Kimkim Trip Reviews for Jordan

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe!

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Floating in the Dead Sea was also a remarkable experience.

We could not have been happier with the arrangements made for us by Lena at KimKim and we will tell all of our friends that are thinking of travels to Jordan and middle-eastern countries to contact Lena first!

Stuart & Fiona
Australia

Carmen was very easy to communicate with.
She tailor made our package and accommodated our requests organising an itenary that we wanted.
Would recommend Carmen to others and would definitely use KimKim again.

Jordan was lovely, the locals and other people we met were very friendly and interesting to talk to.

Petra and Wadi Rum in particular are two places not to be missed.

It was a great 2 week adventure. It exceeded my expectations. The trip went flawlessly. The highlight for us was the hike up Wadi Mujib. There is no where else in the world quite like it. I rate the company A+, driver was great. Hotel in Dana was breathtaking. I didn't like the Dead Sea resort. They forbade bringing water on site, then charged 3 JD for water. The rooms were well worn.

Thanks again.

Lena was fabulous at organising our Jordan trip- it made the whole process very smooth and easy. She was always available to reply to queries at short notice. The itinerary was well prepared and all our hotels appropriate.

We were in Jordan for 6 nights and seven days, and everything went perfectly. Carmen was very helpful throughout the planning process, she was very responsive and flexible with our schedule. Our favorite part of the trip has to be Wadi Rum! The desert was absolutely breathtaking! All the hotels we stayed were wonderful as well, particularly the Boutique hotel in Amman. The trip was planned very well because we did the intensive activities (Wadi Rum & Petra) on the first half of the trip and the second half was relaxing by the beach :) Our only comment is regarding driver changes. I wish we were communicated about the changes, especially the day that we landed. We weren't told that a different driver was picking us up. Other that this minor confusion, the trip was perfect. Shout out to Jamal, he was incredible!!

Trip was overall very good. We visited Jordan and Israel.

The driver (Mohamed) and guide (Mahmood) in Jordan were super nice, helpful, knowledgeable and made all efforts to please us. The places we visited in Jordan were amazing.

Border crossing back and forth was pretty seamless.

In the Israel side everything went well, but attention and service was a notch lower than in Jordan. Our guide and drivers were very nice, but we had a couple of delays that could have been avoided. The tour in Jerusalem was amazing and our guide Noah was accommodating to our needs. The drive up north to Nazareth and Galilee was a bit too long.

Planning was good. It was a slightly complicated, yet well laid out trip. I wish responsiveness had been slightly faster.

In general, I recommend KimKim and the staff who helped us make the trip an unforgettable one.

We had a wonderful trip to Jordan Israel and Palestine. The guide and drivers were very informative and always punctual and took very good care of us. They checked us in at each hotel and tourist site and organized e.g. donkey ride through Petra for our youngest. The children especially developed a good relationship with Mahmood who entertained them as well.
The hotels were all excellent except the last hotel in Tel Aviv (Grand Beach). My request was 5 star only and this hotel was not 5 star and the service and rooms were not great. Also location wise it was far from Carmel Market and Jaffa.
The guides all adjusted the schedules as appropriate and rebooked experiences for us when needed so we would not miss out on anything and get the best and fullest trip. E.g snorkeling, Jerusalem tour. All in all the trip went exactly as planned and by using kimkim all the stress and organisation hassle on site was taken out and we could just enjoy the trip which was fantastic. Jerusalem, Palestine and jordan were amazing historically and with respect to nature.

From the beginning to the end, the experience was a thumbs-up! I contacted Carmen for organising a trip in Jordan for my wife and I and was initially hesitant because this was a new platform and everything seemed almost too easy. But, I went with it since Carmen was very professional and reactive throughout the planning phase. The mobile app with all the trip information and contact details useful for us was a nice touch. Margherita, who works with Carmen also managed to help us during the trip to change a few reservations on the fly and this also worked out flawlessly. It was a really pleasant surprise to have absolutely no unpleasant surprises for 2 whole weeks in a completely new country!

Haitham was our driver who accompanied us through the entire trip and he was much more than a driver! He was a local who seemed to know the country inside out along with all the interesting hidden gems that only a local would know. It was a pleasure having him with us throughout the trip and we hope to keep in touch.

