Guatemala Travel Agents

Great location, decent breakfast, beautiful courtyard, charming hotel, BUT, our room was very tired and not that comfortable.

Beautiful setting, a bit challenging to navigate the property, and our room was small, cramped, and outdated

Great setting, great facilities, fantastic suite, great food, unreal service. Didn't want to leave the property

A little out of town, facilities need updating, but the birding and service were excellent, and the food was good.

Very convenient location, nicest beach on the island, easy access to town and services, mediocre restaurant

Local guide was nice but not very informative, and language was a problem. The visit to the bee collective and the mayan ritual visit were very interesting, but the rest of the trip didn't feel all that authentic.

Loved the kayaking and hike and Pablo took some good photos of us on the water. However, the local guide did not provide much info on a straightforward hike through villages, and the logistics from kayak to hike were a disaster. Our backpacks (with wallets) were left at the dock by our hotel, and we had to anxiously wait an hour for the bags to arrive.

Local guide was fantastic.

Oliver was a spectacular guide, with great information, flexible plans, a special extension to see a falcon, and a great lunch choice.

transfer went very smoothly over the border, and our guide was excellent on the cave tubing, which was alot of fun and interesting

De la gente was outstanding...both farmer and local guide and the farmer's wife

Fantastic guide, Dary...authentic, charming, and shared her enthusiasm and love for the city

Great dinner, fun company, and accommodating for dietary restrictions.

Great experience, but not much help from local guide or our chaperone. Also, would have liked to try to go to the top, but not offered, and English was not good enough to make request.

Nice villages to visit, but our guide, Pablo, had limited excitement, energy, or information to share.

Pablo was a real character, but a little too full of himself. The birding was ok, but not all that productive

Beautiful hotel, near -- but not too near -- the mix of things. Allowed us to have a walkable experience in Antigua. Rooms were comfortable, filtered water prevented us from needing to but bottled water. Breakfast was divine! Every day there was live music and great atmosphere. The lobby is nice and the public spaces are generally quite nice. All the staff are first rate. Warning -- they have a LOUD New Year's eve party with live and DJ music until 1:30 am and the rooms couldn't insulate against this kind of noise. Don't expect early check in to be an option.

This was a lovely space and despite the terrible weather of our first day (pouring an inch of rain) it was a dream! We arrived in the middle of said rainstorm and waited for the boat (SPBE) to unload our bags. We got a lift from Ramon's team and needed to stop at a pharmacy -- no problem. Took us to the check in and then to our rooms. sigh.... Needed dinner that night -- Pineapples on the Beach had an amazing menu! We went back 2 nights later because it was so good! Only concern was the final morning had to get the 0600 boat to get to Belize city for our international flight. We checked out night before and porters said they'd meet us at our rooms at 0540. But they didn't show up... got the night watch to wake up the driver and left at 0555. We made it, no problem. But we're no good at "island time."

Old Town Outfitters campsite on the side of Acatenango -- camping/glamping on the side of a mountain with unobstructed views of Fuego blowing its top. Meals provided by our guide, Rudy were excellent -- they were substantially better than what we saw the other families being served by their guides. Sleeping bags could have been a bit warmer.

We had a really short stay -- arrived around 9 pm and departed for our morning tour at 0400. We came back for breakfast and were on the road by 10:30 am. Breakfast was quite tasty but they were out of a few things. We note there was a hostel there but didn't explore that area. Visited the pool for pictures, but didn't get in because it was rainy that day. Property is dark at night, and with the rain, the sidewalks were quite slippery. Our daughter slipped by the plantings at the main entrance and ended up with a significant number of thorns in her arm and back.

Just do it. We had arranged for the full "superman" experience for the kids and we were planning to just enjoy ourselves at the cafe. But then Rudy and the kids encouraged us, and we said "why not?" Don't look down during the ladder climb. Do look down during the superman flight. Just amazing.

Rudy, our guide was absolutely the reason for our enjoyable trip. He engaged with our kids and took care of our needs. He's a budding chef and made remarkably tasting and filling meals for us on the mountain. Even when we had one member have to turn back for altitude sickness, he made sure the rest of us had a stellar time.

Again, our guide made this so amazing. Despite having to escort one of our party back to base camp, Rudy got the rest of us to the summit in plenty of time for sunrise. Unfortunately it was crowded, but there was plenty of space to see and get some pictures of the sunrise and the volcano. We met others on our way that were turning back and some didn't get to summit because of their party splitting up. Rudy was able to safely manage our group.

No question, it is a magical experience. You walk through the park in the dark, surrounded by nothing but darkness (and some jumping spiders). You climb to the top of temple IV and sit in the dark (others arrive, but it's pitch). Then around 5:38 am, the howler monkey's start up, and it's surreal. Unfortunately, no sunrise for us, just the lifting of the fog. Pictures at the top and then a descent and tour of the grounds.

Nice hotel ,but the bed was very hard. But Chris got us into another nice hotel with a lot more comfortable bed