Kimkim Trip Reviews for Brazil
11 days private tour in Salvador, Ouro Preto, Rio de Janeiro and Sao Paulo.
Brazil
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Oct 3 - Oct 13, 2023
Our hotels are reasonable and in good locations but they are not the top as we pay the VIP package. Especially, the hotel in Sao Paulo: it should be rated as 2 -3 stars not 4. I would recommended that you choose your hotels rather than Kimkim.
Sao Paulo is very big city... Read more
Hi Kim! Thank you for sharing your feedback. We're glad to hear that overall, your trip went well, with punctual pickups and a good team of drivers and tour guides. We apologize for the inconvenience you experienced with one of the tour guides, and we were pleased to provide you with a replacement promptly. We appreciate your honest input regarding the hotel accommodations, and we'll certainly take your comments into consideration for future bookings. I wish you safe travels and wonderful adventures in the future!
Amazing trip to Brazil
Brazil
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Oct 4 - Oct 13, 2023
Hi Tony,
Thanks a lot for sharing your thoughts on your recent trip! We're super excited to hear that you had a fantastic time, and we can't wait to help you plan more awesome adventures whenever you decide to come back to our country.
All the best,
Camille
Iguazu Falls & Rio
Brazil
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Oct 7 - Oct 10, 2023
Dear Andy!
Thank you for taking the time to leave this review about our work and your experience!
I hope to hear from you soon in the future if you want to explore the immense Brazilian territory more calmly ...and in the meantime I thank you for your kindness.
I'm happy that our loyal guides helped make your tours special.
Warm greetings from Rio!
Sara
Stay away from kimkim Brazil
Brazil
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Sep 12 - Sep 23, 2023
Three people were ultimately involved in trip planning. North Pantanal was good, saw one jaguar. Iguacu Falls was spectacular, more so from the Argentinian side. Best part of Rio was the favela tour.
Negative aspects were that two of three airport pickups were botched, either by kimkim or subcontractor. Forget about emergency numbers being answered. I have no desire to return to Brazil, and would never use kimkim Brazil again.
Thank you for your review, which however surprised us a lot.
In fact, you came to our agency in Rio de Janeiro where we offered you a private tour of the favela, even though one of the inconveniences at the airport was not linked to our responsibility.
On that occasion, you laughed and joked with us, saying that you were enjoying the tour.
Even in the private chat with Kimkim, you said that everything was behind you.
I'm sorry that you said that you no longer want to return to... Read more
Great experience in South Pantanal/Bonito
Brazil
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Sep 11 - Sep 18, 2023
Hi Joakim,
I'm delighted to hear that you enjoyed your trip and that Miguel's assistance was helpful. Your feedback concerning pricing transparency and the airport pickup/drop-off service is greatly appreciated, and I will make sure to improve these aspects in the future. It was a pleasure working with you, and I look forward to the opportunity to welcome you again in Brazil.
Best,
Chadya
Two amazing weeks in North East Brazil
Brazil
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Aug 20 - Sep 3, 2023
We had a wonderful trip to Brazil! Camille did an amazing job with our itinerary, hotel selection and all our guides were exceptional. It was the right balance of activities and relaxation. Everything was well organized and we never waited for anyone. When one of our internal flights were delayed the team was available to help us, even on a Sunday. Lencois was unforgettable and worth the effort to get there, Rio is a stunning city and Isla Grande was a highlight. Definitely recommend Camille for your trip!
Hi Simone,
Thank you for taking the time to share your review of your recent trip with us! We're thrilled to hear about your fantastic experience and look forward to helping you plan more unforgettable journeys anytime you decide to revisit our country.
All the best,
Camille
Beyond exceptional
Brazil
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Aug 3 - Aug 11, 2023
Hi Anna, I'm glad to hear that you had an amazing trip! It brings me great joy to know that my assistance has helped enhance your overall experience. Your kind words and recommendation are greatly appreciated. We look forward to the opportunity of welcoming you back to Brazil in the future!
10/10 -- Amazing Brazil Vacation!
Brazil
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Aug 12 - Aug 25, 2023
Hi Carla,
Great to hear that you had such an incredible trip to Brazil!
It was a pleasure planning your trip, and I'm delighted that the itinerary, hotels, and guides exceeded your expectations. Thank you for your kind words, and I'm glad we could make your journey hassle-free. We look forward to helping you create more memorable adventures in the future.
Wishing you many more wonderful travels ahead!
Chadya
Beautiful trip of northeastern Brazil
Brazil
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Jul 28 - Aug 9, 2023
Hi Thomas,
Thank you for your kind words,
I'm delighted to hear you enjoyed your trip exploring northeastern Brazil! It's great to know that our guides, Bruno and Pedro, enriched your experience. Your understanding of the minor hiccups along the way is greatly appreciated, and I'm glad we could adapt and enhance your journey. Whenever you're ready for your next adventure, please don't hesitate to reach out. We'd be delighted to assist you in creating more memorable travel memories.
Warm regards,
Rachel
Knowledgeable agent made trip planning easy
Brazil
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Jul 19 - Aug 11, 2023
Hi Judy,
Thank you so much for trusting us to your travel plans in Brazil - it was truly a pleasure working on your amazing trip through our beautiful country!
