Kimkim Trip Reviews for Jordan

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good time.

Our driver - Mohammed Ali ( see pic ) was a real gem . He always made us comfortable and was very patient with my 6 year old. He had many interesting stories and history trivia to share which made the trip more fun.

Jordanians love children and are very kind and friendly people. We have lots of memories and experiences we will treasure from this holiday. The highlights being , trekking in Petra , sleeping under the stars in wadi rum , snorkel the beautiful reefs in the Red Sea , floating in the Dead Sea .

Thank you for a great holiday.

The guide and car assigned to us for a VIP trip is inferior.

Guide has not taken the time to properly guide.
He was so rushed and quite annoying.

We had an excellent private trip in South America and this one was below standard the guiding etc.

Fortunately Jordan is a great country to visit.

Our driver while in Jordon was Mohammad Althnibat, he was fantastic. We had unexpected health issues with one of our party and he was very supportive and helpful. He was always prompt and courteous. We went to Jerash and the tour guide there was Zehar, very knowledgeable and made the tour very good.
Our guide in Petra was Basil, we had trouble understanding him, which is too bad, he seemed to really know the area and was trying but we just didn't get any useful information. Our second day inPetra had hail andsleet so we did not do the walk to the Monastery since we were not prepared with proper clothing.
The night in Wadi Rum was fabulous! the Memoires Aicha Luxury camp was great, the food was good, the panoramic tents were great, and the jeep tour was very interesting.
The Mövenpick hotels in Petra and Dead Sea were awesome, the intercontinental hotel in Amman was perfect

Ended with a great trip, and really enjoyed the ride with Akram. Thank you so much! Only room for improvement is a little quicker responses and accuracy on the trip details that were discussed needing correcting. Thank you again!

Carmen has been very helpful ! Although There is a little "hiccup " in the beginning of the planning, but at the end was great!
The guide: Eddie was not being helpful. I think he is not good for the line of work in the hospitality / service works. He might be good for other kind of works. He is impatient, he is annoyed when he has to wait, he doesn't like to take our group picture, he walked all the way in the front while we were enjoying the view , he gave some wrong information about the thing that we saw: There is a big box made in stone , he told us. It was a jewelery box, instead it was a casket, etc.
Luckily, Jordan is an incredible place to see, so with our disappointment w our guide , we still had amazing time.
I still will recommend Kim Kim travel team to arrange my next travel adventures !

Tamara and WhyJordan? gave us a magnificent vacation in Jordan. It's hard to know where to start because everything from planning to our trip was so seamless, and beyond our expectations.

As the 6 of us requested, this was a truly 5* trip from airport pick-up, to hotels, to excursions & experiences. Tamara chose 3 top hotels and we loved them all. Mohamed our driver throughout the trip listened and reacted to us, and made sure we had fun and learned. When my husband fell ill, Mohamed's care and actions felt like family and one night's adjustments went smoothly - he then got us back on track by morning and we didn't miss anything. The next day, Mohamed from WhyJordan? headquarters made a special visit, meeting us at the hotel, spending 1/2 an hour checking up on us and making sure our journey would be perfect, and it was.

By the way, not only is Tamara's choice of the Movinpick Petra a lovely hotel, but it's literally at the entrance to Petra- like just across the street!!

With just 6 days to spend in Jordan, we got to do everything we hoped we would. A day relaxing in the Intercontinental Amman was followed by an amazing private tour of Jerash, followed by a trip along the King's Highway. WhyJordan's guide in Jerash was excellent - such an important element.

