids had an exciting time seeing the cows, sheep, and dogs!

The next day, we went off to Evora with Diogo, who drove us for the 4-hour ride. He provided us with lots of information regarding landmarks and was a safe and courteous driver. Once we arrived in Evora, we met up with Joao for a tour of the city which also included one of our favorites, the Chapel of Bones. We also got to witness the freshmen initiation of the uniforms which is an annual tradition. The next day, we met up with Joao again for a delicious tasting tour of pastries, olive oil, and wine. And, of course, we ended the tour with a bifana (Portuguese pork sandwich). Joao never made us feel like we were on scheduled time and told us lots of stories and antidotes to tie everything to the richness of the culture and history of Evora.

Later in the afternoon, Paulo picked us up with a driver and took us on an Evora Cork and castle tour. We are now cork experts and I think would make Paulo proud of our knowledge of cork.

The day before we departed Portugal, Diogo picked us up again and asked if were on a schedule, which we were not. It was our only free day without any tours or schedules, and he asked if were interested in seeing a private zoo. Of course, the answer was “Yes!” so he took us to a private zoo, which sells cheese, bought us animal feed and walked us around the zoo. At no point did he ever make us feel rushed or that he was on the clock. And his stories never ceased to amaze.

A big thank you to Helena, from KimKim, on collaborating with us to plan the perfect itinerary and to leave a memorable impression of Portugal that will be remembered for years to come! I highly recommend KimKim, Helena, in addition to all our special guides, Mariana, Feliz, Petito, Diogo, Joao, and Paulo. Without them, this would not have been the same perfect experience.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Nov 11, 2024

Hi Victoria,

Thank you so much for your thoughtful review!

I am thrilled to hear that you and your family enjoyed every part of your journey through Portugal.
It sounds like each guide made your experience truly special, sharing their knowledge and passion in ways that brought Portugal’s history and culture to life for you and your daughters.

It was a pleasure to create this itinerary together, and I am grateful for your kind recommendation. Wishing you many more memorable travels, and I would love to plan another adventure for your family in the future!

Warmest regards,
Helena

Helena and KimKim were amazing in making our trip so wonderful!
Spain | Oct 18 - Oct 29, 2024

Ronald
Ronald R.
Ashburn, VA | Reviewed on Nov 02, 2024
Helena and KimKim were amazing in helping us plan our first two week trip to Spain. The trip was wonderful and went seamlessly without a single hiccup. Helena gave us everything we asked for and more and was able to foresee details we would not have thought of. She found the perfect hotels, tours, activities and transportation for us and planned it in a way that flowed so well. She also provided multiple suggestions on the best things to do, places to eat etc. in our downtime. Our tour... Read more

Helena and KimKim were amazing in helping us plan our first two week trip to Spain. The trip was wonderful and went seamlessly without a single hiccup. Helena gave us everything we asked for and more and was able to foresee details we would not have thought of. She found the perfect hotels, tours, activities and transportation for us and planned it in a way that flowed so well. She also provided multiple suggestions on the best things to do, places to eat etc. in our downtime. Our tour guides were well informed and friendly and made sure we got the most of the experience. They knew how to avoid the crowds without missing out on anything. We learned so much of the history and culture of Spain and saw beautiful scenery, cathedrals, palaces, fortresses, old towns, city streets and more. Our drivers were also friendly and fun to talk to. We loved the trip app that KimKim provided, giving us a very detailed outline of every day that Helena had organized - hotels, drivers and their contact number, tours and guides, train rides and tickets etc. Additionally it included information about each city and site, where to go, what to see and where to eat. We found it to be invaluable. Everywhere we went we were expected and welcomed warmly. We are very grateful for Helena and KimKim and will definitely use again and recommend to others.

Hotel Reviews
Urban
Madrid

Beautiful hotel in a great location. Staff were very friendly and helpful and the food was great! We enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colón Gran Meliá
Seville

We really enjoyed this hotel! The staff were friendly, it was a great location and the food was good. It was a pretty hotel and we enjoyed our stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Meliá Granada
Granada

We loved our stay at the Melia. The rooftop had an amazing view of the city, our room was nice and the food was good! The staff were friendly and very helpful with every detail of our stay. The location was great too and we had no problem walking everywhere we needed to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Only YOU Hotel Malaga
Málaga

