Kimkim Trip Reviews for Ireland

The accommodations locations in Dublin and Killarney were great as they were close to things. Killarney was the best. Cork and Galway were far from any local experience on foot for us. The breakfast at all was a plus.
In hindsight , for being the first time in Ireland, I would have stayed in Dublin for three or four days and experienced the area with day trips instead of long drives and being rushed at the end of the day.
You guys are great and did everything you said you were going to do. I will have no problem recommending you in the future.

Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now worth using anymore.

Activity Review

Book of Kells and Trinity Campus Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Dean was very helpful with the planning the trip. He answered all my questions and gave great suggestions for small changes need to hotels and accommodating my daughter's schedule with the trip. Also Justin was very helpful on the phone and helped with some aspects of the trip
The Bed & Breakfast accommodations were lovely. We liked all of them except for the one in Glendalough. The hotels were fine too but the B&B stole our hearts.
Our best part of the trip was Kerry, especially Killarney National Park, Ring of Kerry and Dingle Town! The views were breathtaking! The people so friendly, the food great! No crowds around this time end of September really helped.

We did a 10 day/9 night self drive tour from Dublin-Laragh-Cork-Killarney-Dingle-Doolin-Galway and it was lovely! The accommodations were all went smoothly and we had plenty of tips of where to go and what was on our way. We felt comfortable choosing what we did and didn’t want to do and even added some of our own stops along the way. I don’t think I could have had such a great trip without the assistance of kimkim and Ireland walk bike hike! The customer service was phenomenal and I have highly recommended this company to everyone! I will be using them again for another trip for sure! My only feedback was that the city of Cork was not very appealing and had a very very strong foul odor when we entered the city (I think it was the River/waste water). But not sure if the travel agency would have known this!

Thank you to all who helped us plan this unforgettable trip!

We did a 10 classic trip planned by Austin, to see as much as we could. We stayed mostly near the coast and had an amazing time! Some of our favorite spots were the Giants Causeway, Dunluce Castle. The Cliff's of Moher and The Dingle Peninsula.
We started talking and planning this trip with Austin in January and visiting Ireland in September. The summer crowds had died down and we got to enjoy not being rushed or waiting in lines. We were in constant contact with Austin. At one point we added 2 nights in order to see Northern Ireland and Austin was able to adjust the entire itinerary to meet our request. We're so glad we added northern Ireland! This was an amazing trip and wonderful experience and I would love to go back someday!

Dingle was my favorite place except for the customer service at our hotel.
Doolin was the best for service. She knew our names when we walked in the door and she served the best breakfast of the trip.
My favorite hotel was The Brehon.
Ballyseede Castle was a little disappointing and I would not go to Cork at all if I could change anything. My favorite dinner was at The 1852 Hotel in Belfast.

We feel the last two days of our trip were not productive. We could have gone to Belfast or seen more areas with our time

When we returned the car, we thought the charges were prepaid by kim kim. We were surprised to find out that these charges were not included in the package

However, when we had an issue at one bed and breakfast, Dean showed up and handed the problem correctly. Ite issue had a great outcome

Many of the pages in the itinerary were out of order and some pictures did not go with the descriptions.

We loved Ireland and felt this was a great way to see the country. Wish we knew more when planning the trip so we could have made better usage of the time we had allocated

We spent nine days in Ireland with everything planned and booked by Austin. It was a great trip! The location of all of our hotels was perfect. He had great recommendations for sites to see and restaurants to check out. We had no problems with anything. I would highly recommend working with Austin and Kimkim. We will definitely be using Kimkim in the future. It was so nice to work with a local travel agent when traveling international.

Hotel Review

Doolin Inn

Doolin, Co. Clare

This was such a great location for Cliffs of Moher. We left our hotel and hit the trail that was two minutes away. Easy walk to restaurants and pub as well. The staff was very friendly and helpful. Highly recommend Doolin Inn if in the area. Rooms were wll equiped with everything you could need. The view from our room was picturesque.

Authenticity & Character

Location

very close to restaurants, pubs, and Cliffs of Moher

Staff

The lady at the front desk was so helpful and friendly. Answered all our questions and made sure we had everything we needed.

Cleanliness & Comfort

Activity Review

Clare Hike, Doolin to Lahinch via Cliffs of Moher

Ireland

Highly recommend the 2.5 mile hike that lives from Doolin Inn. We were the only people on the trail. The views the entire hike were breath taking. The trail is well maintained and easy for hikers of all levels.

