Kimkim Trip Reviews for Ecuador

4.9
Based on 263 ratings
Read 263 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

How to Spend 5 Days in Ecuador
Ecuador | Nov 15 - Nov 22, 2018

G
Gaby E.
Bonita Springs, FL | Reviewed on Dec 02, 2018

The driver , who was supposed to pick me up from the Airport ,after the Amazone ,left without me.
Not a good feeling, being forgotten..
Casa Sol had a very small breakfast and the shower was not hot.
I loved the Sisakuna Lodge. Good breakfast , nice room, hot shower.
My guide was good.

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Jan 08, 2019
Dear Gaby, thanks a lot for your valuable feedback.
I think there was a misunderstanding, after talking with the driver, it turned out that he took you and 2 other travelers whose driver could not go on a very last notice. So actually, you had a transfer with "your" driver. However, this was an exceptional case to help out the others, our transfers, as you have seen with the other 3 transfers you had, are entirely private.
As for the breakfast at Casa Sol, they serve American-style... Read more

Dear Gaby, thanks a lot for your valuable feedback.
I think there was a misunderstanding, after talking with the driver, it turned out that he took you and 2 other travelers whose driver could not go on a very last notice. So actually, you had a transfer with "your" driver. However, this was an exceptional case to help out the others, our transfers, as you have seen with the other 3 transfers you had, are entirely private.

As for the breakfast at Casa Sol, they serve American-style breakfast, which consists in coffee, tea, fresh fruit juice, fresh fruit salad, bread, homemade jam, butter and eggs of choice. Maybe you are referring to the quantity? It is always a good idea to address this kind of issues directly with the hotel staff to find an immediate solution. In case you decide to return to explore the rest of Ecuador with us, you are invited to a typical local-style breakfast.

I'm glad you liked Mindo and the Sisakuna Lodge and our guide!

Best of the Ecuadorian Highlands - 8 Days
Ecuador | Oct 21 - Oct 28, 2018

C
Carl N.
Yuba City, CA | Reviewed on Nov 13, 2018

I booked a trip from Quito to Guayaquil prior to a Sierra Club Trip to the Galapagos.
I was hesitant booking the trip and paying online.
Mathias was great. He promptly answered all my questions. We went through three versions of the trip until I was happy with it.
The trip was better than I expected. The hotels were wonderful. Christian, our tour guide/driver, gave us an insight into the highlands of Ecuador that we will always remember.
We especially enjoyed the walking tour of Quito, hikes in Mindo, Ingapirca ruins, hiking in Cajas, and Cuenca.

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Nov 17, 2018

Carl, thanks for travelling with us, I am happy that the trip exceeded your expectations! Hopefully we will have the pleasure to hosting you some time in the future, so you can see the wonderful places you couldn't this time!

Central Ecuador
Ecuador | Sep 15 - Sep 21, 2018

C
Chris O.
Australia | Reviewed on Nov 11, 2018
Lenin and Mauro (our other guide) were both very knowledgeable about the native tribes, culture and history of Ecuador in general.
And they both had detailed knowledge of the specific places we visited … being Otavalo, Quito, the Avenue of the Volcanoes, Baños, Alausí and Cuenca.
Both spoke excellent English.
Lenin was particularly good when it came to knowing when to have a break, etc or comfort stop.
Overall the trip was a memorable experience and we would recommend KimKim.
Suggested... Read more

Lenin and Mauro (our other guide) were both very knowledgeable about the native tribes, culture and history of Ecuador in general.
And they both had detailed knowledge of the specific places we visited … being Otavalo, Quito, the Avenue of the Volcanoes, Baños, Alausí and Cuenca.
Both spoke excellent English.
Lenin was particularly good when it came to knowing when to have a break, etc or comfort stop.
Overall the trip was a memorable experience and we would recommend KimKim.

Suggested considerations/changes …
- Do not use the hotel we stayed at in Baños again (no hot water, mould on the bathroom ceiling, no power to the room until sunset);
- Given the state of some of the roads we travelled on around Cotopaxi we feel that you need to provide a vehicle with better suspension … something like a 4 wheel drive;
- Mauro was working to his schedule … and we understand the need for a schedule … but we would have liked to be offered some flexibility.

Local specialist: Lenin Ampudia

Exploring, Hiking and adventure
Ecuador | Oct 17 - Oct 29, 2018

Steve
Steve S.
Canada | Reviewed on Nov 08, 2018

Gabor was very flexible and patient with numerous changes to our itinerary. He uses fabulous guides and booked wonderful lodges. His expertise was invaluable in making our trip to Ecuador (Galapagos and Amazon) fantastic!!!