We loved the Only You hotel. The staff was very friendly and accommodating, the location was amazing, the views from the room and the top of the hotel (where we ate breakfast) were beautiful. We really enjoyed staying at the Only You in Malaga.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

We loved this tour! It was our first night in Madrid and the perfect introduction. Our guide was fun and very informative, the food and drinks were really good and we had a great group and met some cool people. We really loved this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

Wow! So many beautiful sights, cultural and history in Madrid. Our guide, Javi was great! He was very informative and friendly and took us to some neat places and a few out of the way shops in Old Town that we loved. We really enjoyed this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Toledo, Guided Visit of Toledo,  Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Wow! Toledo is such an amazing place full of history and cultural and very unique as well. We loved our guide Sonia. She taught us so much about Toledo and the history, art, architecture and so much more there. She knew. how to take the side roads to avoid the busy and more crowded areas and got us right up front for prime views of everything. She knew so much about every aspect of the city and all of its history. She was fun and went out of her way to give us additional suggestions of places to eat and see and even got us a taxi back to the train station. Toledo is a place where I wish we'd been able to stay longer.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

We loved our private tour of Seville with Lita! Wow, what a beautiful city with so much to see and so much history. Lita was so informative and we had a great tour with her. We learned so much about Seville and saw so many beautiful sights, history and buildings. It was a wonderful tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

We really loved this tour of the Olive Oil Estate. Alberto our driver to the estate was a lot of fun and taught us a lot as well. Sarah, who led our private tour of the estate was great! We learned so much that we didn't know about the types of olives and the process of making olive oil both in the present and the past. A bonus was the carriage collection that the owner had - it was amazing to see and we got to pet the horses. We also enjoyed the tasting at the end. Sarah made the tour a fun experience and we really enjoyed it!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

Wow! Cordoba is such a neat city with so much to see! We had a great tour with Jose who was so informative! We loved the old Roman bridge and of course the Mezquita, the enormous mosque-cathedral. That was pretty amazing and there was so much in there to take in! It is such an interesting history. We had an excellent lunch while there and some free time to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

What a great Flamenco show in Granada! We even enjoyed the walk up the hill to the Sacromonte area where the Flamenco show was held in the cave. It was a lot of fun and the performers were so talented from the dancers to the singers to the guitar player. We had a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Wow! The Alhambra and gardens are amazing! There was so much to see and it was beautiful! Christina was a great guide and very informative and made the tour fun. The views were incredible as well as the beautiful gardens and of course the palaces. The old fortress and the old roman aqueduct and ruins were very cool. There is a museum onsite that had some very neat artifacts. There were so many different parts to this tour and each part was spectacular! We really enjoyed this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Ronda
Private Transfer {{start_location}} to {{end_location}} via Ronda
Spain

We enjoyed the views of the countryside on this private drive with Rafael who was very nice to Rhonda and when we got there, WOW! What an amazing place! The views and cliff are just incredible and the town of Rhonda was fun too. We had an excellent lunch at a cafe in the city and enjoyed walking around. But really it's all about the views. Wow!

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Málaga

Malaga is another beautiful city in Spain and we had a great private tour with Nahuel. He was a great guide and very informative! We enjoyed this tour and learning the history of Malaga. The Roman Theater was very cool and we learned how the Cathedral of Malaga was unfinished but they are working on finishing it now. It was also at the time of Picasso's birthday which is the same day as mine and so we learned more about his history with Malaga. Nahuel also gave us some great suggestions for places to go eat and to see while we were there. This was a great tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Self Guided Day Trip to Marbella
Self Guided Day Trip to Marbella
Spain

We enjoyed the beautiful drive to Marbella with Angel who was informative and so friendly. Marbella old town was beautiful and really neat! We had a delicious lunch there and enjoyed looking at the pretty flower lined streets and visiting the shops. Overall we had a fun trip to Marbella.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Nov 04, 2024
Hi Ron and Lynette, Thank you so much for this wonderful review! I’m delighted to hear how much you enjoyed your first trip to Spain, especially the experiences with our fantastic guides and drivers. I’m so glad they enriched your journey with their knowledge, all while keeping things seamless and crowd-free. I’ll be sure to share your kind words with them—they’ll be thrilled! It was truly a pleasure to plan this trip, and I’m so happy you enjoyed the variety of experiences it included. I... Read more

Hi Ron and Lynette,

Thank you so much for this wonderful review! I’m delighted to hear how much you enjoyed your first trip to Spain, especially the experiences with our fantastic guides and drivers. I’m so glad they enriched your journey with their knowledge, all while keeping things seamless and crowd-free. I’ll be sure to share your kind words with them—they’ll be thrilled!