The sign of a good holiday for us has always been leaving with a smile and having made a few new friends along the way and our trip to Jordan was exactly that.

So, all things considered, the money was well spent and I would definitely consider using Kimkim in future for our next vacation. I especially recommend this to first time visits to any country where one lacks any context of local knowledge. It helps being put in touch with trustworthy locals who seem to genuinely care about your experience.

So, thank you Carmen, Margherita and Haitham! :-)

The trip was really well planned and every single arrangement just worked - even in cases where we requested modifications to the plan.

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we took the long drive along the Dead Sea to Petra. Haithan kept us entertained with stories about the people and customs of the area, stopped and let us take pictures with camels, showed us natural springs and gorges, and much more. His car was cool and clean and equipped with wi-fi, which made it nice.

Petra was a remarkable place to see. We visited Little Petra first then we went on to the main Petra at about 11 am. We chose to visit it at our own pace and to read the clear and informative signs ourselves. The natural rock formations were stunning. We went from a hot and sunny environment to a cool and shady one in an instant, preferring the latter.

Walking through the gorges was quite an overwhelming experience, and seeing the elegantly carved monumental buildings really moved us. To think that an ancient civilization lived there! The Nabuteans were very industrious people and we came to admire them. The primitive holes carved out of the caves and used for wine making and water storage and holding staircases and artwork were all eerily mundane. Stony remnants of the everyday labors of a long-vanished people surrounded us and we were mesmerized by them.

We unfortunately were there on a very hot day, and on our way out we were very very warm and could hardly wait until we reached the Visitor Entrance. The sun was beating down on us very hard, but we made it on foot without a donkey ride. We felt quite victorious!

We stayed at the Petra Moon Hotel, which was itself a dream -- a lovely boutique hotel with all the amenities. .After our exertions, we went out to dinner in the evening after on the rooftop at the buffet there. It was delicious and bountiful. The breakfast buffet was another delightful experience, with all kinds of bread, an omelet bar, fresh fruit, yogurt, nuts, dates, juices...everything! The service was wonderful. They held our luggage and called our driver for us because we did not have cell phone service. I would recommend this hotel to anyone.

Our driver picked us up on request at our hotel and drove us the two hours to Amman, with stops on the way, and dropping us off at our hotel, the La Locanda, another boutique hotel -- this one with a music theme. The rooms did not have numbers, but rather the names of a famous middle eastern singers or musicians. Our room was named Sabah Fakhri, a Syrian tenor. The next morning Azzam picked us up and took us to the Citadel and then we sat and had a relaxing tea at a restaurant that overlooked the main street. We wanted to get to the airport for our flight to Cairo that night so he obliged us and took us there. Jordan was a great trip.

But it wasn't over because we had to fly back into Amman from Cairo, then cross over the border again into Israel. This was a challenge, because it was a Friday and the Israel border closed at 11 am and our flight was scheduled to arrive at 9 am. But thanks to our tenacious driver Azzam, who picked us up at the airport (and said we got through in only 15 minutes!) and told us he was quite sure we would make it in time as he ferried us through the confusing mass of people on the Jordanian side of the border, we made it! Amjad picked us up on the other side of the border and drove us to the Jerusalem bus station and needless to say we made it to the rest of our destinations. It was quite an experience, that border crossing day. Sometimes we didn't know what was being said among the parties involved. All I know is Azzam said to take care of the bus driver, which we did. A couple on the bus behind us did not know what was going on, had shelled out a hefty "tax" to somebody and were quite bewildered by it all. Thanks to Kimkim I feel like we were quite spared. Thanks so much to Lena, who answered every email and every question I had. Mary

Our only complaint was that our driver, Azzam, suggested that we leave Petra earlier than the itinerary called for because we didn't need that much time Petra and so that we could have more time at the camp in Wadi Rum before sunset. We found we did want that additional time, and there was nothing gained from getting to the Wadi Rum camp earlier. It was mid-July, and our tent was barely habitable in the heat, but we couldn't be outside. Otherwise, Azzam was great, but this suggestion was not a good one.

great tour, organization and communication with my agent Lena

Wonderful trip and so excited to be able to share how much fun I had. Wouldn’t have been possible without Amanda’s help and our great driver Akram. Jordan is a beautiful country - everyone should visit!