It's hard to pick a highlight, but it would likely be the day that WhyJordan's hand picked guide, Moa'th took us on a journey in Petra. I'm not exaggerating when I say that Moa'th will always have a place in my husband & my hearts. We off-roaded to the back entrance of Petra. A freak spring hale and thunder storm made conditions rough. Their driver loaned me his own coat (3rd layer for me), and with Moa'th's quiet confidence, we took off. Dave and I learned so much about Bedouins and the long history of Petra. Moa'th helped us climb and climb to heights we never would have imagined, but his demeanor and fascinating anecdotes gave us confidence. We met lovely people along the way, and learned a lot. The weather challenges became fun- a 2nd thunder & hale storm actually caused Petra to close (nobody could enter), so, Moa'th helped us secure a camel caravan, he jumped on the front camel, and we rode through the flood, through the gorgeous rock formations and had yet another unique experience.

We are not roughing-it people, and when Tamara 1st suggested camping in Wade Rum, I thought she was crazy, until she gently suggested I check out Memories Aicha Luxury Camp . Wow-oh-wow. Do it! We all stayed in "Martian" tents (full in-tent bathrooms, view of stars and mountains, etc). As soon as we checked in, the 6 of us were in the "cave bar" sipping tea and enjoying a fire. Dinner was delicious in the pleasant dining room (note, go to JR The Wine Experience wine bar when you're in Amman and pick up Jordanian wine to enjoy with your dinner at Aicha).

The next day's 1/2 day across Wade Rum was a lot of fun. Our driver was not the best communicator, so we had to guess what many stops were, but that didn't stop us from climbing and scrambling and joyfully enjoying a place we'd never imagined before.

Once again, driver Mohamed was at the ready, responding to our early call to get going. He made a special stop for us on the way to the Dead Sea, and we're still talking about standing in Acaba where we viewed the Red Sea, Egypt and Israel, while standing in Jordan.

The Dead Sea, ahhhhh. The Movinpick Dead Sea is a lovely resort with multiple pools and a private beach where staff helps you get in and out of the Dead Sea. Rooms are large and well equipped. If you're able to do 2 nights here, we certainly wish we could have, as it would have been a restful end to a lovely vacation.

I can't recommend WhyJordan (through KimKim) and a Jordan vacation enough. We are grateful to Tamara, Moath, and the 2 Mohamed's for a vacation we'll always remember fondly.

Jordan was very beautiful, enjoyed it very much.
Wish our guide Eddy was more helpful .
He was very knowledgeable, but rather moody.
He gets upset when we were late enjoying Petra.

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We felt safe on the entire trip. Our guide in Jerusalem/Bethlehem, Issa, was also phenomenally knowledgeable, and he was just fun to be with for the day. Our driver in Israel, Gorge, was jovial and eager to please.

Now for the honest negatives. The accommodations were terrible. The boutique hotels in Amman and Tel Aviv were what we expected and we were perfectly happy there. We are used to staying in five star or chic boutique hotels, but in an effort to be economical we chose only boutique for this trip. I read all of the hotel reviews and looked at photos before we left, and I really went back and forth about staying at, for example, The Kempinski or The Hilton at The Dead Sea and decided that the extra thousand dollars wasn’t worth it for one night. I was wrong. Know that traveling in this area five stars will be closer to 3.5. The agent was not clear about that. However Lena and Tania were very responsive and helped us move. The alternatives were no better though the staff was very friendly so I hate giving a terrible review. We arrived in Israel in time for Purim, and, as a result, a couple of the attractions that I paid for were closed. Tania and Lena are refunding is, and I appreciate that, but I was not happy that we were not warned in advance. It’s a big holiday and three-four days long, so to arrive and have the driver say “everything will be closed have a nice time on your own today” was very upsetting. Fortunately he was wrong and we had a nice day.

I took a risk using a service based strictly on a NY Times recommendation, and while I was relieved to have a very organized itinerary, I think I could have done it on my own with much better hotels. I have used similar services with much better outcomes. The whole experience was ok but not without its issues.

Why Jordan? Why not Jordan! What a wonderful trip we have just had to that exciting country.
From start (the booking) to finish ( saying goodbye to our experienced, eloquent, knowledgable guide, Mohammed) everything worked like clock work and nothing was too much trouble.