Quality of Experience

I feel that Dean did not want to plan a trip that was not self guided. We stated our interests but received very little information about where trails for hiking were. We actually ended up researching our hikes ourselves. When I asked about where to rent bikes, I received no specific In formation on rental facilities or biking paths . The staff were responsive while we were there and encountered a flat tire. Maria was very nice .and followed up to make sure we were ok. I have had other trips with KimKim and received much more personalized service. I would use KimKim again, but would not recommend it in Ireland.

The review is for Ireland Walk Hike Bike as a whole since my interaction with Dean was minimal. Overall they did an outstanding job in understanding my needs and goals for the trip and were flexible in making changes to the travel plan after receiving my feedback.

During the booking phase, I had a chance to have a video call with one of the owners and explained to them what my concerns were, which he took in and offered solutions for.

After a failed hiking trip in Scotland, I asked them to adjust their travel plans to what I thought would be more realistic hiking goals. They did it using ingenious solutions that met my needs and at the same time kept the original backbone of the trip unchanged, so I did not have to change my flights or overall plans.

When I arrived in Dublin, I was not happy with the quality of the hotel they picked and changed to another hotel in the same neighborhood. They not only took in my feedback on the original hotel but also reimbursed me for the night I did not sleep there.

After arriving in Killarney, another owner of the company asked to meet me and we went over the travel plans to make sure I understood them thoroughly and confirmed they met my goals.

This is what I had been expecting of a kimkim experience, and I am glad I finally got it.

Austin Rock was friendly and helpful in booking our hotel accommodations and making recommendations for historical sites to visit along the route we were driving, and sites and restaurants in the cities/towns of our trip.
Trip Highlights:
Visiting Hore Abbey in Cashel in the golden hour and taking some amazing pictures at the site and of the Rock of Cashel in the distance.
The tour of Aillwee Cave in the Burren was very interesting and a great way to learn about the geography of the region.
Walking along the Cliffs of Moher, no matter how short a walk you take, is definitely a must do. Great tour of Kilmainham Gaol in Dublin. FYI: tours are fully booked for about 2 weeks into the future but they release additional tickets every morning around 9:15 AM and also you can walk up and get tickets.

The trip was fabulous. The accommodations were terrific. Steve provided excellent GPS directions.

This was my children’s first time leaving the country. Dean put together a perfect plan for our family of 5 and I will definitely be using kimkim for all of our future summer trips. Thank you!

It was a great trip. Effortless on our part with planning. The b and b’s were great, the app was fantastic and the recommendations were wonderful.

Excellent advice!

Austin helped us find very good hotels for our group of seven. Excellent advice on touring and distance between locations.

This was the first time I’ve used a trip planning service and it was a great experience. Austin provided us with the perfect itinerary for our family and gave some great insider tips to make it extra special. Will definitely use KimKim again!

From beginning to end, the planning of this memorable trip and our experiences of it were over the top! My husband planned the trip with Austin who was attentive to EVERY SINGLE DETAIL. As we became clearer on how we wanted to experience Ireland, Austin pivoted graciously to create just the perfect vacation experience for us. From car rental to places we stayed to helping us navigate Dublin (all during the Covid times) Austin regularly checked in on us and made sure we were happy. He even gave us a private little tour of some of the museums!!! His gracious hospitality should make Dublin proud!!
Some of the most memorable places we stayed were The Wyatt Hotel in Westport, such a beautiful town on the western coast of Ireland and in Kilkenny, at The Kilkenny Hiberian Hotel. These are locations we will return to on our next trip to Ireland, although there is so much to see and explore there. Rest assured we will contact kimkim and request Austin again. Thanks for a fabulous experience Austin!!

All was fine

Austin found wonderful places for us to stay during our trip to Ireland. He also did a great job creating google map routes with suggested stops to use all throughout our trip. We appreciated him meeting us at the airport early in the morning on arrival and getting us started off right!

Austin was great. The process of planning was super and we were responded to in every request. We (kimkim, Austin and my wife val and I)
Crafted a great holiday and then they made it all happen
Our trip required flexibility and adaptation along the way but all the planned details were able to flex with us.
We are home now and already clear that this vacation was one of our all-time best

Activity Review

Guided Walking Tour of Dublin

Dublin

Quality of Experience

Transport