A well planned trip through Morocco
Morocco | Oct 5 - Oct 13, 2023

Darren
Darren W.
Canada | Reviewed on Oct 21, 2023

A big thank you to Said for planning a perfect holiday in Morocco for us. He was able to adjust the itinerary to make sure we visited all the areas of the country that we wanted to see.
The trip into the desert and the luxury camp was a highlight. I experienced one of the best evenings of my life sitting under the stars around a fire in the Sahara desert as our Berber hosts sang traditional folk songs. It’s a moment I will never forget.
Not everything was perfect though.. During the planning, I told Said we wanted to visit a sculpture garden just outside Marrakesh, and he told me our driver would be more than happy to bring us there on our first day in the city. Our driver Faissal said he wasn’t aware of that plan and told us there was not enough time. He said it was an hour away, and that the garden isn’t as nice as the one we would see the next day. He may have been looking out for our best interests but it was a disappointment.
The accommodations were very good for the most part Although our hotel in Chefchaouen was disappointing. We were not warned that we would be carrying our bags through the streets to the hotel. When we arrived, the place was in disrepair. There was no door knob on our room door so it was difficult to get in. After we complained they put one on, but I noticed another room had the same issue. Did they take the knob off that door to put on ours? The button was broken off the toilet to flush. The towels were damp, but at least they were clean. We were told not to drink tapwater in Morocco and were reminded by our driver and guides. But there was no complementary water at that hotel. We had to pay double what we paid at other shops in the country.
The private tours by guides in each city were well done, especially the tour in Fes by Sharif. As with most tours, these always involved a “shopping” trip to a factory or craft center. While it’s always nice to support local craftspeople we were not really interested in shopping.
I also could have skipped the movie studio tour - even the guide seemed bored.
Don’t get me wrong, I loved Morocco and the tour

Hotel Review
Tiziri Luxury Camp
Merzouga

A highlight of our tour to Morocco. The facilities were wonderful and the staff was friendly and attentive. The food was delicious. The camel ride and the 4x4 rides were a lot of fun. The evening around a fire listening to Berber folk songs and stories under a star filled sky was magical. Highly recommend it.

Authenticity & Character
It is a luxury camp but never loses its Berber flavour
Location
It’s in the Sahara Desert. Absolutely magnificent.
Staff
Attentive and friendly and a lot of fun too
Cleanliness & Comfort
Surprisingly for a camp in the desert it was clean and comfortable.
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Oct 23, 2023
Hi Darren, Thank you for taking the time to share your feedback about your recent holiday in Morocco. We're thrilled to hear that you had a memorable experience, and we greatly appreciate your kind words about our efforts in planning your trip. It's always wonderful to know that travelers like you had a great time exploring our beautiful country. Your highlight of the trip in the Sahara desert truly sounds like a magical and unforgettable experience. The moments spent under the starry... Read more

Hi Darren,

Thank you for taking the time to share your feedback about your recent holiday in Morocco. We're thrilled to hear that you had a memorable experience, and we greatly appreciate your kind words about our efforts in planning your trip. It's always wonderful to know that travelers like you had a great time exploring our beautiful country.

Your highlight of the trip in the Sahara desert truly sounds like a magical and unforgettable experience. The moments spent under the starry desert sky, accompanied by traditional Berber songs, are what make traveling to Morocco so special.

However, we sincerely apologize for the inconvenience you faced with the sculpture garden visit in Marrakesh and the hotel in Chefchaouen. It's unfortunate that there was a miscommunication between us. We'll use your feedback to improve our communication and coordination to ensure that such misunderstandings do not occur in the future. We also deeply regret any discomfort you experienced at the hotel in Chefchaouen and will investigate these issues further to prevent similar situations for future travelers.

Your feedback regarding the shopping trips and the movie studio tour is valuable to us. We understand that not everyone has the same interests, and we will take this into account when planning itineraries for travelers in the future.

We're delighted to hear that you loved Morocco overall and that you had a wonderful time on your tour. We appreciate your honesty, and your comments will help us improve and provide better experiences to our travelers in the future.

Once again, thank you for choosing us to plan your Moroccan adventure. We hope to have the opportunity to welcome you back to Morocco and provide an even more seamless and enjoyable experience on your next visit.

Warm regards,
Said