The people of Jordan are friendly , honest and always willing to help. The food was delicious especially the Kunafeh in downtown Amman!

The highlights are too many to mention them all so here are just a few;
1 Petra- wow! Advice for us older generation- walk in, go up to the Monastery by donkey , walk down the 850 steps from the Monastery and get a horse ride or chariot ride back to the entrance.
GET THERE EARLY!
2 Wadi Rum desert experience is a must. Such beautiful desert landscapes.
3 Jerash and Karak Castle are also a must see.
4 Dead Sea- put on that mud!

One of the best holidays we have ever been on. Beautiful country, beautiful people, amazing food, breathtaking landscapes. The kimkim team - Amanda, Akram, Mustafa - were incredible. Thank you guys!

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on the border near Syria. Who does that? What a blast!
Petra is jaw dropping, Wadi Rum is wild, the Dead Sea is fun. Aicha Camp in Wadi Rum was perfect.
Jordan is a great travel destination!

Guide Raed was ultra attentive and helpful. Did have some trouble with my understanding his English sometimes, but we managed just fine.
Ayass hotel was great. Again, ultra friendly and solicitous staff, wonderful room. Too bad it is so far from downtown but taxi/Uber is inexpensive.
Aicha tent camp very elegant. Again good service.
Petra guest house rooms are weird; up and down stairs to get to room. Needed guide to find our room.
Local guides in Jerash and Petra spoke English well. All we extremely attentive and knowledgable.
Dealing with Tamara was wonderful. She was responsive, helpful and friendly.

Our driver had a really strong accent and could hardly understand him. No speaker system in the car so the people in the back couldn't hear a thing.
No guides where included on this so we had to pay for local guides every where we went. (wasn't expecting the extra cost) Had I known this a head of time I would of picked a different tour.
Driver was always on time.
Driver never gave us information on a lot of the sites and had a hard time with just general questions
The Hotels where great for the most part. We enjoyed all the stops .

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that restaurants/healthy food options were limited during the long drives and in some of the towns. Perhaps it makes sense to have hotels prep guests lunchboxes for a fee?

Thank you!

We had such a wonderful and memorable time in Jordan. Working with Amanda was such a delight - she was patient, thoughtful, and put together a schedule that worked perfectly with our travel plans. We highly recommend Amanda and KimKim.

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty picky with our itineraries so it was very tough for us to leave it with someone else to plan for us; however, Lena’s accommodating assistance and positive attitude made us feel as though we received the best itinerary as possible. We left Jordan feeling very confident that we saw everything and experienced everything we dreamed of. And our driver was absolutely amazing and our trip would not have been the same without him!!!

We would definitely reccommmend Lena and the Kim Kim team for any future endeavors!!

Jordan was exhilarating, the itinerary was perfect, well scheduled and planned. Two more days in Petra would be fantastic, but that will have to be for another time. Special mention to our driver/guide and friend, Hasheem 'Petra', and to Why?jordantours for this unforgettable adventure.

We visited Jordan and Israel. From the very beginning to the end Lena was amazing. Very quick to respond, accommodating, flexible and highly professional. She answered all of our questions effectively and organized specific individual requests we had. In both countries the service was lovely, comfortable and high end. Thank you Lena for your hard work! We had a blast!

My trip to Jordan was one of the best trips I ever had, from the beginning the web side was very easy to get the information I needed, Carmen the specialist in Jordan helped me get the most of my trip planning and informing me of my best options.
In Amman the driver Mustafa who pick me up at the airport and drove me to Petra was very friendly and helpful during the time he was with me I wish he would have been with me all the time.
Over all it was a great trip.

Carmen organized a perfect first trip to Jordan for us, and our driver, Azzam, could not have been a better ambassador for Jordan. We saw and explored wonderous sites and take home with us wonderful memories. The value for money spent was excellent. The hotels were good value with the exception of the Grand Hotel in Madba, which was sub standard. We highly recommend Carmen and KimKIm!