Thank you for being quick to respond at every...
Spain | May 12 - May 28, 2023

K
Kendyl Y.
Los Angeles, CA | Reviewed on May 30, 2023

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las Ramblas…it felt like a budget motel. Clean, but lacking in amenities or style. Perhaps you picked it for the convenient location- I think I would have been fine if our documents said that.

That being said, there was overwhelmingly more good than not so good. Pacing was great, places visited were awesome and the detailed itinerary gave enough info for me to plug in a few items from my own research. It was an amazing experience and we appreciate all that you did to help create it.

Hotel Reviews
7 Islas Hotel
Madrid

Excellent and welcoming staff and an amazing location that is close to everything yet still quiet and intimate. We loved this hotel and highly recommend it it!!

Authenticity & Character
Nothing. This has lots of authenticity and unique personality, but it isn’t (and shouldn’t be) a old world Spanish hotel
Location
It is just enough off the Main Street to be quiet yet still very convenient
Staff
They were warm and had great suggestions.
Cleanliness & Comfort
So clean!! Well designed room. Our only complaint- we had to sign into the Wi-Fi every single time, and sometimes even multiple times during a session.
H10 Casa de la Plata
Sevilla

I can’t say enough good about this place. We loved everything and every one. The front desk person even made a restaurant recommendation “off the list” which I know is not common- and it was outstanding! Also, the room was incredibly well designed- lighting furniture placement, amenities and bathroom… every detail was intelligently thought out and we appreciated it. On top of this they delivered iced Cava and a desert tray?! We felt like royalty for a day.

Authenticity & Character
So much character. And, we appreciated the playful art
Location
The view from our room was amazing
Staff
The best. Really.
Cleanliness & Comfort
Spotless.
Catalonia Ronda
Ronda

Not the best experience. The parking was ridiculously complicated, the staff never seemed to have what we needed (and didn’t care) and the restaurant staff was beyond insulting- claiming they had no way to seat us until 10 pm… it was 7 pm and the place was completely empty. A senior staff took pity on us and sat us (with no apology or explanation ) and we proceeded to order and eat… and the restaurant never got more than 30% full during the entire meal. I’ve never been so insulted in my entire life. The room was as dark as a cave. Very unpleasant. We do not recommend.

Authenticity & Character
Rooms are like dark caves. Aweful.
Location
It is what it is
Staff
They seem to hate tourists (or Americans, or non-Spaniards?). Every request was impossible and no indication they were sorry about the denial. Really rude people.
Cleanliness & Comfort
Super dark room was like a cave- not sure that could be changed.
Hotel NH Collection Granada Victoria
Granada

Great location and charming view.

Authenticity & Character
Loved the view and the breakfast
Location
Close to everything
Staff
Friendly and helpful
Cleanliness & Comfort
The room was not clean- the tub had not been cleaned and there were hairs under the sheets. Management seemed responsive, but we were too tired to complain.
Arc La Rambla
Barcelona

A serviceable place that is clean but feels like a budget motel. Zero amenities but a vending machine on every floor. Active jackhammering just below our room when we checked in. Management did try to help out but 🤷‍♀️ what can you do?

Authenticity & Character
Budget is budget, I guess.
Location
Might be great for the young interested in the action on Las Ramblas. Not so much for us.
Staff
They were mostly occupied with watching to 12 surveillance screens so… 🤷‍♀️ they were nice.
Cleanliness & Comfort
I disliked the noise- both construction noise and general location noise, but I don’t think it’s bad. Just not my preference.
Activity Reviews
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

It was informative.

Private Tapas Experience in Madrid
Private Tapas Experience in Madrid
Madrid

Loved the “special guest” treatment

Quality of Experience
Food
Half the places were outstanding a couple were “normal”
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Awesome I’m every way. Totally recommend!!

Quality of Experience
Leo was adorable and a great teacher
Food
I never understood paella until this class.
Guides, Drivers and Staff
Daniela was also awesome.
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

You get so much more out of the visit with a knowledgeable guide

Quality of Experience
Our guide was a great teacher
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 30, 2023

Hi Kendyl and Stan, I am beyond grateful for your review. We will make sure to send you feedback along to all the different hotels, and tell your guide in Madrid you liked the tour. If you wish to add comments on the rest of the activities in your trip let me know and I will make sure to include it! Thank you for choosing us, and let me know if I can help with your future trips to Portugal or Spain. All my best, Marta