Italy at a glance
Italy
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Jun 19 - Jul 5, 2024
First of all Andrea was very knowledgeable and available at anytime I require assistance during the trip and while planning the trip… I could tell through the guided tours that he planned he is well experienced in this issue…
However, I would have liked it better if I was with same guide for all the tours at the same city. Becuase some guides were amazing while other did not seam to know what to do. I especially liked Martina our first guide in Rome .. on the other hand, the guide we had for the walking tour in Venice for three hours was not really sure what to talk about we were supposed to get the Jewish ghettos .. but we’re not able becuase we did it have enough time and it started to rain heavily .. the guide can see that we are a slow group but he did not try to take a shortcut or alter the route to get us there faster… we actually when through the same streets twice … and holestly I was not sure if the guide knew what to talk about .. he was knowledgeable but I had to ask question to get some answers. I feel that this tour was unnecessary at the end .. Also, the Murano Burano tour felt like a sales pitch .. our tour guide was great but really we did lot need him becuase all what he did is ride with us to the glass factory and then a representative from that company took over and was trying to get us to buy glass .. yes the experience was great but I felt it was unnecessary for a tour guide to be provided .. because we took a little bit longer at the glass factory .. our guide has to hand us over to another one since he has another tour planned . He was great at rearranging our water taxi ride and getting us another tour guide to take us to Burano.. however, in Burano we met with a person who worked at the lace shop and she was only there to take to the lace shop to buy from there .. did not explain anything about the island and it’s colorful houses and it history .. all what we did at the island is spend our time in the lace shop. I did not like the fact that this tour was just to take us to specific shop to buy we saw nothing of the islands.. I would definitely advice my friends not to take this tour in Venice …
When I decided to use a tour company to plan my trip is becuase I neede this to
Be tailored to our specific needs . we are bigger group of six and a person in our group can’t walk a long distance and I explained this to Andrea in the beginning..,I also explained to him that we would like to take our time in the morning and not be rushed .. however most of our tours required walking and were quite early in the morning .. even our train rides we always before 10:00… and I neglected to ask for that but I feel that Andrea should have confirmed with me about the shower option in the hotel rooms .. most of the hotel rooms had tubs and I have to request a walk shower room at check in ..
the hotel choices were great.. the location was amazing and they were all high class and clean ..
so to summarize… I feel that booking the hotels and arranging the transfers were arranged great with Kim Kim .. however, the prices are not disclosed so I feel that I over paid for some of the unnecessary tours ..
Hotel Reviews
Activity Reviews
Martina was great
Our guide was knowledgeable and very accommodating
We loved this experience and the road trip was great
Did not see anything meaningful
Enrique was The guide was great
It is just visit to a glass making factory and a lace shop no tour do the island did lot learn anything about the islands