A Special Thanks to Diana (our assign local guide) she did the extra miles for us ensuring that all small details were met along the way.

I would strongly recommend KimKim !!

Steve and Christine.

Now time to start a new project, here comes Africa!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Nov 22, 2018

Dear Steve,

thank you so much for your comments! For me, it was a pleasure working on this trip with you. I handed over your kind words to everyone involved.

I hope, we will have the chance to work on a trip together, again!

Best wishes and take care,
Gabor

Trip to Ecuador and Galapagos
Ecuador | Sep 21 - Oct 8, 2018

N
Natascia V.
France | Reviewed on Oct 16, 2018

We stayed 10 days in Ecuador and 8 days on Galapagos.
All was very good.
Linda planned us the exactly trip we asked her.
The guide who went with us, Marco, was very friendly, also for trip not planned.
We went to Quito, on Cotopaxi, Quilatoa Lagoon, Baños, Chimborazo, Guamote, Cuenca and Guayaquil. A great trip !
Than on Galapagos we stayed two days on San Cristobal, one day on Santa Cruz and the last 5 days on a very beautiful Cruise.
All the accomodation of our trip was fantastic.
We're enthusiastics of this beautiful experience.
Thanks Linda !

Natascia and Giampaolo (Italy)

Local specialist:
Linda
Linda S.
Ecuador | Replied on Oct 19, 2018

Ciao Natascia e Giampaolo,

thank you very much for your great review! I am happy to hear that you have enjoyed your time in mainland Ecuador as well as on the Galapagos Islands, and that you could return back home with a lot of unforgettable memories.
I hope to welcome you again one day in Ecuador!

All the best and safe travels in the future,
Linda

Looking to take in as much as possible during a 4-5 day visit!
Ecuador | Aug 5 - Aug 11, 2018

Jessica
Jessica H.
Traverse City, MI | Reviewed on Aug 12, 2018

Linda was outstanding, she was quick at answering all my questions and made sure I was in the loop when itineraries changed.

All the guides did a wonderful job explaining Ecuador and the different locations that are popular to visit or that make Ecuador unique.

The city tour was nice, I really enjoyed the mitad del mundo museum - very informative.
Otavalo, Cotopaxi, Quilotoa, and Baños were all wonderful experiences!

I was very thankful that Linda was able to connect with my hotel and ensure that I had a to go breakfast on the days I left early. I love breakfast!!

Local specialist:
Linda
Linda S.
Ecuador | Replied on Sep 28, 2018

Hi Jess,
thank you so much, it was a pleasure to help you planning your trip!
I am very happy that you had the chance to see so many different places in Ecuador and that you enjoyed each destination!

Ecuador, with Galapagos and Amazon
Ecuador | Jun 14 - Jun 28, 2018

Laura
Laura E.
Orland Park, IL | Reviewed on Jul 06, 2018

An amazing trip! We had two great guides that showed us a lot. Dario was out first guide through Quito, the Highlands, and the jungle. He was very knowledgeable! Ivan was our guide in the Galapogos. He certainly knew his birds.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Sep 28, 2018

Dear Laura and Steven,

I´m so happy to read your review, I was looking forward to it! :)

I hope your 25th wedding anniversary vacation was a memorable one and that Ecuador and the Galápagos Islands will forever be in your hearts.

I hope to be able to help you organizing a trip if you´d like to visit Peru, Bolivia or Chile in the future :)

Take care and all the best,
Gabor

Best of the Ecuadorian Highlands - 7 Days
Ecuador | Jun 15 - Jun 22, 2018

M
Marcia G.
Switzerland | Reviewed on Jun 30, 2018

Joaquin Andino- very good guide with a en general culture. Someone who can be steongly recommended.
Pablo, a responsible and dedicated person. Simply adorable.

Local specialist: David Torres
David
David Torres
Local specialist in Ecuador | Replied on Sep 28, 2018

Dear Marcia!

Thank you so much for your review. I am very glad that your trip was a total success, and please know that we are very glad to help out for any of your travel needs in the future!

Lovely pictures! I hope that you have enjoyed of the awesome diversity of my country :)

Wishing you all the best
David

12 Days in Ecuador
Ecuador | May 29 - Jun 1, 2018

K
Kati M.
Ecuador | Reviewed on Jun 13, 2018
We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop... Read more

We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop (or turn around) the boat to point out interesting creatures.