All the best,
Camille
Great trip and communication
Brazil
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Jul 29 - Aug 5, 2023
Dear Naveed!
I was really excited to read this report of your Brazilian holiday, I'm really happy that our organization has contributed to making this holiday unforgettable and that you had a good time with our trusted guides! Your feedback is essential for us to understand in which direction to go for constant improvement, so I will bring up the question of the transfer without air conditioning so that it doesn't happen again!
I hope to hear from you again in the future if you want to discover other areas of the huge and very interesting Brazil!
Warm greetings from Rio
Sara
Dear Rachel and Team ,Thank you so much for ...
Brazil
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Jul 2 - Jul 10, 2023
Thank you so much for making our trip to Brazil ( Rio de janeiro, Iguazu and Amazon )such a memorable. We really appreciate all your dedication and hard work you put into make it so easy for us. Our guides were incredible and made the experience much more enjoyable. You did a fantastic job and you definitely know how to take of your clients. You can be sure that we will be recommending your service to family and friends alike.
Sandya and Prasad Read more
Hi Sandya & Prasad!
I'm glad you enjoyed your trip to Brazil. :)
Thank you for the feedback!
Great trip with a great help from knowledgable guides.
Brazil
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Jun 30 - Jul 8, 2023
Hi Maria,
We appreciate your confidence in us handling your travel plans and your kind feedback. It was a pleasure working with you and I am glad that we were able to fulfill your requirements and make your trip a memorable one. Thank you again for choosing to explore new destinations in Brazil with us, and we hope to have the chance to serve you again in the future.
Kind Regards,
Chadya
Wonderful, stress-free vacation in Brazil!
Brazil
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Jun 29 - Jul 8, 2023
Rio-Falls_Amazon 2022 (November)
Brazil
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Nov 15 - Nov 23, 2022
I worked with Rachel (Sao Paulo) to plan our entire trip that included visit to Rio, Iguazu falls and Amazon. It was such a pleasant experience to plan the trip with Rachel. She is fluent in English, and she was always pleasant regardless of the numbers of the changes that were requested. Everything was planned without any hiccups. All the hotel accommodation... Read more
Thank you for your wonderful review! We're delighted that planning your trip with us was a pleasant experience. It's wonderful to know that everything was well-organized and that you enjoyed the accommodations, tours, and guides. Making your trip memorable was our goal, and we're thrilled we achieved it. Your kind recommendation means a lot to us, and we can't wait to assist you with more incredible adventures in Brazil.
Perfect mix for our Brazil adventure!
Brazil
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Jun 23 - Jul 3, 2023
Foz do Iguaçu was better than we could ever have imagined. Rainbows, waterfalls, and the boat ride into the falls from the Argentina side was so much fun! Pictures will never do it justice!
Rio was fun as well, Alex our guide was amazing... Read more
Hi Todd, Thank you for the wonderful review! We're thrilled you had an incredible time at Amazon Tupana Lodge and enjoyed the scenic excursions. Your experience in Foz do Iguaçu and Rio sounds amazing too. We're grateful for your kind words and looking forward to assisting you with more adventures in Brazil in the future!
Rachel planned the most amazing honeymoon trip for us in Brazil
Brazil
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May 24 - Jun 9, 2023
In Rio, our local guide Luis was wonderful and friendly. He was super thoughtful and even bought us a Brazilian drink we wanted to try. The trip to the Amazon was our highlight, spending some days in the lodge built into the... Read more
Hi Manitha, we truly appreciate your fantastic review! We're overjoyed that your honeymoon in Brazil was an unforgettable experience. Being a part of your journey was a pleasure, and we can't wait to assist you with more adventures in the future. Wishing you safe travels and countless cherished memories ahead!
overall good but with some issues experienced
Brazil
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May 19 - May 28, 2023
positive:
Daria was excellent in responding to messages.
itinerary was good. Guide was good for us and guide let us enjoy the sites without any time restriction.
Negative:
2 last minute issues with itinerary.
1) show in rio we wanted to see was not available on Tuesdays in May but we were taken to the show and then only we were told there was no show so our much anticipated evening and show became disappointment. they did arrange some other activity free but still one evening is... Read more
First of all, I apologize again for the problem that occurred with the show. Regarding the coffee farm, unfortunately, we too were informed at the last minute of the need to change the schedule. As soon as they wrote to us we got in touch with you. We could have offered an alternative if you had told us that you had a commitment in the evening. I am truly sorry that you had to change your schedule for the evening. However, I am glad that in spite of these 2 problems you enjoyed... Read more
Great Experience Overall. A few small improvements for the perfect trip
Brazil
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Apr 28 - May 2, 2023
Brazil: Exceeded Expectations.
Brazil
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Mar 19 - Mar 30, 2023
All the airport pick ups and transfers went very smoothly as did the tours.
We were very happy with our itinerary and any concerns we had about having to take internal flights were not justified. The country is just so huge that there weren't any other viable options and it was definitely worth it.
All the hotels were very comfortable and everyone we encountered couldn't have been nicer. Read more
Hi Angela,
Thank you for your feedback! I am very glad to hear that you had a great trip. It was a pleasure to have you and your family here in Brazil, and we hope to welcome you again to discover new destinations!
Best,
Daria