Thank you for being quick to respond at every...
Spain
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May 12 - May 28, 2023
Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.
H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las Ramblas…it felt like a budget motel. Clean, but lacking in amenities or style. Perhaps you picked it for the convenient location- I think I would have been fine if our documents said that.
That being said, there was overwhelmingly more good than not so good. Pacing was great, places visited were awesome and the detailed itinerary gave enough info for me to plug in a few items from my own research. It was an amazing experience and we appreciate all that you did to help create it.
Hotel Reviews
Excellent and welcoming staff and an amazing location that is close to everything yet still quiet and intimate. We loved this hotel and highly recommend it it!!
I can’t say enough good about this place. We loved everything and every one. The front desk person even made a restaurant recommendation “off the list” which I know is not common- and it was outstanding! Also, the room was incredibly well designed- lighting furniture placement, amenities and bathroom… every detail was intelligently thought out and we appreciated it. On top of this they delivered iced Cava and a desert tray?! We felt like royalty for a day.
Not the best experience. The parking was ridiculously complicated, the staff never seemed to have what we needed (and didn’t care) and the restaurant staff was beyond insulting- claiming they had no way to seat us until 10 pm… it was 7 pm and the place was completely empty. A senior staff took pity on us and sat us (with no apology or explanation ) and we proceeded to order and eat… and the restaurant never got more than 30% full during the entire meal. I’ve never been so insulted in my entire life. The room was as dark as a cave. Very unpleasant. We do not recommend.
Great location and charming view.
A serviceable place that is clean but feels like a budget motel. Zero amenities but a vending machine on every floor. Active jackhammering just below our room when we checked in. Management did try to help out but 🤷♀️ what can you do?
Activity Reviews
It was informative.
Loved the “special guest” treatment
Awesome I’m every way. Totally recommend!!
You get so much more out of the visit with a knowledgeable guide
Hi Kendyl and Stan, I am beyond grateful for your review. We will make sure to send you feedback along to all the different hotels, and tell your guide in Madrid you liked the tour. If you wish to add comments on the rest of the activities in your trip let me know and I will make sure to include it! Thank you for choosing us, and let me know if I can help with your future trips to Portugal or Spain. All my best, Marta