The lodgings were very comfortable, with running water (and it got nice and hot, important for the days we got soaked by the rain), but with no bells-and-whistles which made it feel like a proper jungle experience. The food was also simple but delicious, and the staff was very attentive to food allergies (my mom is gluten free).

Of course, in the jungle it's the plants and animals which really draw your attention - but the professionalism, comfort and service at Nicky Lodge made the whole trip seamless and wonderful.

Thanks!

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Jun 16, 2018

Kati, I'm glad to hear that you enjoyed your time in the rainforest and saw many of the native animals which make that place special!

12 Days in Ecuador
Ecuador | May 29 - Jun 1, 2018

G
George M.
Denver, CO | Reviewed on Jun 07, 2018

Mathias did a great job in setting up our 4-day adventure to the Amazon. He was very easy to communicate with and helpful in planning our trip - great advice, great service. All of the arrangements went smoothly and we loved the accommodations. We had a wonderful time!

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Jun 08, 2018

I'm happy that you liked the tour, George! It was a pleasure planning this trip with you.

ecuador fill in
Ecuador | Apr 17 - Apr 29, 2018

L
lee d.
Hackettstown, NJ | Reviewed on Apr 30, 2018
Patricio was an excellent guide, caring, intelligent, always interested in making our trip a better experience, taking us to places that he thought of as we went along, if Susie Astec and truly an asset to your team. His driver Hugo was excellent and always helpful and smiling and respect full. He even made a special trip when my brother-in-law left his camera on the bus, Patricio Is an asset to your company, and go board did a great job Putting a beautiful package together. We will... Read more

Patricio was an excellent guide, caring, intelligent, always interested in making our trip a better experience, taking us to places that he thought of as we went along, if Susie Astec and truly an asset to your team. His driver Hugo was excellent and always helpful and smiling and respect full. He even made a special trip when my brother-in-law left his camera on the bus, Patricio Is an asset to your company, and go board did a great job Putting a beautiful package together. We will certainly recommend your company in the future and hopefully will be able to talk and use you again. Lois and Lee Dornfeld, Mace and Joy Bloom

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Jun 11, 2018

Dear Lee, Lois, Mace and Joy!

I am so glad to read your review and am truly happy for your great trip!

I will definitely hand over your kind words and greetings to everyone who contributed to this tour :)

Of 'course, if you need any assistance in the future, feel free to contact us, we will be happy to provide you with assistance!

Take care and all the best,
Gabor

One Week in Ecuador: 5 Great Itineraries
Ecuador | Mar 24 - Mar 31, 2018

Irene
Irene H.
Hyattsville, MD | Reviewed on Apr 02, 2018

Marielisa was planned a wonderful vacation for me and my husband. We loved our guide, the itinerary, and her responsiveness when there was a challenge or question. Thanks so much for making our trip to Ecuador one to remember!

Local specialist: Marielisa Terán
Marielisa
Marielisa Terán
Local specialist in Quito | Replied on Apr 03, 2018

I am so happy you enjoyed your time in Ecuador, Irene! Glad I could play a small part in your incredible adventure.

Trip to Ecuador
Ecuador | Dec 24 - Jan 7, 2018

A
Aryeh C.
Paramus, NJ | Reviewed on Jan 15, 2018
Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful. On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while. Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all,... Read more

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all, of our questions. He found a good balance between interacting with us and giving us space, and he was extremely kind and generous. We could not have asked for a better guide.

In the Galapagos, we had a terrible guide, so terrible that we ended up paying for an Airbnb that we never actually stayed in. He must not have checked his messages or been so organized because we sent him all details, including the address, of where we needed to stay in each night, and he just didn't have the information with him. It got to be late on the Island, and we ended up spending money on a hotel that cost $70 per night (we stayed two nights) while paying an additional $140 for an Airbnb that we never got to stay in. This was very frustrating. Another issue that happened was when he gave us his USD card to download some photos that he took of us. The minute we put them on the computer, naked photos of him and his partner came up on the screen. While we really appreciated the photos he took of us, we were not happy with what was presented to us on the screen.

Reflecting back, the Jungle and the Galapagos were the two most memorable places. We enjoyed the climate, the people, the food and the general atmosphere. The other places were nice too but the highs of the trip were the Jungle and the Galapagos.

No one really communicated with us about the potential for altitude sickness at Cotopaxi, and we had a hard time going from lower altitude to higher altitude - up and down and up and down - it did a number on my husband's body. In the future, we would do fewer places for more days. But again, this is no way the fault of KimKm, just our own way of going about planning.

