Morocco Experience
Morocco | Sep 26 - Oct 2, 2024

Jeffrey
Jeffrey Y.
San Jose, CA | Reviewed on Oct 03, 2024

Ishmal was professional,personable & informative. Very pleasant personality. The Riad's were amazing,each one got better in each city.Especially, La Maison de Araibe. Highly recommend the Hammam,best massage ever & my first body scrub. Wish there was one in the U.S. The staff at all the Riad's were helpful & accomodating. The people of Morocco were welcoming. Loved Fes,Marrakesh a little too chaotic. I felt we needed a few more days for a little downtime. Dinner with the family was insightful & delicious however it would have been more enjoyable if it weren't just us & the host & hostess.
The desert experience could have been timed better since we missed the sunset because our group didn't take the advice of the guide & insisted on changing the spot he suggested, but awakened to a beautiful sunrise. The staff made my birthday celebration memorable. The restaurant selections were perfect.
Missed Casablanca drive by Mosque because our plane was delayed several hours,disappointing...
Suggestion, less time spent with vendors,fabricators even though we made some purchases but felt obligated to listen to very long dissertations.
An unpleasant situation arose at Marrakesh airport, our driver dropped us in the parking lot & arranged a porter to take our luggage without telling us there was a charge & when we got to check in the porter insisted on 10E which seemed unreasonable and we were blindsided.
All that aside, we would highly recommend KIM KIM & Majid!

Hotel Reviews
Riad Laaroussa
Fez medina

Beautiful rooms,setting & location. Staff were professional & accommodating. Be prepared for lots of steps but worth the climb!

Authenticity & Character
The attention to detail & comfort.
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful setting,rooms were authentic.

Authenticity & Character
Location
Staff
They had a birthday cake made on short notice & we had a celebration around the fire.
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Beautiful & spacious rooms. Lots of authenticity in decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

This Riad is the most beautiful of all! Our driver told us it is on the MUST SEE list.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Most interesting history & views... Lots of walking & steps. We did 17,000 walking steps. Worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Morocco

It was a longer then 7 hours & little time to get to desert to see sunset. We didn't get there until after 6 and sunset was around 7. Just barely made it with 3-4 minutes then our group wanted to relocate view against our & the guide's suggestion so we missed it.... Long camel ride then returned to camp in total darkness. Disappointed but loved the camel ride & the beautiful desert. Better experience then in Dubai

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TIMING!!!
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

The host & hostess were very warm & arranged a musician to welcome us with song & dance. Very gracious husband & wife. . Host is owner of restaurant & the dinner was superior.

Quality of Experience
Food
The soup, the chicken tangine were my favorites but all of it was incredibly tasty & delicious
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Make sure you arrive in ample time to not miss sunset. Desert and camel ride was great experience better then Dubai. We arrived very late & had a very short time to see sunset,missed it by about 3-4 minutes because 3 people in our group wanted to relocate view against guide & our apprehension.

Quality of Experience
Food
They made me a birthday cake with very little notice
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike Through Todra Gorges & Oasis for 1 Hour
Hike Through Todra Gorges & Oasis for 1 Hour
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

The hike was arduous. did not realize we were climbing so high. Our guide made it special by showing us the flat where he was born.

Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco

Drive was scenic .Topography always changing

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

I am not in favor of eating in such a crowded area & vendor food. The restaurant stop,the lamb was dry & overcooked and the beef was not seasoned. View of the square from the rooftop was nice

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

We were very stressed having to dodge motorcycles & the souk was so redundant because we visited Fez and this was more of the same. No time to slowly meander to shop or pause . Just frenetic!

Quality of Experience
Guides, Drivers and Staff
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh

Somehow was expecting to see more flowers. Saw lots of cactus & Palm trees which we see daily in our area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 03, 2024
Hello Jeffrey,
Thank you so much for your detailed review! We're thrilled to hear that you enjoyed your experience with KIM KIM and Under Moroccan Sun Team.
We're especially glad that you appreciated Ishmal's professionalism, the amazing Riads (especially La Maison de Araibe!), the Hammam experience, and the welcoming nature of the Moroccan people.
We understand your disappointment with the missed Casablanca mosque drive-by and the unpleasant situation at Marrakech airport. We'll definitely...
Read more

Hello Jeffrey,
Thank you so much for your detailed review! We're thrilled to hear that you enjoyed your experience with KIM KIM and Under Moroccan Sun Team.
We're especially glad that you appreciated Ishmal's professionalism, the amazing Riads (especially La Maison de Araibe!), the Hammam experience, and the welcoming nature of the Moroccan people.
We understand your disappointment with the missed Casablanca mosque drive-by and the unpleasant situation at Marrakech airport. We'll definitely take your feedback on board and try to find a better solution for those aspects in the future.
We're also taking note of your suggestions about the vendor interactions and the dinner with the family. We want to ensure everyone feels comfortable and enjoys each aspect of the journey.
We're so happy to hear your birthday celebration was memorable! We strive to make every trip special.
Thank you again for your kind words. We're glad you had a wonderful time in Morocco and look forward to welcoming you back for another adventure soon!
Best wishes,
Majid