It was truly a pleasure to plan this trip, and I’m so happy you enjoyed the variety of experiences it included.

I look forward to planning your next adventure, whether it’s exploring more of Spain, discovering Portugal, or even creating a new experience in Italy or Morocco.

Warmest regards,
Helena

Spain was magical thanks to Helena
Spain | Oct 6 - Oct 20, 2023

Nicholas
Nicholas B.
Noblesville, IN | Reviewed on Oct 28, 2024

We took a 2 week south Spain trip with Helena. It was an absolute perfect experience. She had wonderful ideas. She planned all travel. There was basically no problems. It was so nice to enjoy our time there without stressing about logistics. She made herself available for questions. She was very patient with us and took our requests into consideration. We would work with Helena again in a heartbeat!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 31, 2024

Hi Nick,

Thank you so much for your kind words!
I’m thrilled to hear that you enjoyed a stress-free and memorable trip through southern Spain.
It was a pleasure planning this journey with you and tailoring everything to your needs.

I would love to help with your next adventure anytime—just say the word!

Warmest regards,
Helena

Portugal road trip
Portugal | Sep 12 - Sep 25, 2024

Nancy
Nancy K.
Largo, FL | Reviewed on Oct 08, 2024
Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an... Read more

Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an automatic transmission.
This is our 3rd trip using KimKim and we plan to use you again on our next trip and will continue to recommend you highly to friends and family.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 14, 2024

Hi Nancy,

Thank you so much for taking the time to leave such a lovely review!
I’m delighted to hear you enjoyed your trip to Portugal and that the changes were handled smoothly. 😊
I’m sorry Sue had trouble receiving my emails, and I’ll make sure to address that in the future.
Regarding the car upgrade, larger cars can indeed be hard to find with automatic transmissions, and I apologize for not communicating that more clearly.

It was a pleasure working with you, and I look forward to helping you plan your next adventure! Maybe Spain, Italy or Morocco?

Warmest regards,
Helena

Los hoteles muy buenos
Portugal | Sep 14 - Sep 21, 2024

Samuel
Samuel W.
Los Angeles, CA | Reviewed on Sep 28, 2024
Los guías fueron excelentes ,
Irene el tour de Toledo muy buena y muy
Filosa en Lisboa buenísima
Daniela en Lisboa muy buena
Claudio magnífico en Setúbal
En muy buena en Évora Y buen tour
Y el día en Valle Duoro muy divertido
Read more

Los guías fueron excelentes ,
Irene el tour de Toledo muy buena y muy
Filosa en Lisboa buenísima
Daniela en Lisboa muy buena
Claudio magnífico en Setúbal
En muy buena en Évora Y buen tour
Y el día en Valle Duoro muy divertido

Hotel Review
PortoBay Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola Samuel,

¡Muchísimas gracias por tu comentario!
Me alegra saber que disfrutaste de todos los tours y que los guías hicieron un gran trabajo.
Nos esforzamos por ofrecer experiencias memorables, así que es estupendo saber que nuestros guías lo lograron.

Espero poder ayudarte a planear otra aventura emocionante en el futuro. ¡Gracias de nuevo!

Un abrazo,
Helena

Excelente experiencia
Portugal | Sep 12 - Sep 23, 2024

Raquel
Raquel K.
Mexico | Reviewed on Sep 24, 2024
El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky
Read more

El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky

Hotel Review
7 Islas Hotel
Madrid

Excelente localización, muy buen servicio, limpio y cómodo.

Authenticity & Character
Moderno
Location
A media cuadra de La Gran Vía
Staff
Muy serviciales
Cleanliness & Comfort
Todo bien
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Muy simpático guía, muy agradable actividad, todo buen

Quality of Experience
Buenos lugares, buen guía
Food
Salmorejo, tapas
Guides, Drivers and Staff
Todo bien
Transport
Fue caminando
Jewish Heritage Walking Experience
Jewish Heritage Walking Experience
Lisbon

Excelente Excelente bien documentada guía!!!!! Nos encantó!!!

Quality of Experience
Guides, Drivers and Staff
Muy documentada guía
Transport
Caminamos
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola de nuevo, Raquel.
Y muchas gracias de nuevo por tus palabras.
Se las pasamos también a los guías, que siempre agradecen estos buenos comentarios sobre ellos.

