Research accommodations before you go!
Costa Rica | Nov 11 - Nov 19, 2023

Tracie
Tracie D.
San Jose, CA | Reviewed on Nov 20, 2023

Costa Rica is a beautiful intricate layering of ecosystems, cultures, and people. The sunset tour on lake Arenal at the foot of the volcano was by far the favorite and not to be missed! Also the coffee chocolate tour and Maleku reservation. We had the best weather and most comfortable stay in La Fortuna.

The cloud forest lodge was also an excellent accommodation in Monteverde. The food is amazing with incredible views and bird watching. Unfortunately it rained so heavily we were not able to enjoy our tours.

The end of our stay was a disappointment. The Hotel Naoz was about a 45 minute walk from the Mandrake reserve and the ocean . The rooms were very small and smelled of gas, and the amenities were lacking comfort. Soaps smelled medicinal in a bad way. The toilet paper was thin and rough to the touch. So bad that we asked to go back to our accommodations in San Jose. This was so unfortunate when we later learned of all the options at the opening of the Mandrake reserve that we could have stayed at instead. We booked well enough in advance that this could have been avoided had we been familiar with the area.

Phil was very helpful in getting us back to San Jose where we could enjoy the museums and markets and were back in the comfort of the Presidente hotel.

Hotel Reviews
Cloud Forest Lodge
Monteverde

Fabulous literally in the clouds!! Great trails, excellent food and with the amenities they have thought of everything.

Authenticity & Character
Great trails and animal cams so you can get an inside view of the wild life.
Location
Literally in the cloud forest above the trees.
Staff
Very informative about the culture, eco diversity and community.
Cleanliness & Comfort
Super clean high quality. Umbrellas, boots, everything you think you might need.
Hotel Naoz
Manuel Antonio

Accommodations are very small, amenities smell bad. 45 minute walk from the ocean and reserve entrance. Beds are uncomfortable, We could not bear to stay another night due to the smell of gas in our room. The staff was very nice, but we were unable to get a refund.

Authenticity & Character
Location
Nothing it is too far from the ocean and reserve.
Staff
Excellent staff not their fault if is just an unfortunate hotel.
Cleanliness & Comfort
Clean but horribly uncomfortable and smelly.
Hotel Presidente San Jose City Center
San José

Great hotel and location. Some of the rooms are small, but the amenities are of very good quality. Excellent breakfast and bar. Smelled lovely and decorated very well. The staff was friendly, knowledgable, and very helpful.

Authenticity & Character
Fun refurbished factory great character.
Location
Very central location and felt safe always.
Staff
Super kind and helpful!
Cleanliness & Comfort
Very clean and comfortable.
Hotel Los Lagos Spa & Resort
Fortuna

Fantastic, fun, lots to do!! Highly recommend. I would go back.

Authenticity & Character
The pools were over the top and walking trails easy to find with very good signage.
Location
Right at the base of the volcano with spectacular Views.
Staff
The staff was a little aloof but this may have been to respect privacy. Pool bar staff was excellent!!!
Cleanliness & Comfort
Very comfortable and clean highly recommend.
Activity Reviews
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was very interactive. Great for all ages, very informative and we got to see Sloths and monkeys. Not only taste but also make chocolate and coffee.

Quality of Experience
Very educational and interactive.
Guides, Drivers and Staff
Kindness and always ready to answer wuestions.
Transport
Very reliable and timely.
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

This was a wonderful experience to be learning from the native people themselves. They were generous and kind.

Quality of Experience
Very special educational activities.
Food
Lical traditional food was delicious.
Guides, Drivers and Staff
Their genuine kindness and joy in sharing their culture.
Transport
On time and shared knowledge on the way to the tour!!!
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Wow, this was a once in a lifetime opportunity to see the volcano up close and personal. Very relaxing, excellent views and opportunities to see the wildlife. An array of beverages to choose from and a lovely cheese platter.

Quality of Experience
Perfect sunset and views!
Guides, Drivers and Staff
Super friendly and knowledgable!!
Transport
On time and helpful.
Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Nov 27, 2023
Hi Tracie! Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories. About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's... Read more

Hi Tracie!

Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories.

About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's doorstep. Taxis are another quick fix.

Also, when we were arranging your move to San José, we wish you'd let us know about your dissatisfaction with the Naoz Hotel. It would've made a big difference when we tried to get a refund for that early checkout. We could've reimbursed you, the same way we did with the activity you had planned that very same day! 🙂

I sincerely apologize once more for any inconveniences experienced towards the conclusion of your journey. Nevertheless, I am genuinely pleased that, on the whole, you found the adventure amazing and a fabulous experience.

Can't wait to see you back around here soon!

Phil