Outstanding Tour Experience with Kim Kim: Well-Organized and Supportive
Galapagos Islands
|
Sep 2 - Sep 18, 2024
Ganesh P.
Ashburn, VA
| Reviewed on Sep 19, 2024
Kim Kim organized our visit to Quito, the Galápagos Islands, and several places in Peru, including Machu Picchu. The tour was exceptionally well-organized. Majo (María José) and Tamer were always available to assist.
The tour guides were friendly, informative, and engaging, providing fascinating details at each stop. Pick-up times were well-coordinated, and all transfers went smoothly, including assistance at the airport to ensure we were ready for our flight. Despite occasional difficulties with accents or fast speaking, they were always willing to clarify when needed. Their knowledge and enthusiasm made the experience truly memorable.
Tamer Obeid
Local specialist in Quito, Ecuador
| Replied on Sep 19, 2024
Dear Ganesh,
Thank you so much for your valuable feedback. It is heart-warming to know that this special father-son trip has been such a success and that you have enjoyed the beautiful destinations that were included. I know firsthand how Majo was dedicated to your trip during the planning process and while you were here enjoying this trip with us. I will make sure to convey your positive comments to our guides and service providers, and we will take into account what needs to me improved for... Read more
Thank you so much for your valuable feedback. It is heart-warming to know that this special father-son trip has been such a success and that you have enjoyed the beautiful destinations that were included. I know firsthand how Majo was dedicated to your trip during the planning process and while you were here enjoying this trip with us. I will make sure to convey your positive comments to our guides and service providers, and we will take into account what needs to me improved for... Read more