Really amazing trip.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Feb 02, 2018
Dear Aryeh and Ariela, first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you. I will definitely hand over your kind words to Dario and Yacuma Team! As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work... Read more

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work with him in the future.

With regards to the Airbnb, unfortunately this is out of our hands as our operations team from Quito also tried to reach the Airbnb owner based on the contact information you provided us with, however he never answered the calls and therefore the guide had to take you to a hotel.

About the altitude sickness, it's normally not a problem, however I will definitely pay more attention to this and will inform my future travelers about the possible risks of changes in altitude.

All in all, I honestly hope your honeymoon was a great experience, and as we discussed in person, if you require any assistance in the future, I will be more than happy to help you planning your next trip!

Take care and all the best,
Gabor

Quito area
Ecuador | Dec 30 - Dec 30, 2017

G
Gordon S.
Wayne, NJ | Reviewed on Jan 06, 2018

Very knowledgeable and helpful!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Feb 02, 2018

Hi Gordon!

I'm glad to hear that you're happy with the tour!

I hope you'll count on us in the future too, I'd be happy to assist you! :)

Best wishes & Take care!
Gabor

Quito, Ecuador
Ecuador | Dec 3 - Dec 4, 2017

T
Teresa K.
Browns Valley, CA | Reviewed on Dec 12, 2017

I was very happy with KimKim helping to arrange a city tour and then specialized weaving tour for me in Quito , Ecuador.

Local specialist: David Torres

Eccador volcanoes
Ecuador | Oct 22 - Oct 27, 2017

K
ken n.
Canada | Reviewed on Nov 04, 2017

Guide, transport and tours were excellent. Accommodation was not on good in couple of places.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Dec 08, 2017

Hi Ken!

Thank you so much for your feedback! I'm happy to hear that the tour itself went well. If you don't mind, I would like to discuss the topic on the hotel in our conversations, so that we can contact them and make sure that the unsatisfactory parts will not be present in the future.

I hope to be able to help you out in the future if you plan to return to Ecuador, or if you'd like to visit Peru, Bolivia or Chile.

All the best,
Gabor

Quito to Cuenca
Ecuador | Sep 29 - Oct 13, 2017

Paul
Paul T.
United Kingdom | Reviewed on Oct 14, 2017

Amazing tour, so fantastic. Lucky with the weather too. The guide (Dario) showed us new things we were not aware of from our pre trip research too. Highly recommend Dario / Gabor.

Lots of communication - great.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Nov 23, 2017

Hi Paul!



Thanks so much for your feedback! I will also hand over your kind words to Dario. I hope to see some of the great photos you took on tour and of ’course, please count on me whenever you plan a trip to Ecuador, Bolivia, Chile or Peru!



Enjoy the rest of your South American adventures!
Gabor

Quito, Amazon & Galapagos
Ecuador | Sep 29 - Oct 12, 2017

Katrina
Katrina H.
United Kingdom | Reviewed on Oct 14, 2017

This trip far outlived my expectations. It was amazing!

Gabor put together the perfect itinerary for me. I told him I had 2 weeks and wanted to see as much of Ecuador and Galápagos Islands as I could in that time. He made sure I did!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Nov 23, 2017

Hi Katrina!



Thank you so much for your very kind feedbacks! We are happy to hear that you enjoyed your trip and hope to be able to help you in case you return to Ecuador or plan a trip to Bolivia, Peru or Chile.

Keep in touch and take care!
Gabor

Quito to Iquitos
Ecuador | Aug 14 - Aug 18, 2017

F
Fiona C.
Australia | Reviewed on Aug 27, 2017

Gabor was very helpful and tolerated our many questions and changes to the itinerary including a change of flight times at short notice, He called us during our trip to check that everything was OK.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Sep 08, 2017

Hi Fiona!

Thank you so much for your feedback! I'm happy that you enjoyed your stay in Ecuador and I hope I can help you again in the future if you consider returning here :)

All the best to You and Chris, take care!
Gabor

Evening in Quito
Ecuador | Jul 4 - Jul 4, 2017

M
Michael M.
Denver, CO | Reviewed on Jul 06, 2017

Driver was awesome. Great tour of Quito, saw and did everything I wanted!

Gabor is great!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Aug 18, 2017

Hi Michael!

Thanks for the feedback! We're happy that you enjoyed those couple of hours with us! Thanks so much for booking, and we hope to be able to help you out in the future too!

All the best and take care!
Gabor