Great experience working with this company! Amanda was quick to respond and made sure our trip had everything we wanted to see in a very short timeline. Assam, our driver, was very punctual and made our trip headache free. It was amazing to walk into a cold car with water bottles ready at every stop. He knows Jordan very well and we felt safe at all times driving all over. Our tour of Madaba and cooking class really gave us a chance to experience the culture and have genuine conversation with the husband and wife duo that owns the operation. I really enjoyed learning and chatting about their perspective of the country! Jordan is a destination worth visiting at least once in your life. I would strongly recommend this company for a worry free vacation for an adventure of a lifetime!

We spent 5 absolutely fabulous days in Jordan organised by Amanda. Everything was spot on. The organisation, selection of sites and timing were perfect. We had Safwat as our guide and driver. The service was impeccable from our arrival at the airport where he was waiting for us to his guidance, advice and suggestions right up to the very end when he safely transferred us back to the airport. I will definitely book my future holidays with kimkim.

From the start I interacted with Amanda. She planned everything based on the short time we had there and on what we wanted. It was never so easy to plan a trip. I told her the cities or places we wanted to see and the itinary was done so quickly. Even when I wanted to make changes, she changed them and responded quickly to my demands. Once we were in Jordan, she called me many times to make sure the trip was as expected, and it sure was. The service and availability of Amanda was outstanding.

Assam was our driver. From the moment we met him at 3:40 AM at the airport until the moment he dropped us, he took very good care of us. The car was very nice, always clean and cold. After a walk in the castle or at Jerash, per say, it was nice coming back to a cool car. Assam was very patient and even took the liberty to show us some stuff that weren't planned, which we loved. He was very friendly and his English was good enough for us to understand him. We felt safe with him.

I couldn't recommand this agency enough. If you are looking to book with an agency in Jordan, please consider doing it with Kimkim. The trip was well planned and the staff was very friendly! Thank you again for everything.

You driver was phenomenal. Had a wonderful trip and plan on returning.

The trip was well planned and executed with Amanda on call if required. She was quick to respond when we had some questions

A genuinely excellent experience from beginning to end. Booking was simple and our agent Amanda was amazingly helpful, flexible and courteous. I was particularly impressed by her checking in with us routinely during the holiday. Everything worked perfectly, with our driver and guide Haitham being both punctual, friendly and an endless well of knowledge and advice. Needless to say Jordan itself was magnificent. Petra left us speechless, particularly the iconic view of the Treasury as we emerged from the Sic. The Dead Sea was floaty as advertised and Wadi Rum was just as beautiful, and spiritual as it appears on screen! Amman, complete with Haitham arranged feast at a local restaurant was also a highlight. My only regret was that we only had a few days to absorb everything and left so much unseen. We have to return. In sum, a truly great experience and worth every penny/cent. Outstanding.

I don’t even know where to begin. Everything about our experience was fantastic. Our friend was originally visiting Jordan solo when my husband and I decided to tag along. Carmen was so accommodating in switching everything from a single person itinerary to a party of three. Any questions I ever had were answered very quickly.

Our itinerary was well laid out allowing us amble time at each location. We had a rather short trip and while we did move a lot to fit everything in, it never felt rushed or overwhelming.

Our driver, Azzam was so kind. He was right there at the airport when we arrived. He’s a champ because after dropping off my husband and I at the hotel, he had to head back to the airport to pickup our friend who was arriving on a much later flight. It was a late night for him but there he was a few hours later ready to take us to our first location. He answered any questions we had and just seemed like a really nice person.

I enjoyed all of the hotels we stayed in. They weren’t chain hotels (i.e. Hyatt, Holiday Inn) so you felt like you were getting a more authentic experience.

Visiting Petra was incredible. We had one little hiccup where Petra at Night was on our itinerary but the tour was not offered the night we were there. Carmen contacted us the next day and we were immediately given a refund for the cost of those tickets. We were very appreciative of that.

Being at the Dead Sea, Petra, the Wadi Rum desert, a Bedouin camp, it was all a fantastic experience. I could have never put a trip like this together myself so I’m grateful to Carmen and her team for everything they did. Thank you!