Mouad was the BEST GUIDE ever
Morocco | Oct 27 - Nov 3, 2024

DOROTHY
DOROTHY V.
Newark, NJ | Reviewed on Nov 17, 2024

We had an amazing time during our trip to Morocco. From when Mouad picked us up at the airport until the end of our time with him, he was amazing and constantly checked that we were happy. His English was good enough that we could have great conversations about the countryside we were driving through, he made sure that we were always comfortable and had anything that we needed. We would highly recommend him as a guide for anyone wanting to see the country as he drove us from Tangier to Chefchaouen, to Fez, to Rabat, to Casablanca and then to Marrakesh. The riads that we were booked at were, for the most part, quite amazing. Beautiful old places and the staff went out of their way to make us happy. Except for one place - the riad in Rabat. We had requested two beds and instead of separating the two beds that made up the king size one (which would have meant they would have to remake the beds) they left us with the king size and a very uncomfortable couch in the sitting room area. We were so tired that night, we didn't even have the energy to eat, we just collapsed. We were very unhappy about that experience. The guides that we had in Fez and Marrakesh who took us around the city and through the medinas were very very knowledgeable about the history of everywhere they took us. Two of our highlights were the hammam that included a massage and dinner with a local couple in their home where we had a lively discussion and learned a lot about the day to day life of people in Morocco. We would unhesitatingly recommend KIMKIM as the company to use in your travels and Mouad especially. He went out of his way to ensure we always had everything we wanted/needed.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 17, 2024

Hi Dorothy,
Thank you so much for sharing your wonderful Moroccan experience! We're thrilled you enjoyed Mouad's exceptional guidance, stunning riads, knowledgeable city guides and immersive experiences like the hammam and local dinner. Sorry to hear about the riad issue in Rabat; we'll address it. Your glowing review and recommendation of Mouad and KIMKIM mean the world!
Best regards,
Majid