¡Hasta la próxima!
Un saludo,
Helena

El viaje ha sido espectacular!!!!
Portugal | Sep 14 - Sep 21, 2024

Raquel
Raquel K.
Mexico | Reviewed on Sep 22, 2024
El viaje ha sido espectacular!!!! Muy bien organizado y hemos aprovechado muchísimo las oportunidades.
Tuvimos que contactar a nuestras especialistas en el trayecto y siempre nos dieron respuestas prontas y oportunas. Estamos muy contentos y agradecidos. Utilizaremos este servicio nuevamente y lo recomendaremos mucho.
Muchas gracias.
Read more

El viaje ha sido espectacular!!!! Muy bien organizado y hemos aprovechado muchísimo las oportunidades.
Tuvimos que contactar a nuestras especialistas en el trayecto y siempre nos dieron respuestas prontas y oportunas. Estamos muy contentos y agradecidos. Utilizaremos este servicio nuevamente y lo recomendaremos mucho.
Muchas gracias.

Activity Review
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Excelente experiencia, bellísimo lugar, recibimos muchísimo!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola Raquel,

¡Muchísimas gracias por tu maravilloso comentario! Me alegra muchísimo saber que el viaje fue tan especial para vosotros y que todo salió como esperabais.
Fue un placer ayudarte en cada detalle, y saber que estuviste en buenas manos con nuestros guías y especialistas me llena de satisfacción.
Aprecio mucho tu confianza y recomendación, y estaré encantada de ayudarte en futuras aventuras.

¡Un abrazo y gracias de nuevo!
Helena

Helena was awesome in planning our family tri...
Spain | Sep 12 - Sep 20, 2024

Kristen
Kristen L.
Chester, PA | Reviewed on Sep 21, 2024
Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her! Read more

Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her!

Hotel Reviews
Slow Suites Bellas Artes
Madrid

Place was spacious and fit our family needs.

Authenticity & Character
Location
Walking distance within everything
Staff
Staff held our bags in storage since our flight came early. It gave us time to explore without dragging our bags everywhere.
Cleanliness & Comfort
There was a random sewer smell near the bathrooms that would come in waves. We did not experience it on our last day in Madrid.
Slow Suites Setas
Seville

Great space for our family! The extra bedroom had a full bed, which was great for our kids so they can sleep together. The space was well used that we did not feel crammed at all with our party of 6. The outdoor space was nice as well.

Authenticity & Character
Location
Playground was great with the kids. Walking distance within everything.
Staff
Didn’t interact much with them but they were pleasant with greetings .
Cleanliness & Comfort
Activity Reviews
Seville Culinary Experience
Seville Culinary Experience
Seville

Guillermo was a native to Seville and has a passion for the city. We had a fun small group during our tapas tour and also met someone from our state! It was a good time!

Quality of Experience
Food
Guides, Drivers and Staff
Family Foodie Experience in Madrid
Family Foodie Experience in Madrid
Madrid

Angie was awesome! She was our favorite tour during our trip! She had a great, warm personality and took us to some special places to eat. As well, we learned a lot about the history of Madrid. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Angie our tour guide was wonderful! Highly recommend!
Transport
We walked everywhere- pretty views!
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Beatriz was great in showing us around Madrid. We learned a lot of history, gained knowledge about some of the monuments, and enjoyed some great food as well.

Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Madrid

Toledo was beautiful! The train was fast and efficient from Madrid. Elena our guide was very knowledgeable and showed us some great historical landmarks!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain

It was a great experience to see a combination of traditions in a show. The dancing and music were great!

Private City Bike Tour
Private City Bike Tour
Seville

Sara was awesome! She was one of our favorite tours as well! It was great to ride bikes and tour the city of Seville. She took us to popular landmarks and told us the history of the town as well.

Quality of Experience
Highly recommend- we like to stay fit, no better way to travel far than on a bike enjoying the scenery.
Guides, Drivers and Staff
Sara was wonderful! Great personality, knowledgeable, and kept us safe during our tour.
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Kristen,

Thank you so much for your kind words! I’m so happy to hear that you enjoyed your family trip to Spain and that everything went smoothly.
It was a pleasure working with you and making sure your vacation was stress-free and enjoyable.
I truly appreciate the recommendation and hope to help with your next adventure!

Warmest regards,
Helena